6.2

Reviews of D' Kubon Penida by ABM

Jalan Raya Kutampi - Buyuk, Nusa Penida Island, 80771, Bali, Indonesia,, 80771 Nusa Penida, Indonesia

  • Karen

    Reviewed: 18 August 2024 · Stayed in July 2024

    Verified review

    Nothing, we left immediately after check in due to the lack of cleanliness.

    We had booked two rooms. The bed sheets in one room were stained yellow. Ants in the bathroom, sink and bathroom were filthy, splatters of dirt on the tv screen, dirty sun loungers and pool area. Once we checked in we immediately left for lunch to try and find somewhere else to book. Upon returning about 35 minutes later there was no staff around and they were not responding via WhatsApp. I highlighted the issues via WhatsApp using photos and asked for at least a partial refund as we had booked for 3 nights and did not even touch the beds / use any facilities, which they refused. Extremely unhelpful and disappointing. We had read previous reviews highlighting concerns about cleanliness, however, the hotel had responded the these stating they would improve which is why we booked. I do not recommend booking this property if you are looking for somewhere clean to stay.

    Property response:

    Dear Karen Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review and suggestion. we will improve and complete facilites in our Villa. We are looking forward your coming back to stay with us in near future. Hopefully you have amazing trip in Nusa Penida. Sincerely yours Management Team

    Dear Karen Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review and suggestion. we will improve and complete facilites in our Villa. We are looking forward your coming back to stay with us in nea… Show more

    D' Kubon Penida by ABM
    19 August 2024
  • Haitham

    Reviewed: 21 June 2024 · Stayed in May 2024

    Verified review

    Nothing , it is very bad dirty place to stay:

    * So old & Dirty *The breakfast options are so limited. * No hot water in the shower. * the towels provided are old and not clean

    Property response:

    Dear Haitham Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review and suggestion. we will improve and complete facilites in our Villa. We are looking forward your coming back to stay with us in near future. Hopefully you have amazing trip in Nusa Penida. Sincerely yours Management Team

    Dear Haitham Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review and suggestion. we will improve and complete facilites in our Villa. We are looking forward your coming back to stay with us in ne… Show more

    D' Kubon Penida by ABM
    21 June 2024
  • Max

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review
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  • Kundyz

    Reviewed: 10 May 2024 · Stayed in May 2024

    Verified review

    It was nice

    WiFi didn’t work well

    Property response:

    Dear Kundyz Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve our signal wifi and complete facilites in our Villa. Thank you for understanding. We are looking forward your coming back to stay with us in near future. Sincerely yours Management Team

    Dear Kundyz Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve our signal wifi and complete facilites in our Villa. Thank you for understanding.… Show more

    D' Kubon Penida by ABM
    11 May 2024
  • 7.0 Good
    Liberty

    Reviewed: 7 May 2024 · Stayed in May 2024

    Verified review
  • Walter

    Reviewed: 6 May 2024 · Stayed in May 2024

    Verified review

    Nothing

    Dirty and rundown property. Green water from sink. Bad smells and dirty…

    Property response:

    Dear Walter Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for understanding. We are looking forward your coming back to stay with us in near future. Sincerely yours Management Team

    Dear Walter Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for under… Show more

    D' Kubon Penida by ABM
    8 May 2024
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  • Katie

    Reviewed: 9 February 2024 · Stayed in February 2024

    Verified review
  • Anastasia

    Reviewed: 20 January 2024 · Stayed in January 2024

    Verified review

    Great location, very cosy garden and friendly staff. There is a small coffee shop right outside and many restos nearby. Close to a wonderful beach and quiet at night.

    My room was not very clean and some areas need serious repair (leaking sink in the bedroom area) and renovation. Someone’s underwear was left in the wardrobe. I would’ve loved if they provided some basic essentials like shower gel and soap.

    Property response:

    Dear Anastasia Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for understanding. We are looking forward your coming back to stay with us in near future. Sincerely yours Management Team

    Dear Anastasia Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for un… Show more

    D' Kubon Penida by ABM
    17 February 2024
  • Dominika

    Reviewed: 10 January 2024 · Stayed in December 2023

    Verified review

    Nice swimming pool and clean rooms, friendly and helpf staff. I left my favorite pjs there and they sended it back to me

    Property response:

    thank you for staying Dominika. hope we can assist you at the other time. thank

    D' Kubon Penida by ABM
    10 January 2024
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  • Asmaa

    Reviewed: 29 December 2023 · Stayed in December 2023

    Verified review

    Scam I didn’t stay there because they didn’t clean after the guests it was trash room and they said cancel the booking we will refund you and I request cancellation but no one accept it I already spoke with them

    There was a poop on the pillows !!! And the soap of previous guests and the toilet seat was dirty also the toilet paper was wet!!! They just care about taking money from the guests!!!

    Property response:

    Dear Asmaa Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for understanding. We are looking forward your coming back to stay with us in near future. Sincerely yours Management Team

    Dear Asmaa Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for unders… Show more

    D' Kubon Penida by ABM
    17 February 2024
  • Gary

    Reviewed: 20 December 2023 · Stayed in December 2023

    Verified review

    Convenient location, close to the beach. Good value for the price.

    First night other guests were very noisey. Other than that night time noise bearable and to be expected given its location to a main road.

    Property response:

    Dear Gary Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for understanding. We are looking forward your coming back to stay with us in near future. Sincerely yours Management Team

    Dear Gary Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve cleanliness in all rooms and complete facilites in our Villa. Thank you for underst… Show more

    D' Kubon Penida by ABM
    17 February 2024
  • Kateryna

    Reviewed: 20 November 2023 · Stayed in November 2023

    Verified review

    The staff is very pleasant. Breakfasts were basic and small, but still very tasty. The pool is small but clean and refreshing.

    My boat ticket agent told me I would arrive at Buyuk harbor, that was the reason I booked this hotel as it was very close to this harbor. However, I arrived at Banjar harbor which is on another side. It was so disappointing, I asked the property to cancel my booking because of this mistake but they wouldn’t agree. So I had to take a taxi from and to the harbor that cost like one night at the hotel. Not the hotel-related problem, but maybe it will be useful for other travelers. Double-check the harbor you arrive/departure. This property has good location only if you need Buyuk harbor. The property itself was very basic, it could have been good enough for the money it cost, but it was not clean. The floor was dirty, the shower had some soap leftovers from other guests, the sheets on the bed were old and had spots. There is no glass on windows, only wooden blinds. So you’re practically on the open air with all the insects that can easily go in.

    Property response:

    Dear Kateryna Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve our service about ticket boat. Thank you for understanding. We are looking forward your coming back to stay with us in near future. Sincerely yours Management Team

    Dear Kateryna Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. We do apologize for our mistake. We will improve our service about ticket boat. Thank you for understanding. We are looking for… Show more

    D' Kubon Penida by ABM
    17 February 2024
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  • Ankit

    Reviewed: 13 November 2023 · Stayed in October 2023

    Verified review

    Owner is a great person. Nice and clean pool. 7 km from harbour.

    Kitchen was in very poor condition so we didn’t had our breakfast which was included.

    Property response:

    Hi Ankit Thank you for your recent stay with us. We are looking forward your coming back to stay with us in near future. Sincerely yours, Anggela

    D' Kubon Penida by ABM
    4 January 2024
  • 7.0 Good
    Suzanne

    Reviewed: 21 October 2023 · Stayed in October 2023

    Verified review
  • Anto

    Reviewed: 1 October 2023 · Stayed in October 2023

    Verified review

    So nice place!! comfortable bed, beautiful building nice clean swimming pool, nice location everything cheap around. And there is a nice shop coffee at the front and they offer smoothies as well. Very kind and lovely people.

    Property response:

    Dear Anto Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. Hopefully you have amazing trip in Nusa Penida. We are looking forward your coming back to stay with us in near future. Sincerely yours Management Team

    Dear Anto Warmest Greeting from D'Kubon Penida Thank you for stay in our Villa and give us some review. Hopefully you have amazing trip in Nusa Penida. We are looking forward your coming back to stay with us in near future. Sincerely … Show more

    D' Kubon Penida by ABM
    17 February 2024
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  • Chris

    Reviewed: 29 September 2023 · Stayed in September 2023

    Verified review

    The Staff were so nice and friendly. Girls at reception were really nice and the owner was very grateful and nice too, food in the morning was good. They were so helpful with getting us a last minute trip around the island including snorkeling.

    Nothing to say

  • Vikas8922

    Reviewed: 20 September 2023 · Stayed in September 2023

    Verified review

    Nothing to like about it accept its location

    In our booking breakfast is included but in breakfast no option for vegetarian not even food or fresh drink are available and Bathroom tap are leaking and no hygiene so dirty property

  • Holly

    Reviewed: 8 September 2023 · Stayed in September 2023

    Verified review

    Terrible customer service

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  • Shade

    Reviewed: 29 August 2023 · Stayed in August 2023

    Verified review

    Location

    It wasn’t very clean

  • Ábel

    Reviewed: 21 August 2023 · Stayed in June 2023

    Verified review

    Nice place with a pool in the middle of it. Nice and very helpful host 😊 Spacious room.

  • Neal

    Reviewed: 7 August 2023 · Stayed in August 2023

    Verified review

    That it is very close to the port

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  • 7.0 Good
    Emma

    Reviewed: 5 August 2023 · Stayed in August 2023

    Verified review

    Nice rooms with air con, breakfast included. Aesthetically looked nice with friendly staff

    Breakfast quality average, pool small (looks bigger in the photos) location isn’t ideal if you don’t have transport as not a huge variety of restaurants nearby but is ideal with the moped as fairly close to the port.

  • Rosie

    Reviewed: 2 August 2023 · Stayed in June 2023

    Verified review

    Amazing value for money. Free breakfast, nice room, nice staff, refreshing pool

    They promote a snorkelling trip which is not very good. There was a group of local boys singing and shouting loudly by the pool until around 1am- no staff around to monitor this. I had to go out there and tell them to keep the noise down twice which is unacceptable. The place is in the middle of nowhere so you need a bike

  • Amber

    Reviewed: 18 July 2023 · Stayed in July 2023

    Verified review

    Central location. Good coffee store out front. Air conditioning. Clean pool. Breakfast included daily.

    Showers rarely worked at all. Hot water only available for a moment. Cleanliness of bathroom was not good at all.. damp and moldy. Mouse / rat poop in front of room on terrace with chairs was never cleaned (old and new).

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