The room was comfortable, but the air conditioning was not cold enough.

Breakfast was great.

Stayed in August 2025

The room service option for food and drinks was limited with the facility only operating during day. The hotel did not inform me about the lack of service in this area. The delux room balcony had a light which came on automatically, seriously disrupting the privacy and comfort. since there was no switch to manually operate it from the room. This lack of option to manually control the balcony light was extremely disruptive to the quiet enjoyment and privacy of the delux room, and the use of the balcony facility.

The breakfast option was satisfactory but the choice of selection could be further improved. The spa services was excellent, and it was great. Full marks to the hotel staff, they were great and very accommodating, and did their very best to make my stay comfortable.

Stayed in June 2025

Nil

The secenary at night, morning sunrise, cool environment, serene setting on hilltop...good breakfast....❣️🥰

Stayed in April 2025

Very perfect in sense everything and we like it very much

Stayed in March 2025

The hotel conditions run down alot, when I booked in the hair dryer have a burning smell, good they change it immediately, the toilet not very clean and the interior & outside quite old conditions

I was in the deluxe room, view was good and breezy

Stayed in February 2025

Wall paper along the corridor. Big but Is a old hotel. Carpet have unpleasant smell. Bedsheets no clean. Go to B1 & B2 no convenient need to go through staircase.

Big area. Staffs all friendly.

Stayed in January 2025

Location is for from center. Need to take grap and etc

Breakfast,view is fantastic

Stayed in December 2024

The pillow is too soft and provides only 2, so I had to request 2 more. Toilet for the Junior Suite doesn't come with a shower screen, so it's easy to get the toilet wet, and the shower spray is fixed on one location, so we were unable to move it up and down.

Despite being 20 years old,the hotel is at the heart of batam and atop the hill and was nowhere near the main bustling road, so it's pretty peaceful and quiet up here. The view during the day and in the evening especially is amazing. The breakfast food variety is good enough. Went for the full 4 hours of spa at the Spa Village, and it's excellent. My wife enjoyed it. Junior Suite room is exceptional but looks abit old. Room and overall environment is kinda old but still consistent and maintained. Otherwise, there's not much issue.

Stayed in November 2024

Nothing

Good place

Stayed in October 2024

Breakfast spread limited.. Only one pillow each person is not enough

Surrounded by nature

Stayed in September 2024

Breakfast was good. variety of food to choose from.

Stayed in June 2024

Far distance from city centre.

Hotel is quite surrounded overall and staying with the bigger room.

Stayed in June 2024

Hotel need renovation, furniture need repair. Rooms are outdated

Although Booking.com doesn't show parking, the property has it. Consider contacting the property to confirm details

Stayed in June 2024

Dirty bathroom and the beds are moving.

Location and big room

Stayed in April 2024

The air conditioning was not cold enough, the bar did not open till 5pm, the location is too far away from any shops, so if you want a coke you need to take a taxi. When the bar opened at night it is fantastic though. Breezy, cooling, beautiful view and great staff.

The staff are fantastic and very helpful. Some of the best I have ever experienced. The bar at night, breezy, beautiful view, excellent staff.

Stayed in February 2024

Nil

Courtesy of the staff, the room with veranda

Stayed in December 2023

Little bit far from town..and hard to find shops..

Good view..can see batam city

Stayed in December 2023

The first room we stayed was full of smoke smell, the bed not really comfortable and Aircon not cold enough , second room was better but the shower water flow was lower than the first room

Friendly and responsive staffs, breakfast not much of choices but good enough, nice view from the hotel's bar

Stayed in December 2023

The breakfast could be a bit better

Staff to facility

Stayed in August 2023

The room aircon not cool. The room was so warm.

The breakfast was so delicious and yummy.

Stayed in March 2023

breakfast and very friendly staff

Stayed in January 2023

Everything is good But need to improve WiFi and heater hot water

Stayed in December 2022

Requires a major cleanup and overhaul. The bathtub appeared to be leaking, flooding the bathroom floor. The windows and display shelves in the lobby were dusty, which is a pity as the decor is imaginative and attractive.

The fabulous view from an elevated location and the friendly staff. Certainly the spa and clean pool.

Stayed in October 2022

It looks rather run down, guess it’s pretty old already. There isn’t much choices for breakfast buffet as well but taste wise, still okay.

the balcony and the view. It has amazing view be it at night or in the day.

Stayed in September 2022