Too much persons that compone the staff, traffic outside the hotel, missing of a Kuta map that underline the most interesting places otherwise difficult.to catch

Friendly staff, confortable room, location, food

Stayed in August 2025

The cleanliness was pretty dismal, we had cockroaches in our room (on our toothbrushes 🤢) several times (were pretty avid campers so just got on with it but the toothbrush part def got us), the toilet leaked, all of the taps in our accom were faulty (when asked to fix one (it cut my hand) the staff did come but didn’t really do much - felt more like an act of saving face), some days our room wouldn’t get serviced until late in the afternoon (4pm) even though they would tell us they would be there between 9-11am when we were out (there were so many staff members just hanging out hahah) , there were often issues with food supply - bar not having ice, simple items on the menu not available, sour cream, wraps etc. the breakfast is extremely poor too - we saw the reviews before but (naively) hoped it would still be ok. The location is great and we loved being able to walk everywhere but wouldn’t stay again.

Stayed in July 2025

Breakfast was fine, but Westerners are not really catered for, but we did not starve

Stayed in June 2025

The breakfast was quite good but more suited to Asian people rather than Westerners

Stayed in June 2025

Location

Good breakfast and staff

Stayed in May 2025

TV's dont have channels, nice wall oarnaments.

The rooms are big and airy. Big beds, lots of pillows. Air con just about did the job. Plenty of towels. A free use gym,better than most I have stayed at. A spa, not used by me. A good breakfast choice. I will definitely use this hotel again when transitting tbrough Bali. It also has a smallish swimming pool I did not use.

Stayed in March 2025

Spotless and spacious room, our private pool was clean, thankfully. Much appreciated prompt and professional room service, especially on the rainy days that kept us indoors. Also many thanks to the gentleman in the batik shirt on reception duty at lunchtime when we checked in on 3 January—we found the beach! 😀

Stayed in January 2025

The hotel is okay overall, but we had some issues with our 630 room. The shower was leaking, which caused very low water pressure. The pool area is also quite small, with only 4 sunbeds for such a large hotel. The breakfast was okay—nothing special but acceptable.

Location, huge rooms, cleaning service

Stayed in January 2025

Small lifts and room location, can see some graves. But I guess this is normal for Asia. There was no bathroom essential that we saw(eg. cotton buds, toothbrush) but this did not bother us since we only stayed for a few hours to rest while waiting for late flight.

Great location, friendly staff who were very accommodating. Was clean aircon room.

Stayed in January 2025

Value for money

All Good

Stayed in January 2025

I took a suite with a pool and honestly I don’t think it’s worth it. Also tried massage and it was quite regular. There was not much I could eat from their breakfast.

Facilities are good and the stuff is nice and helpful

Stayed in January 2025

I was very sceptical about this hotel but I am happy that I chose this place as Staff was really helpful..breakfast was really nice, hotel was clean rooms are very airy and bright, toilets are nice and clean which was my main concern, and also close by to the main attractions. Over all I am very happy and enjoyed my stay at this hotel.

Stayed in January 2025

The environment

Stayed in January 2025

The smell of the basement floor

The location The restaurant The staff Cleanliness

Stayed in January 2025

The location is pretty central but the downside is its located right over a dirty water canal that smells bad when it rains.

The staff was super helpful, attentive and kind. Especially the one cleaning staff guy who always cleaned our room.

Stayed in December 2024

Water pressure was bad, when everyone is using the bathroom the water pressure is so slow basically to the wall already.

Breakfast alternates menu so we won't get bored. Overall is average for taste. Location is okay, got mart left and right. Daily housekeeping is nice with changing of mineral and helped wash our cups haha.

Stayed in December 2024

The tv dnt have movie to watch like english movies

We enjoyed staying very accomodating staff

Stayed in December 2024

Lovely location. Big thanks to the F&B manager. He was kind.

Stayed in September 2024

Variety of vegetrain food is too less.

Location and the staff

Stayed in December 2024

The restaurant is abit squeezed

The ambience

Stayed in November 2024

We stayed in room with our own plunge pool. What I didn't like was the awning over the pool which blocked all sunlight.

We stayed for a couple of hours before our flight home. Very accommodating by giving us an early check in. Front desk was very helpful as was room service.

Stayed in December 2024

We booked this hotel for a week with half board. The breakfast is not very wide for vegetarians (only sweet). While for lunch/dinner you always have the same menu.

The staff is great, the rooms are very large and the location is great to explore all the attractions with or without a tour.

Stayed in December 2024

We had half board and the choice of dishes in the evening should be more. In 1 week we had to choose more than once the same dish. Also happy hour should be more than only 15% discount. In other hotels in bali it was buy 3 cocktails and pay for 2.

Nice room with private pool. Very good spa with really nice massage

Stayed in November 2024

If you come late for breakfast there wont always be a refill for warm dishes. Also it is really really warm at the buffet.

Very very friendly staff. Good spacious rooms. Clean rooms.

Stayed in November 2024