Reviews of Courtyard by Marriott Bali Nusa Dua Resort 5 stars
Kawasan Pariwisata Lot SW1 , 80363 Nusa Dua, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe customer service is on another level - the staff are amazing. Breakfast is so good, kids club was brilliant and the choice of pools is excellent
Nothing !
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat pool areas. Breakfast was excellent
Lifts to get around due to the different levels
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReally lovely staff who go out of their way to make you feel comfortable and enjoy the stay.
Other guests go and book all the sunbeds before breakfast
Dear Melissa, Thank you for sharing your experience with us. We are delighted to know that our staff made you feel comfortable and well take care during your stay. We also appreciate your feedback regarding the sunbeds. We understand how important it is to fully enjoy the area, and your comments will help us improve the experience for all our guest. We hope to have the pleasure of welcoming your back to Courtyard Bali Nusa Dua Resort for another relaxing stay. Best regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Melissa, Thank you for sharing your experience with us. We are delighted to know that our staff made you feel comfortable and well take care during your stay. We also appreciate your feedback regarding the sunbeds. We understand ho… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWe had a fantastic stay at Courtyard Marriott Nusa Dua — the perfect balance of comfort and understated luxury. The hotel is beautifully maintained, surrounded by tropical gardens and a long lagoon-style pool that winds like a river, ideal for a refreshing swim and relaxing all day. Our room was spacious, spotless, with a nice garden view, well-equipped. The staff were warm, attentive, and genuinely friendly. A special mention to Ulan, one of our breakfast servers, whose sweetness and welcoming manner made each morning memorable. The breakfast buffet itself was excellent, with plenty of variety to satisfy everyone in our group. In truth, breakfast was one of the highlights of our stay — our group looked forward to it every single day! The beach club access was another highlight, making it easy to enjoy Nusa Dua’s calm waters and snorkeling. The free shuttle bus was a big plus, as well as the various free activities the hotel offers guests. We would happily stay here again and highly recommend it.
Dear Dionysia, Thank you for wonderful feedback. We are thrilled to hear that you had a fantastic stay with us and enjoyed the comfort of your room, the breakfast, and the warm hospitality of our staff. We look forward to welcoming you back soon. Warm regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Dionysia, Thank you for wonderful feedback. We are thrilled to hear that you had a fantastic stay with us and enjoyed the comfort of your room, the breakfast, and the warm hospitality of our staff. We look forward to welcoming you ba… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent. The breakfast was absolutely amazing. The pool area was kept so clean.
The wall in our bedroom was dirty. It was cleaned after l reported it. The bedroom and bathroom are slightly dated.
Dear Breege, Thank you for sharing your experience with us. We are pleased to hear that you found our staff excellent and appreciated the cleanliness of our pool area. We also value your feedback regarding the room. We are apologize for the inconvenience your experienced and we are glad our team was able to assist promptly. Your feedback about the room condition is very valuable and will help us in our continuous efforts to improve. We hope to have the pleasure welcoming you back to Courtyard by Marriott Bali Nusa Dua Resort. Warm regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Breege, Thank you for sharing your experience with us. We are pleased to hear that you found our staff excellent and appreciated the cleanliness of our pool area. We also value your feedback regarding the room. We are apologize for … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOverall ambience and the service
Nothing
Dear WV, Thank you for your kind words. We are delighted to know you enjoyed the overall ambience and the service during your stay. Your feedback is truly appreciated, and we look forward to welcoming you back to Courtyard by Marriott Bali Nusa Dua Resort. Warm regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear WV, Thank you for your kind words. We are delighted to know you enjoyed the overall ambience and the service during your stay. Your feedback is truly appreciated, and we look forward to welcoming you back to Courtyard by Marriott Bal… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThis is so perfect place. Connected to Marriot Holiday homes Big pools and lazy river Very nice and variety breakfast Good food. Perfect place for leisure
Na
Dear Tony, Thank you for your wonderful feedback. We are delighted to know you enjoyed the connection with Marriott Holiday Club, the spacious pools and lazy river, as well as the variety of our breakfast and dining options. Its a pleasure to hear that you found our resort perfect for leisure. We look forward to welcoming you back to Courtyard by Marriott Bali Nusa Dua Resort. Warm regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Tony, Thank you for your wonderful feedback. We are delighted to know you enjoyed the connection with Marriott Holiday Club, the spacious pools and lazy river, as well as the variety of our breakfast and dining options. Its a pleasur… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe pools and the smiles of the staff
Long waiting time at lunch in main restaurant
Dear Marco, Thank you for taking your time to share your feedback. We are pleased to hear you enjoyed the pools and the warm hospitality of our staff. We sincerely apologize for the waiting time you experienced at lunch and appreciate you bringing this to our attention. Your feedback is valuable as we continue to improve our service. We hope to welcome you back to Courtyard by Marriott Bali Nusa Dua Resort. Warm regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Marco, Thank you for taking your time to share your feedback. We are pleased to hear you enjoyed the pools and the warm hospitality of our staff. We sincerely apologize for the waiting time you experienced at lunch and appreciate you… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewHospitality Friendly staff
Number of restaurants
Dear Rishab, Thank you for sharing your feedback. We are delighted to know you appreciated the hospitality and friendliness of our staff. At the same time, we value your comments regarding the number of restaurants and will take them into consideration as we continue to enhance our guest experience. We hope to have the pleasure of welcoming you back to Courtyard by Marriott Bali Nusa Dua Resort Warm regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Rishab, Thank you for sharing your feedback. We are delighted to know you appreciated the hospitality and friendliness of our staff. At the same time, we value your comments regarding the number of restaurants and will take them into… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewDear Andre, We’re so glad to know you enjoyed your getaway with us in Nusa Dua! Thank you for your kind words, and we look forward to welcoming you back for another relaxing stay soon. Best regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Andre, We’re so glad to know you enjoyed your getaway with us in Nusa Dua! Thank you for your kind words, and we look forward to welcoming you back for another relaxing stay soon. Best regards, Courtyard by Marriott Bali Nusa Dua Res… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast is great. There are two different pool areas that suitable for the difference needs.
Dear Jun, We’re delighted you enjoyed our breakfast and pool areas! Thank you for highlighting these features, and we hope to welcome you back for another relaxing stay soon. Best regards, Courtyard by Marriott Bali Nusa Dua Resort
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewQuiet
The shower area design resulted in messy and water got into the rest of the bathroom area. Need to address this issue.
Dear Natila, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the peaceful atmosphere of our resort. We also appreciate your comments regarding the shower design, and will certainly review this with our team to improve guest comfort. We hope to welcome you back again soon. Best regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Natila, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the peaceful atmosphere of our resort. We also appreciate your comments regarding the shower design, and will certainly review this with our team to improv… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat resort, everything you would require.. Excellent staff, all very friendly and helpful, a special thankyou to Okin at the front desk who helped us with a tricky situation, and Jodo who made great coffee and our room keeper Hendra... all in all an awesome few days
Dear Paul, Thank you for sharing your wonderful feedback. We’re thrilled to hear you had an awesome stay and truly appreciate your kind mention of Okin, Jodo, and Hendra – we’ll be sure to pass along your compliments. We look forward to welcoming you back for another great stay! Best regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Paul, Thank you for sharing your wonderful feedback. We’re thrilled to hear you had an awesome stay and truly appreciate your kind mention of Okin, Jodo, and Hendra – we’ll be sure to pass along your compliments. We look forward to we… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewExcellent and friendly staff - clean, comfortable and good facilities. Breakfast spread was really good
It didn't have direct access to the beach, however it was close and shuttle service was provided
Dear Omar, Thank you for your kind words. We’re delighted you enjoyed our breakfast, facilities, and the warm service from our team. We’re glad the shuttle made it easy to reach the beach, and we look forward to welcoming you back soon. Best regards, Courtyard by Marriott Bali Nusa Dua Resort
Dear Omar, Thank you for your kind words. We’re delighted you enjoyed our breakfast, facilities, and the warm service from our team. We’re glad the shuttle made it easy to reach the beach, and we look forward to welcoming you back soon. B… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe staff were universally incredible - polite and cheery and always helpful. Special mention to our room (4314) cleaning staff and to Diku and Rajah in the restaurant. The gardens were lovely and the pool area was spectacular.
The bus to the beach club could be more frequent and the towels at the pool sometimes ran out.
Dear Tim, Thank you for your wonderful feedback! We’re delighted to hear our team, especially your room cleaning staff and Diku and Rajah in the restaurant, made your stay memorable. We’re glad you enjoyed the gardens and pool area as well. We appreciate your comments regarding the beach club bus schedule and pool towels and will work on improving these. We hope to welcome you back soon! Best regards, Courtyard by Marriott Bali Nusa Resort
Dear Tim, Thank you for your wonderful feedback! We’re delighted to hear our team, especially your room cleaning staff and Diku and Rajah in the restaurant, made your stay memorable. We’re glad you enjoyed the gardens and pool area as well… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery good, but coffee machines kept breaking down