8.8

Reviews of Costa Azzurra Villas by BaliSuperHost

Costa Azzurra Villas, Jalan Pantai Balangan, 80361 Jimbaran, Indonesia

  • Akbope

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
  • Yasmine

    Reviewed: 15 May 2024 · Stayed in May 2024

    Verified review

    The villa was impeccably cleaned daily, ensuring a comfortable and hygienic environment throughout our visit. The staff members were not only helpful but also consistently greeted us with warm smiles, adding to the welcoming atmosphere.

    Nathalie, the villa manager was extremely confrontational and unprofessional. During check-out, an issue arose regarding missing pool towels. Despite our assurances that we hadn't removed them from the premises, the situation escalated when the manager, Nathalie, became involved. Regrettably, her handling of the matter was confrontational and unprofessional. Rather than seeking a mutually beneficial resolution, she accused us of dishonesty, raised her voice and abruptly leaving the building, which was both distressing and unwarranted. It's disappointing that such an otherwise enjoyable stay was marred by this incident

  • Ghifari

    Reviewed: 31 July 2023 · Stayed in July 2023

    Verified review

    The villa is spacious. Mediterranean design is very well thought.

    The road to get there is very small

    Property response:

    Thank you for the great review. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of services offered to all our guests. We hope to see you again on your next holiday plan in Bali and have a great memorable experience.

    Thank you for the great review. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of services offered to all our guests. We hope to see you again on your next holiday plan in Bali … Show more

    Costa Azzurra Villas by BaliSuperHost
    7 August 2023
  • See the property
  • Charlotte

    Reviewed: 19 January 2023 · Stayed in December 2022

    Verified review

    Loved the villa! Even nicer than the photos! Lovely pool and outside area. The pool table and chess board were a massive bonus we spent heaps of time lounging around. The staff were lovely and friendly and out rooms were made up and cleaned beautifully every day. Thanks for having us!

    Please be mindful of the location. It is a close walk to a beach but other places in Uluwatu are quite a journey on rough roads. The villa staff will call you a cab if you need one because Grab doesn't work very well outside of town. It is a 15-minute walk to the closest mini-mart but the restaurant next door does lovely breakfast (there is nothing else in walking distance). I would recommend hiring bikes if you are wanting to adventure! Be aware booking on booking.com means you don't get breakfast in the villa something I thought was included. Aircon in the rooms is not very cold staff provided us with an extra fan which was great!

    Property response:

    Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of services offered to all our guests. Looking forward to see you again in the near future.

    Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of services offered … Show more

    Costa Azzurra Villas by BaliSuperHost
    19 January 2023
  • Paula

    Reviewed: 4 December 2022 · Stayed in November 2022

    Verified review

    beautiful place, fantastic pool and pool table. also liked there was drinking water on tap

    the fact that the property was empty the day we left but the charge was 50% of the daily rate to check out late. That seemed like poor customer service

    Property response:

    Thank you very much for taking the time to share your experience of Costa Azzurra Villas. We are delighted to learn that you enjoyed your stay with us. Please rest assured that we have taken notes of valuable feedback on board to improve our performance continually. And I wish for an opportunity to welcome you back to our Villa in the not so distant future.

    Thank you very much for taking the time to share your experience of Costa Azzurra Villas. We are delighted to learn that you enjoyed your stay with us. Please rest assured that we have taken notes of valuable feedback on board to improve ou… Show more

    Costa Azzurra Villas by BaliSuperHost
    5 January 2023
  • Madeline

    Reviewed: 22 November 2022 · Stayed in November 2022

    Verified review
  • See the property
  • Showing 1 - 7

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...