Reviews of COMO Uma Canggu 5 stars
Jalan Pantai Batu Mejan, 80361 Canggu, Indonesia
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything is perfect, the locationif beautiful
The traffic of the area
Dear Pavlos Polykarpos, Warm greetings from COMO Uma Canggu. Thank you for sharing your review and excellent ratings with us. We are delighted to know that you enjoyed our beautiful beachfront location and overall experience. We also appreciate your note regarding the traffic in the surrounding area. While it is beyond our control, we understand how it may affect the journey, and our team is always happy to assist with the best recommendations and arrangements to make your stay as smooth as possible. We look forward to welcoming you back soon for another relaxing stay by the ocean. Warm regards, Nindya Putri Personal Assistant to General Manager
Dear Pavlos Polykarpos, Warm greetings from COMO Uma Canggu. Thank you for sharing your review and excellent ratings with us. We are delighted to know that you enjoyed our beautiful beachfront location and overall experience. We also app… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewComo Uma Canggu is a very beautiful property located right on the beach in Echo Beach. It is a peaceful tranquil oasis and the staff could not have been more accommodating. The breakfast was one of the best I have ever had & I really enjoyed the daily pilates/yoga classes. I can highly recommend staying here.
Dear Anna, Warm greetings from COMO Uma Canggu. Thank you for your kind words and perfect rating. We are delighted to know that you found our resort to be a peaceful haven by Echo Beach and that you enjoyed the breakfast offerings as well as our daily Pilates and yoga classes. It also warms our hearts to hear that our team made such a positive impression with their attentive service. Your recommendation means a great deal to us, and we look forward to welcoming you back for another memorable and rejuvenating stay. Warm regards, Nindya Putri Personal Assistant to General Manager
Dear Anna, Warm greetings from COMO Uma Canggu. Thank you for your kind words and perfect rating. We are delighted to know that you found our resort to be a peaceful haven by Echo Beach and that you enjoyed the breakfast offerings as well… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIts very far from the city almost nothing next to it they have one bad restaurant that I couldn’t enjoy the food at they’re staff will smile and tell you sorry we can’t or we don’t have with big ugly smile at anything simple I requested
Very boor services
Dear Ashba Warmest greetings from COMO Uma Canggu ! Thank you for taking the time to share your experience with us at COMO Uma Canggu. We’re truly sorry to hear that your stay did not meet your expectations, particularly regarding the location, dining experience, and the service you received. Please accept our sincerest apologies for any disappointment or inconvenience caused. At COMO, we pride ourselves on offering warm, attentive service and high-quality experiences, and we regret that this was not reflected during your visit. Your comments have been shared with the relevant teams so we can address the concerns you've raised and ensure they are corrected. We appreciate your feedback, as it allows us to improve, and we do hope to have the opportunity to welcome you back for a better experience in the future. Best regards Natasia Ersaria Front Office Manager
Dear Ashba Warmest greetings from COMO Uma Canggu ! Thank you for taking the time to share your experience with us at COMO Uma Canggu. We’re truly sorry to hear that your stay did not meet your expectations, particularly regarding the loc… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewLocation. Sea front restaurant. Breakfast and menus
We were upgraded but the room had an adjoining door with noisy neighbours. The hotel kindly moved us to another room but we found the room very claustrophobic as the outside walls are high and not enjoyable to use the outside space
Dear Sally Gb Warmest greetings from COMO Uma Canggu ! Thank you for taking the time to share your recent experience at COMO Uma Canggu. We’re delighted to hear that you enjoyed our beachfront location, the restaurant setting, and the breakfast and menu offerings. It’s also wonderful to know that our team was able to provide you with an upgrade during your stay. However, we regret that the initial room with the adjoining door caused discomfort, and that the second room, despite being quieter, did not meet your expectations due to its limited outdoor view and enclosed space. We understand how important a relaxing and enjoyable environment is, and we apologize that this aspect fell short for you. Your feedback is valuable, and we will take it into consideration as we continue to refine our guest experience. Please don’t hesitate to let us know your preferences in advance for any future stays, so we can better tailor the room selection to your comfort. We truly appreciate your comments and hope to have the opportunity to welcome you back under better circumstances. Kind regards Natasia Ersaria Front Office Manager
Dear Sally Gb Warmest greetings from COMO Uma Canggu ! Thank you for taking the time to share your recent experience at COMO Uma Canggu. We’re delighted to hear that you enjoyed our beachfront location, the restaurant setting, and the bre… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe most comfortable place with a fantastic restaurant with exceptional food and staff Love every minute of it Oh and the lagoon pool is something else
Na
Dear Cheryle Au Warmest greetings from COMO Uma Canggu ! Thank you so much for your kind words! We're absolutely thrilled to hear that you found COMO Uma Canggu to be such a comfortable place and that you enjoyed our restaurant, food, and service. It's wonderful to know that you loved every minute of your stay — and yes, the lagoon pool is definitely a guest favorite! Your feedback means a lot to our team, and we truly hope to welcome you back for another unforgettable stay very soon. Best regards Natasia Ersaria Front Office Manager
Dear Cheryle Au Warmest greetings from COMO Uma Canggu ! Thank you so much for your kind words! We're absolutely thrilled to hear that you found COMO Uma Canggu to be such a comfortable place and that you enjoyed our restaurant, food… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewSecurity and staff were excellent
Dear Mark Warmest greetings from COMO Uma Canggu Thank you for your kind words! We're so pleased to hear that you found our security and staff excellent during your stay. Your feedback truly motivates our team to continue providing warm and attentive service. We hope to welcome you back to COMO Uma Canggu again soon. Best regards Natasia Ersaria Front Office Manager
Dear Mark Warmest greetings from COMO Uma Canggu Thank you for your kind words! We're so pleased to hear that you found our security and staff excellent during your stay. Your feedback truly motivates our team to continue providing w… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewStaff were very professional and accommodating The gym is excellent with great facilities Amazing location and beach side breakfast (amazing) Perfect spot for sunset at Echo Beach every day
.
Dear Shariar Au Warmest greetings from COMO Uma Canggu ! We’re truly delighted to hear that you enjoyed your time with us—from the professionalism of our team and our well-equipped gym, to the beachfront breakfasts and those stunning Echo Beach sunsets. It means a lot to know that each part of your stay left a memorable impression. We hope to welcome you back soon for more golden sunsets and barefoot luxury by the sea. Best Regards Natasia Ersaria Front Office Manager
Dear Shariar Au Warmest greetings from COMO Uma Canggu ! We’re truly delighted to hear that you enjoyed your time with us—from the professionalism of our team and our well-equipped gym, to the beachfront breakfasts and those stunning Echo … Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewLovely location. The restaurant was really nice and the staff were excellent.
My room was a bit dark.
Dear Pascale, Thank you very much for your kind review. We’re so pleased to hear that you had a great few days with us at COMO Uma Canggu, and that you enjoyed the location, restaurant, and the warm service from our team. Your kind words are truly appreciated. We also note your feedback regarding the room lighting — thank you for bringing this to our attention. We’ll certainly take it into consideration as we continue to enhance the guest experience. We hope to welcome you back again soon for another relaxing stay. Warm regards, Nindya Putri Personal Assistant to General Manager
Dear Pascale, Thank you very much for your kind review. We’re so pleased to hear that you had a great few days with us at COMO Uma Canggu, and that you enjoyed the location, restaurant, and the warm service from our team. Your kind words … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewbreakfast was good, just very expensive for very mediocre rooms, nothing outstanding for the extreme price. food and drinks were very expensive too
the expense of the rooms considering they were mediocre, nothing outstanding at all. difficult to grab a gojek from there too
Dear Letisha, Thank you for taking the time to share your feedback with us. While we’re pleased to hear that you enjoyed the breakfast and found our team to be welcoming, we’re truly sorry to learn that the overall experience did not meet your expectations — particularly in terms of room value and convenience. We understand how important it is for our guests to feel their stay offers both comfort and value, and we appreciate you highlighting the areas where we can do better. Your comments have been shared with the team for further review as part of our continuous improvement efforts. We genuinely value your input and hope there may be an opportunity in the future to welcome you back for a more satisfying experience. Warm regards, Nindya Putri Personal Assistant to General Manager
Dear Letisha, Thank you for taking the time to share your feedback with us. While we’re pleased to hear that you enjoyed the breakfast and found our team to be welcoming, we’re truly sorry to learn that the overall experience did not meet… Show more
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewCan’t fault the property- stunning room, perfect for a family set up, two amazing pools right next to a couple of surf breaks (the main reason for our visit), friendly staff, delicious food- I could go on!
Nothing!
Dear Rachael, Thank you so much for your wonderful review and perfect 10 out of 10 rating! We’re delighted to hear that you had such an enjoyable stay with us at COMO Uma Canggu — from the stunning room setup and delicious food to our beachfront pools and friendly team. It’s especially great to know that the surf breaks nearby made your visit even more memorable. We truly appreciate your kind words and can’t wait to welcome you and your family back again soon! Warm regards, Nindya Putri Personal Assistant to General Manager
Dear Rachael, Thank you so much for your wonderful review and perfect 10 out of 10 rating! We’re delighted to hear that you had such an enjoyable stay with us at COMO Uma Canggu — from the stunning room setup and delicious food to our bea… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe restaurant and bar area was incredible. As to the pools.
The rooms were sterile with no openable windows, view or Bali feel or design. For the high price of the room it was cold in both temperature and appearance.
Dear Rebecca, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you enjoyed our restaurant, bar, and swimming pool facilities. Your kind words are truly appreciated and have been shared with the team. We’ve also taken note of your comments regarding the room layout and overall atmosphere. Your observations are valuable to us and will help guide future improvements to better meet the expectations of our guests. We hope to have the opportunity to welcome you back and provide a stay that feels more aligned with what you’re looking for. Warm regards, Nindya Putri Personal Assistant to General Manager
Dear Rebecca, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you enjoyed our restaurant, bar, and swimming pool facilities. Your kind words are truly appreciated and hav… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewIncredible resort, fantastic facilities, amazing staff.
Nothing
Dear Donna Au Thank you very much for your kind feedback. We’re truly grateful for your appreciation of our resort, facilities, and dedicated team. Your words mean a lot to us. It was a pleasure having you at COMO Uma Canggu, and we look forward to welcoming you back in the near future. Warm regards, Natasia Ersaria Front Office Manager
Dear Donna Au Thank you very much for your kind feedback. We’re truly grateful for your appreciation of our resort, facilities, and dedicated team. Your words mean a lot to us. It was a pleasure having you at COMO Uma Canggu, and we look… Show more