Reviews of Citra Cikopo Hotel & Family Cottages 4 stars
Jalan Arion III No 17 KM 77, Cisarua, 16750 Puncak, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNice park area, comfortable pillow, good shower, clean toilet, relaxing environment and enjoyed the atmosphere. Night time restaurant delivery meal was good food and reasonable price. Good location
Breakfast selection is poor if you arrive later, first come first serve on buffet if eaten by earlier guest. Studios back door struggled to lock, really warm during the night with AC on. No cutlery, and has cooker but no gas. No plug area for hair dryer near mirror
Warm greetings from Citra Cikopo Hotel, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our top priority and we apologize if there is an unpleasant experience during your stay at our hotel, your review really helps us in improving our service and we will always strive to provide the best service. We hope we can continue to serve you in the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Warm greetings from Citra Cikopo Hotel, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our top priority a… Show more
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewIts ambiance and location
It’s old property and bathroom not clean, towels are old and torn. Stinky
Dear Mr. Mohan, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mr. Mohan, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if ther… Show more
Reviewed: 18 December 2024 · Stayed in September 2024
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewThe staff were polite.
The room was not clean enough and the bed sheets were not clean also. The breakfast is kind of good but if you prefer middle eastern type of dish do not book it.
Dear Mr. Al Moatasim, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mr. Al Moatasim, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize i… Show more
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewThe view and place
The cleanliness, dust in window and tv Ant and small lizard fall down to our bed 🤦♀️
Dear Mrs. Pratitis Mei Intan, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mrs. Pratitis Mei Intan, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apo… Show more
Reviewed: 18 July 2024 · Stayed in April 2024
Verified reviewReviewed: 9 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewNice place to relax in, however rooms need more renovation and more care
The restaurant was below average in terms of food varieties
Dear Mr. Abdulrahman, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mr. Abdulrahman, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize i… Show more
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewPeacefull garden and lodges. However, ours was too close from the street and noise from traffic could be heard during the night.
Dear Mr. Faour, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mr. Faour, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if ther… Show more
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in April 2024
Verified reviewGreat view, spacious rooms.
Wifi signal very weak in cabins
Dear Mr Shehryar, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mr Shehryar, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if th… Show more
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewSimplicity, Quiet Environment… Beautiful Settings… Food spread is fine… Great and polite staff - This is a major highlight.
Wi-fi is satisfactory, Phone was down, Quiet a tiny toilet. The worst is the spa, ripped off for the poor sleazy rooms, broken shower, will require major renovation and learn proper spa services… Just being truthful…
Dear Mr Shaik Izzuddin, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mr Shaik Izzuddin, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize… Show more
Reviewed: 15 May 2024 · Stayed in May 2024
Verified reviewEverything, service and location
Choices of food are limited
Dear Mrs. Yanik, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if there is anything that makes you uncomfortable while staying at our Hotel, your review really helps us in improving our service and we will always try to provide the best service. Hopefully we can continue to serve you at the next opportunity. Warm regards, Citra Cikopo Hotel & Family Cottages.
Dear Mrs. Yanik, We are very grateful for taking the time to provide a review. Thank you for choosing Citra Cikopo Hotel as your trusted hotel to stay while in Puncak Bogor. Customer satisfaction is our main priority and we apologize if the… Show more
Reviewed: 13 May 2024 · Stayed in April 2024
Verified reviewReviewed: 21 March 2024 · Stayed in January 2024
Verified review