9.6

Reviews of Chesa Canggu 4 stars

9 Jalan Lingkar Nelayan, 80363 Canggu, Indonesia

  • Adam

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Such friendly and attentive staff, very close to beach and central Canggu

  • Meredith

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The attention to detail was exceptional as was the service. The entire team was professional, helpfully and kind. The amenities, food, pool, afternoon tea is thoughtfully executed. Rooms were modern, comfortable and spotless. I was sad to leave.

    Property response:

    Dear Meredith, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are truly honoured by your generous words. Our team strives to provide exceptional service marked by attention to detail and genuine kindness, and it is incredibly rewarding to know that this commitment was so evident throughout your visit. I will be delighted to share your compliments with our entire staff, as recognition such as yours is a powerful motivator. It is also a pleasure to read that you found our amenities, from the pool and afternoon tea to your modern and comfortable room, to be thoughtfully executed and to the highest standard of cleanliness. There is no greater compliment than a guest who is sad to leave. We sincerely appreciate your high praise and wholeheartedly look forward to the pleasure of welcoming you back for another exceptional experience in the not-too-distant future. Warm regards, Chesa Canggu

    Dear Meredith, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are truly honoured by your generous words. Our team strives to provide exceptional service marked by attention to detail … Show more

    Chesa Canggu
    29 August 2025
  • Charlotte

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Excellent service and super friendly staff, plus perfectly clean and neat property!

    N/a

    Property response:

    Dear Charlotte Louise, On behalf of the entire team at Chesa Canggu, I wish to extend our sincerest gratitude for your recent review and for choosing to stay with us. We are truly delighted to read that your experience was exemplary and that you found our service to be excellent, our staff super friendly, and the property perfectly clean and neat. Receiving such positive feedback is immensely rewarding and serves as a tremendous motivator for our entire staff. Our primary commitment is to provide our guests with a flawless and memorable stay, and your comments affirm that we are achieving our goal. I will be sure to share your kind words with our entire team, as it is feedback such as yours that highlights their dedication and hard work. Thank you once again for your valuable feedback. We greatly appreciate your endorsement and look forward to the pleasure of welcoming you back to Chesa Canggu in the near future. Warm Regards, Chesa Canggu

    Dear Charlotte Louise, On behalf of the entire team at Chesa Canggu, I wish to extend our sincerest gratitude for your recent review and for choosing to stay with us. We are truly delighted to read that your experience was exemplary and t… Show more

    Chesa Canggu
    25 August 2025
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  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Giulia

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The people at Chesa Canggu are fantastic! Extremely warm and helpful. As a solo traveler I truly felt cared for every step of the way. The pools are so relaxing, the bed is super comfortable and the restaurant is great. The hotel is located in a strategic spot halfway between the beach and the main road, but because it is on a quieter street there is no noise despite being at the center of the action! Thank you so much again for everything!!

    Everything was perfect!

    Property response:

    Dear Giulia, On behalf of the entire team at Chesa Canggu, I wish to express our deepest gratitude for your incredibly kind and detailed review. We are truly honored that you chose our hotel for your solo travels and are thrilled that we could provide you with such a memorable experience. Your description of our team as "fantastic, extremely warm, and helpful" is the highest praise we could hope to receive. Creating a environment where every guest, and especially those traveling alone, feels genuinely cared for is the cornerstone of our philosophy. It is immensely rewarding to know that we succeeded in making you feel supported throughout your stay. We are also delighted that you enjoyed our amenities, from the relaxing pools and super comfortable bed to the offerings at our restaurant. Furthermore, we are very pleased that our location provided the perfect balance for you, offering both strategic, easy access to Canggu's vibrant areas and a peaceful retreat from the noise on our quieter street. Your heartfelt feedback serves as a tremendous motivation for our entire team. We will be sure to share your compliments with everyone, as it is their dedication that makes such moments possible. Thank you again for your wonderful words. The entire Chesa Canggu family looks forward to welcoming you back to your home in Bali for another outstanding stay. Warm regards, Chesa Canggu

    Dear Giulia, On behalf of the entire team at Chesa Canggu, I wish to express our deepest gratitude for your incredibly kind and detailed review. We are truly honored that you chose our hotel for your solo travels and are thrilled that we c… Show more

    Chesa Canggu
    25 August 2025
  • Stephen

    Reviewed: 22 August 2025 · Stayed in May 2025

    Verified review
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  • Anne

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The staff was excellent - very helpful, excellent English. The resort is well maintained and provides quiet respite from Bali's traffic. There are two swimming pools and the water doesn't heat up. For me, a cool swimming pool is important The room was very comfortable with a view of the pool. Quality linen provided Bottles of water, not plastic, provided everyday. The hotel restaurant served good food. They also offer room service Prices were OK.

    The wifi was intermittent but was never out for a long time. A staff member would reset the router when required. The location is OK. Close to shops and restaurants. It was 10 - 15 minute walk to the beach. I guess there are cleaner beaches near by but the resort was so comfortable, I swam in the pools.

    Property response:

    Dear Anne, Thank you for your thoughtful and detailed review of your recent stay with us. We are truly delighted to hear that you enjoyed so many aspects of your experience, from the exceptional service provided by our staff to the comfort of your room, the quality of our linens, and the refreshing pools. It’s wonderful to know that our efforts to maintain a serene retreat from Bali’s bustling environment resonated with you. We’re especially pleased that you appreciated our commitment to sustainability, such as providing glass bottles of water, and that you found the dining options, including room service, to your liking. Your kind words about our team’s attentiveness and English proficiency are greatly appreciated, as we strive to make every guest feel welcome and well cared for. We’ve noted your feedback regarding the intermittent Wi-Fi and are glad to hear our staff promptly addressed the issue when needed. Rest assured, we are continuously working to enhance our connectivity to ensure seamless service for all our guests. While our location offers convenient access to nearby shops and dining, we understand that the beach proximity may vary depending on individual preferences. We’re thrilled, however, that you found our pools so inviting that they became your preferred spot for a swim! It was an absolute pleasure hosting you, and we’re honored that you plan to return. Should your travels bring you back to Bali, we would love to welcome you again and provide another relaxing and enjoyable stay. Warm regards, Chesa Canggu

    Dear Anne, Thank you for your thoughtful and detailed review of your recent stay with us. We are truly delighted to hear that you enjoyed so many aspects of your experience, from the exceptional service provided by our staff to the comfort… Show more

    Chesa Canggu
    13 August 2025
  • Martin

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • Jt

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
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  • Cara

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Our first stay during our trip to Bali and we absolutely loved it. Everywhere else has been a bit disappointing since! Staff are phenomenal and go above and beyond to help you. They are so smiley and welcoming. Cold towels and a drink on arrival which was lovely. There are 2 pools, we only used one but it was lovely and quiet. Beds around the pool were comfy and had umbrellas. Our room was great, free drinking water provided and free Coke and beer in the minifridge. The restaurant here is unbelievable. We ate here on the first night, the nasi goreng is the best I've had all trip. We don't normally eat in the same places again but ate here for dinner for a second time as well as lunch and breakfast on different days. Each time, the food and drinks were fab. We asked them to help us with some laundry too which they did. Highly recommend!

    The only thing I didn't love was the pillows, there were 2 and one was slightly firmer than the other but they were still a little too firm for my liking.

    Property response:

    Dear Cara, Thank you for choosing our property as your first stay during your trip to Bali and for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that your experience with us was exceptional and that our team’s warm hospitality, attentive service, and thoughtful touches, like the welcome refreshments made a positive impression. It brings us great joy to know that you enjoyed our pool facilities, found your room comfortable, and appreciated the complimentary amenities. We are especially pleased that our restaurant exceeded your expectations and that you returned multiple times to savor our culinary offerings, particularly the nasi goreng! Your praise for our team’s dedication is the highest compliment we could receive, and we will be sure to share your kind words with them. We also appreciate your constructive feedback regarding the pillows. Please rest assured that we take all guest comments seriously, and we will review our bedding options to ensure greater comfort for future stays. Should you visit us again, we would be more than happy to provide alternative pillow choices to better suit your preference. Thank you once again for your glowing recommendation. It would be our pleasure to welcome you back for another unforgettable stay whenever your travels bring you back to Bali. Warm regards, Chesa Canggu

    Dear Cara, Thank you for choosing our property as your first stay during your trip to Bali and for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that your experience with us was exceptional … Show more

    Chesa Canggu
    6 August 2025
  • Fernanda

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Everything, the location of the place, the quietness, the staff, the design, the gym, the soy capuccino … loved everything about this hotel. Location is GREAT! And the place is so pretty. The staff super friendly and attentive.

    Nada

    Property response:

    Dear Fernanda, Thank you for your glowing feedback. We are absolutely delighted to hear that you loved every aspect of your stay with us! It brings us great joy to know that our location, serene ambiance, thoughtful design, well-equipped gym, and even the soy cappuccino contributed to such a wonderful experience. Your kind words about our team’s friendliness and attentiveness mean the world to us, as we strive to create memorable moments for all our guests. It’s truly rewarding to know we succeeded in making your stay special. We sincerely appreciate your enthusiasm and cannot wait to welcome you back for another exceptional stay. Warm regards, Chesa Canggu

    Dear Fernanda, Thank you for your glowing feedback. We are absolutely delighted to hear that you loved every aspect of your stay with us! It brings us great joy to know that our location, serene ambiance, thoughtful design, well-equipped g… Show more

    Chesa Canggu
    5 August 2025
  • Katrina

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Clean and the staff were so welcoming and warm. Would definitely stay here again felt luxurious for the price

    The light on the aircon was very bright which made it hard to sleep at night

    Property response:

    Dear Katrina, Thank you for taking the time to share your review. We are delighted to hear that you found our property clean, our staff welcoming, and the overall experience luxurious for the price. Your kind words mean a great deal to us, and we are thrilled that you would choose to stay with us again. At the same time, we sincerely appreciate your constructive note regarding the brightness of the air conditioning light. We understand how important a restful sleep is to your overall experience, and we apologize for any inconvenience this may have caused. Please know that we will address this issue promptly to ensure greater comfort for future guests. It was a pleasure hosting you, and we look forward to welcoming you back for an even more comfortable stay. Warm regards, Chesa Canggu

    Dear Katrina, Thank you for taking the time to share your review. We are delighted to hear that you found our property clean, our staff welcoming, and the overall experience luxurious for the price. Your kind words mean a great deal to us,… Show more

    Chesa Canggu
    29 July 2025
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  • Hopper

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Eleanor

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review

    Amazing property with wonderful staff

    Property response:

    Dear Eleanor, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our property amazing with wonderful staff. Our team takes great pride in delivering exceptional service, and your kind words serve as wonderful encouragement. We truly appreciate you choosing to stay with us and look forward to welcoming you back for another memorable experience in the future. Warm regards, Chesa Canggu

    Dear Eleanor, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our property amazing with wonderful staff. Our team takes great pride in delivering exceptional service, and your kind words… Show more

    Chesa Canggu
    25 July 2025
  • John

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Location People no kids Staff

    Room size Lighting Position of TV

    Property response:

    Dear Mr. John, Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your kind words about our location and our amazing staff. It’s always rewarding to hear that our team’s efforts contributed to a memorable experience. We also appreciate your constructive notes regarding the room size, lighting, and TV placement. Guest feedback like yours helps us continually refine our offerings, and we’ll certainly review these aspects to enhance future stays. It was a pleasure hosting you again, and we hope to welcome you back soon for another relaxing and enjoyable visit. Please don’t hesitate to reach out if we can assist with any special requests for your next stay. Warm regards, Chesa Canggu

    Dear Mr. John, Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your kind words about our location and our amazing staff. It’s always rewarding to hear that our team’s efforts contrib… Show more

    Chesa Canggu
    25 July 2025
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  • Grzegorz

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    Dear Grzegorz, Thank you for taking the time to share your delightful review of your recent stay at Chesa Canggu. We are truly honored to hear that you had an amazing experience and enjoyed our accommodations, swimming area, and bar. Providing our guests with exceptional service and memorable moments is at the heart of what we do, and your kind words reaffirm our commitment to excellence. It brings us great joy to know that you made the most of your time with us. Should your travels bring you back to the area, we would be absolutely delighted to welcome you again for another unforgettable stay. Once again, thank you for choosing Chesa Canggu. We sincerely appreciate your support and look forward to serving you in the future. Warm regards, Chesa Canggu

    Dear Grzegorz, Thank you for taking the time to share your delightful review of your recent stay at Chesa Canggu. We are truly honored to hear that you had an amazing experience and enjoyed our accommodations, swimming area, and bar. Provi… Show more

    Chesa Canggu
    21 July 2025
  • Christian

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Pools don’t really get sun, lighting in the room is either bright or nothing, no dim lighting

    Property response:

    Dear Christian, Thank you for sharing your review with us. We sincerely appreciate your feedback, as it helps us identify areas for improvement and enhance the overall guest experience. We regret to hear that the pool area did not meet your expectations regarding sunlight exposure and that the room lighting options were not to your preference. Please know that we take your comments seriously, and we will review these aspects carefully to explore possible adjustments that can improve comfort and ambiance for our guests. Your insights are invaluable to us, and we hope to have the opportunity to welcome you back in the future, offering you a more refined and enjoyable stay. Should you have any further suggestions or require assistance, please do not hesitate to contact me directly. Thank you once again for your constructive feedback. Warm regards, Chesa Canggu

    Dear Christian, Thank you for sharing your review with us. We sincerely appreciate your feedback, as it helps us identify areas for improvement and enhance the overall guest experience. We regret to hear that the pool area did not mee… Show more

    Chesa Canggu
    17 July 2025
  • Samantha

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Staff, spotless, excellent location

    Nothing at all

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are truly delighted to know that you found our service to be exceptional, particularly highlighting the warm hospitality of our reception team. Your kind recognition of our staff, the cleanliness of our property, and our convenient location is greatly appreciated. It was a pleasure having you with us, and we sincerely look forward to welcoming you back to Chesa Canggu in the near future. Warm regards, Chesa Canggu

    Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are truly delighted to know that you found our service to be exceptional, particularly highlighting the warm hospitality of our reception team. Y… Show more

    Chesa Canggu
    11 July 2025
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  • Taurua

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    I liked the pools and how accomodating the staff were

    Breakfast was non inclusive for our basic room

    Property response:

    Dear Taurua, Thank you for taking the time to share your kind review. We are truly pleased to hear that you had a lovely stay with us and that our team made a positive impression with their accommodating service. It is also wonderful to know you enjoyed our pool facilities, which are designed to offer a relaxing and tranquil atmosphere for all our guests. Your kind words serve as great motivation for the entire team, and we look forward to welcoming you back to Chesa Canggu in the near future. Warm regards, Chesa Canggu

    Dear Taurua, Thank you for taking the time to share your kind review. We are truly pleased to hear that you had a lovely stay with us and that our team made a positive impression with their accommodating service. It is also wonderful to k… Show more

    Chesa Canggu
    11 July 2025
  • Lawrence

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Lawrence, Thank you for your heartfelt review. We are truly delighted to hear that you had an amazing stay with us. It brings us great joy to know that our team made you feel right at home and your kind words are a wonderful encouragement for everyone at Chesa Canggu. We sincerely appreciate your support and look forward to the pleasure of welcoming you back in the near future. Warm regards, Chesa Canggu

    Dear Lawrence, Thank you for your heartfelt review. We are truly delighted to hear that you had an amazing stay with us. It brings us great joy to know that our team made you feel right at home and your kind words are a wonderful encourag… Show more

    Chesa Canggu
    11 July 2025
  • Stephen

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Everything. Location is excellent, the food is amazing and the staff are tremendous.

    Property response:

    Dear Stephen, Thank you for your wonderful review. We are truly honored by your kind words. It brings us immense joy to know that you enjoyed our prime location, exceptional dining offerings, and, most importantly, the outstanding service provided by our dedicated team. Your appreciation means the world to us, as we strive to create memorable experiences for every guest. While we are saddened to see you depart, we sincerely hope to have the pleasure of welcoming you back soon. Should your travels bring you this way again, please do not hesitate to reach out—we would be delighted to ensure another exceptional stay. Until then, we wish you safe travels and look forward to serving you again in the future. Warm regards, Chesa Canggu

    Dear Stephen, Thank you for your wonderful review. We are truly honored by your kind words. It brings us immense joy to know that you enjoyed our prime location, exceptional dining offerings, and, most importantly, the outstanding service … Show more

    Chesa Canggu
    3 July 2025
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  • Oğuzhan

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    We were very happy with our stay at Chesa Hotel. The location is excellent — right in the center and within walking distance to many places. The staff were extremely friendly and helpful. The hotel and rooms were spotless clean. We had no issues with hot water during our stay. Also, there were no bugs or lizards at all, which was a big plus. There are two pools; one is sunnier and perfect for sunbathing, while the other is more shaded — great variety. I definitely recommend it!

    Property response:

    Dear Oguzhan, Thank you for taking the time to share such a glowing review of your recent stay at Chesa Canggu. We are truly delighted to hear that your experience with us was nothing short of excellent. It brings us immense joy to know that you found our location ideal, our facilities well-maintained, and our team especially Ariana and Gio exceptionally friendly and helpful. We take great pride in delivering warm, personalized service, and your recognition of their efforts is deeply appreciated. We will be sure to share your kind words with them, as such feedback is incredibly motivating. Maintaining a pristine and comfortable environment for our guests is a top priority, so we’re thrilled that you found the rooms spotless and enjoyed the convenience of uninterrupted hot water. We’re also glad you appreciated the variety offered by our two pools, catering to both relaxation and sunbathing preferences. Your strong recommendation means the world to us, and we sincerely hope to have the pleasure of welcoming you back to Chesa Hotel in the future. Warm regards, Chesa Canggu

    Dear Oguzhan, Thank you for taking the time to share such a glowing review of your recent stay at Chesa Canggu. We are truly delighted to hear that your experience with us was nothing short of excellent. It brings us immense joy to know t… Show more

    Chesa Canggu
    21 June 2025
  • Julia

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Everything was amazing and was such good value for money. The staff (Ariana and the team) were so kind and always wanting to help. They came and sung happy birthday to my sister and gave her a big cake which was delicious.

    N/A

    Property response:

    Dear Julia, Thank you for taking the time to share your kind review of your recent experience with us. We are delighted to hear that you found everything to be amazing and of great value. It is truly rewarding to know that our team, especially Ariana and his colleagues, made such a positive impression with their kindness and dedication to ensuring your comfort and satisfaction. Celebrating special moments like your sister’s birthday is something we take great joy in, and we’re thrilled that the gesture of singing and presenting her with a cake added to the memorable experience. Your appreciation means the world to us, and we will be sure to share your compliments with the entire team. We sincerely appreciate your patronage and look forward to welcoming you back for another exceptional stay in the future. Should there be anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Warm regards,   Chesa Canggu

    Dear Julia, Thank you for taking the time to share your kind review of your recent experience with us. We are delighted to hear that you found everything to be amazing and of great value. It is truly rewarding to know that our team, espe… Show more

    Chesa Canggu
    18 June 2025
  • Lacinda

    Reviewed: 14 June 2025 · Stayed in May 2025

    Verified review

    It was beautifully maintained & very clean.

    Nothing I didn’t like

    Property response:

    Dear Lacinda, Thank you for your wonderful review. We are delighted to hear that you found our property beautifully maintained and very clean. It is always our priority to provide a pristine and welcoming environment for our guests. Your kind words mean a great deal to us, and we are especially pleased that there was nothing you didn’t enjoy about your stay. It is feedback like yours that motivates our team to continue upholding the highest standards of service and hospitality. We truly appreciate your support and look forward to welcoming you back for another exceptional experience in the future. Warm regards, Chesa Canggu

    Dear Lacinda, Thank you for your wonderful review. We are delighted to hear that you found our property beautifully maintained and very clean. It is always our priority to provide a pristine and welcoming environment for our guests. Y… Show more

    Chesa Canggu
    18 June 2025
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  • Chloe

    Reviewed: 4 June 2025 · Stayed in May 2025

    Verified review
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