Reviews of Chapung Sebali 5 stars
Jalan Raya Sebali, Banjar Sebali, Desa Keliki, Tegallalang, 80561 Ubud, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewHotel design is perfect. Rooms are very isolated and great. Staff is perfect and available 24/7. Dining is very good, they have a very cute bar as well. Design of the main pool area is perfect. Cuisine is also very high in quality. Breakfast is very high in quality. Very authentic design of the fitness center, jacuzzi area and yoga saloon. SPA is the best Ubud. They also provide snacks and fruits after the spa.
Room design was a bit old, some of the furnitures were a little bit of lower in quality. Lots of corners in design that might be dangerous sometimes. Room pool is hard to get in and out. Stairs are not sufficient. I guess a heated pool would be much better. Balcony doors are hard to fully close, it’s a bit problematic for a room in the real nature. Bed covers and linens are old. I believe they should be more premium.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis is our second time staying at this hotel, and once again, everything was perfect. The staff were as warm and helpful as ever, and the rooms were clean and comfortable. We especially enjoyed [e.g., the breakfast/pool/spa], which made our stay even more memorable. It was lovely to see that they remembered our previous visit and were happy to welcome us back. We highly recommend this place for a relaxing and enjoyable stay in Bali!
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Dear Ozgur Cagri, Thank you so much for returning to stay with us and for sharing such a wonderful review. We are delighted to know that everything was perfect once again and that our team made you feel warmly welcomed back. It’s truly rewarding to hear that you enjoyed the breakfast, pool, spa, and found your stay relaxing and memorable. Your kind recommendation means a lot to us, and we look forward to welcoming you again for another enjoyable stay in Bali. Kind regards, Komang Sartini Front Office Manager
Dear Ozgur Cagri, Thank you so much for returning to stay with us and for sharing such a wonderful review. We are delighted to know that everything was perfect once again and that our team made you feel warmly welcomed back. It’s truly rew… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis place is absolutly amazing incredible view swimming pool in the jungle, the suite was amazing, excellent service ( special thanks to Ayu at breakfast who knows what luxury service means, but all personnel were great) congrats to the chef of the jungle fish restaurant all food was great ( tuna tataki excellent) savory and perfect. This place is a dream place
The upper deck restaurant too fancy and expensive and maybe the pool should be heated a Little. But this is an amazing place
Dear Cecile, Thank you so much for sharing such a wonderful review. We are delighted to know you had an amazing stay, enjoyed the breathtaking jungle views, our spacious suite, and the service from our team, especially Ayu, who will be so pleased to receive your kind words. Your compliments for our Jungle Fish restaurant and the chef will also be shared with the team. We truly appreciate your feedback regarding The Upper Deck and the pool. Guest insights like yours help us continue to improve, and we will certainly consider this. It was a pleasure to have you with us, and we hope to welcome you back again for another dreamy escape in the jungle. Warm regards, Komang Sartini Front Office Manager
Dear Cecile, Thank you so much for sharing such a wonderful review. We are delighted to know you had an amazing stay, enjoyed the breathtaking jungle views, our spacious suite, and the service from our team, especially Ayu, who will be so… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewDear Anh Bao,no, Thank you so much for your kind words and for giving us a 9 out of 10! We’re delighted you enjoyed the jungle vibes and our service. If there’s anything we could have done to make your stay a perfect 10, we’d love to hear it. We’re always looking for ways to make the experience even better. We look forward to welcoming you back to Chapung Sebali in the future. Kind regards, Komang Sartini Front Office Manager
Dear Anh Bao,no, Thank you so much for your kind words and for giving us a 9 out of 10! We’re delighted you enjoyed the jungle vibes and our service. If there’s anything we could have done to make your stay a perfect 10, we’d love to hea… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewSize of the garden and the rooms. Staff was very helpful. The nature was amazing.
Humidity at some rooms is terrible. It smells badly. Detail cleaning is not good. Bed linens are poor and doesn't look clean. One night insects, called Dalu (a type of flying unharmful insect), hundreds of them in seconds started to fly at the garden and entered into rooms in seconds. Small lizards came after them to garden. We are not warned before about this. They said that after rain they may came to the light.
Dear Gokce, Thank you for sharing your feedback and for highlighting our spacious garden and rooms, the helpfulness of our team, and the beauty of the surrounding nature. We’re sorry to hear about the issues you experienced with humidity, cleanliness, and bed linens, as well as the presence of insects and lizards during your stay. The Dalu insects you encountered are harmless and occasionally appear in large numbers after rain when attracted to light, but we understand this can be surprising, and we will ensure to inform our guests in advance in the future. Your feedback has been shared with our housekeeping team to improve room freshness, linen quality, and detailed cleaning. We truly value your input as it helps us enhance our services, and we hope to have the opportunity to welcome you back for a better experience. Kind regards, Komang Sartini Front Office Manger
Dear Gokce, Thank you for sharing your feedback and for highlighting our spacious garden and rooms, the helpfulness of our team, and the beauty of the surrounding nature. We’re sorry to hear about the issues you experienced with humidity… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAmazing place
Dear Salle, Thank you for your wonderful feedback! We’re delighted you enjoyed your time with us and hope to welcome you back soon. Kind Regards, Komang Sartini Front Office Manager
Reviewed: 5 August 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewFabulous breakfast, the 2 bedroom pool residence was excellent. Excellent service all around.
Extremely cold pool that the kids caught a cold.
Dear Naythar, Thank you so much for your lovely feedback. We’re thrilled to hear that you enjoyed our fabulous breakfast, the 2-bedroom pool residence, and the excellent service provided by our team. It truly means a lot to us. We’re sorry to hear that the pool felt too cold during your stay, and we hope your children are feeling better. Recently, the weather has been colder than usual in our area, which unfortunately can affect the temperature of the pool. Your feedback is greatly appreciated, and we will continue to explore ways to ensure our guests remain comfortable, regardless of weather changes. We hope to have the pleasure of welcoming you and your family back soon for an even better experience. Kind regards, Komang Sartini Front Office Manager
Dear Naythar, Thank you so much for your lovely feedback. We’re thrilled to hear that you enjoyed our fabulous breakfast, the 2-bedroom pool residence, and the excellent service provided by our team. It truly means a lot to us. We’re sor… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewStunning location with amazing grounds, room, pool and staff. Probably one of the nicest hotels I have ever stayed in!
Nothing to really complain about but the free shuttles into town could have been more frequent. It is quite far out of town.
Dear Maya, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the stunning location, beautiful grounds, room, pool, and our dedicated staff. It’s especially meaningful to know you consider us one of the nicest hotels you’ve stayed in; that truly means a lot to us. We also appreciate your suggestion regarding the shuttle service. We understand the importance of convenience and will certainly consider your comments as we look for ways to improve our guest experience. We hope to welcome you back again soon! Kind regards, Komang Sartini Front Office Manager
Dear Maya, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the stunning location, beautiful grounds, room, pool, and our dedicated staff. It’s especially meaningful to know you consider us one of the … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewspacious room, great pool, excellent service
Dear 李虹, Thank you so much for your kind words! We're delighted to hear that you enjoyed the spacious room, our pool, and the excellent service from our team. Your positive feedback means a lot to us, and we hope to welcome you back again soon for another great stay! Kind regards, Komang Sartini Front Office Manager
Dear 李虹, Thank you so much for your kind words! We're delighted to hear that you enjoyed the spacious room, our pool, and the excellent service from our team. Your positive feedback means a lot to us, and we hope to welcome you back … Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewWow! Amazing hotel, we had a villa with private pool. The rooms, staff, restaurant and hotel areas are all incredible. Staff are so friendly and helpful, they make you feel special. Everywhere you look is just stunning, like an Instagram post.
That we had to leave. And it makes other hotels feel big and unfriendly in comparison.
Dear Samantha, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your villa with a private pool and that our team helped make your stay feel so special. It means a lot to us that you found every corner of the hotel to be stunning and Instagram-worthy. We aim to create a memorable experience in every detail. It’s always hard to say goodbye, but we hope this just means we’ll have the pleasure of welcoming you back again soon. You’ll always have a home with us! Kind regards, Komang Sartini Front Office Manager
Dear Samantha, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your villa with a private pool and that our team helped make your stay feel so special. It means a lot to us that you found every corner o… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewAbsolutely beautiful property, set in the jungle. Very quiet and peaceful, but with a great pool / bar area. The breakfast is fantastic and service is excellent
We were a family of four and our room was great, but a word of warning that the stairs to the mezzanine twin beds are very steep and would be a challenge for anyone with smaller children (eg below 6 or 7)
Dear Beloved guest, Thank you so much for your kind words! We're thrilled to hear you and your family had a lovely stay and enjoyed the peaceful jungle setting, our pool and bar area, as well as the breakfast and service. It’s wonderful to know the change of scenery was just what you needed. We also appreciate your thoughtful note about the mezzanine stairs. Your feedback is very helpful for future guests traveling with younger children, and we'll be sure to share this information more clearly during the booking process. We hope to welcome you back for another relaxing getaway soon! Warm regards, Komang Sartini Front Office Manager
Dear Beloved guest, Thank you so much for your kind words! We're thrilled to hear you and your family had a lovely stay and enjoyed the peaceful jungle setting, our pool and bar area, as well as the breakfast and service. It’s wonderf… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewLizards and insects
Dear Muhannad, Thank you for sharing your feedback. We understand your concern and sincerely apologize for any discomfort caused. As our property is nestled in the heart of the jungle, we are naturally home to some harmless wildlife, including lizards and insects. While we do our best to keep rooms comfortable and well-maintained, occasional visits from nature’s small creatures can happen. We truly appreciate your understanding and hope to welcome you back for a peaceful stay amidst the beauty of nature. Warm regards, Komang Sartini Front Office Manager
Dear Muhannad, Thank you for sharing your feedback. We understand your concern and sincerely apologize for any discomfort caused. As our property is nestled in the heart of the jungle, we are naturally home to some harmless wildlife, inclu… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewPool was excellent and clean. Breakfast was excellent though vegetarian food was limited Room was good. Interior was too dark. They can make it more brighter with lighter shade of colour.
Except the room walls were dark, rest was excellent.
Dear Anil, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed the pool, breakfast, and overall cleanliness of the hotel. We truly appreciate your suggestion regarding the room interiors and vegetarian food options. Guest insights like yours help us improve, and we’ll consider lighter color schemes and expanding our vegetarian offerings in the future. We hope to welcome you back again soon for an even better experience! Kind regards, Komang Sartini Front Office Manager
Dear Anil, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed the pool, breakfast, and overall cleanliness of the hotel. We truly appreciate your suggestion regarding the room interiors and vegetarian fo… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe Hotel is beautifully designed surrounded by the jungle. The whole atmosphere is most pleasing. I was impressed.
We didn’t like to leave.
Dear Sabrina, Thank you so much for your kind words! We're thrilled to hear you enjoyed the design and jungle surroundings. It means a lot to know the atmosphere left such a great impression. We hope to welcome you back again soon. you’ll always be welcome! Kind regards, Komang Sartini Front Office Manager
Dear Sabrina, Thank you so much for your kind words! We're thrilled to hear you enjoyed the design and jungle surroundings. It means a lot to know the atmosphere left such a great impression. We hope to welcome you back again soon. … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewView
Nothing was bad :)
Dear Gad, Thank you so much for your kind words! We're glad to hear that you enjoyed your stay and that everything met your expectations. We hope to welcome you back again soon! Kind regards, Komang Sartini Front Office Manager
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBeautiful location, nice facilities, very friendly staff, rooms were spacious
Lights in the room were very dim, they were not going well with the interior
Dear Farhan, Thank you for your kind words! We're so glad you enjoyed the beautiful location, our facilities, and the hospitality of our staff. It's great to hear that you found the rooms spacious as well. We appreciate your feedback regarding the lighting; it's valuable input, and we’ll certainly consider it as we continue to improve the guest experience. We hope to welcome you back again soon! Kind regards, Komang Sartini Front Office Manager
Dear Farhan, Thank you for your kind words! We're so glad you enjoyed the beautiful location, our facilities, and the hospitality of our staff. It's great to hear that you found the rooms spacious as well. We appreciate your feedb… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewEverything
Dear Tais, Thank you so much for your feedback! We're thrilled to hear that everything met your expectations. We truly appreciate your support and look forward to welcoming you again soon! Kind Regards, Komang Sartini Front Office Manager
Dear Tais, Thank you so much for your feedback! We're thrilled to hear that everything met your expectations. We truly appreciate your support and look forward to welcoming you again soon! Kind Regards, Komang Sartini Front Office … Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe ambience, jungle view, pool, spa, and the room itself were great! The only downside was the road to the resort which was broken and narrow. But it’s rewarding once we arrived at the hotel.
Dear Bapak Adrianus Madika, Thank you for taking the time to share your experience with us. We're so glad to hear you enjoyed the ambience, jungle view, pool, spa, and your room. It’s wonderful to know these aspects made your stay special. We truly appreciate your feedback regarding the access road. While it’s something somewhat beyond our direct control, we understand it can impact the overall experience, and we continue to work with the local authorities to advocate for improvements. It’s reassuring to know that the journey was worthwhile once you arrived, and we hope to welcome you back again soon for another relaxing escape. Kind regards, Komang Sartini Front Office Manager
Dear Bapak Adrianus Madika, Thank you for taking the time to share your experience with us. We're so glad to hear you enjoyed the ambience, jungle view, pool, spa, and your room. It’s wonderful to know these aspects made your stay spe… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified review