7.5

Reviews of Champlung Mas Hotel Legian 4 stars

Jalan Melasti, 80361 Legian, Indonesia

  • Anonymous

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Donna

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    They do need to up date their pillows

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities especially the pillow to meet the expectations of our guests. We are looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving … Show more

    Champlung Mas Hotel Legian
    2 September 2025
  • Christine

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The price I paid to stay there was good and that’s what it was worth but it’s not worth what they saying full price is , The price was was supposed to be very discounted. There’s no way I would’ve paid $1500 for a week there I would’ve stopped at the Pullman.

    It was very dated the room , no power outlets near the bed , fridge froze up the drinks and my milk even putting the fridge on low setting made no difference the rooftop pool lovely except there was no shade no umbrellas not a good atmosphere

    Property response:

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you improvements on the next visit. We do apologize for the unpleasant experiences. Once again I thank you very much for being our guest and looking forward to welcome you back. Thank you Gusti/ Hotel Manager

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you i… Show more

    Champlung Mas Hotel Legian
    2 September 2025
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  • Susan

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Great location Friendly staff Breakfast Pools Comfortable beds

    Not very good value for money. I found out I paid alot more than other guests. Needs renovations as looking tired and grout in bathroom very dirty.

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities especially the bathroom to meet the expectations of our guests. We are looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving … Show more

    Champlung Mas Hotel Legian
    2 September 2025
  • Lynne

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Position, staff helpful and friendly, good sized rooms.

    Door locks were very noisy, especially nightime. We're woken up twice with noice from people staying across garden from us being loud. Guy in the room next door was obviously drunk and very loud, telling and slamming doors. Had to call the reception twice at 2 00am Very disappointing as we thought it was a quiter option to stay..

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services for safety and security ,facilities especially the room key to meet the expectations of our guests. We are looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving … Show more

    Champlung Mas Hotel Legian
    2 September 2025
  • Anthony

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Excellent staff, great food at restaurant.

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities especially the bathroom to meet the expectations of our guests. We are looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving … Show more

    Champlung Mas Hotel Legian
    2 September 2025
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  • Beccy

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Monique

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Paul

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location of Hotel. Friendly staff. Good Security men

    Poor TV when we arrived. We gave lots of time to say that we needed a SMART TV in our room

    Property response:

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you improvements on the next visit. We do apologize for the unpleasant experiences. Once again I thank you very much for being our guest and looking forward to welcome you back. Thank you Gusti/ Hotel Manager

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you i… Show more

    Champlung Mas Hotel Legian
    2 September 2025
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  • Beats65

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location - Proximity to beach and shopping was good Room - not up to standard / bedding was in need of updating

    Bedding - mattress needs to be upgraded Pillows - could not sleep on these ended up buying pillows (externally) for my stay Breakfast - bread options were very poor - only white or brown bread no other options

    Property response:

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you improvements on the next visit. We do apologize for the unpleasant experiences. Once again I thank you very much for being our guest and looking forward to welcome you back. Thank you Gusti/ Hotel Manager

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you i… Show more

    Champlung Mas Hotel Legian
    2 September 2025
  • Yerri

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
  • Mathew

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Not to many children and staff were awesome

    Location

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities especially the bathroom to meet the expectations of our guests. We are looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving … Show more

    Champlung Mas Hotel Legian
    2 September 2025
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  • Mélodie

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location Breakfast Free drinkable water Little shop inside the hotel

    Wifi really bad Old bathrooms The toilet leaked Poorly soundproofed room

    Property response:

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you improvements on the next visit. We do apologize for the unpleasant experiences. Once again I thank you very much for being our guest and looking forward to welcome you back. Thank you Gusti/ Hotel Manager

    Dear Valuable Guest, Thank you for staying with us at Champlung Mas Hotel. I am sorry to learn that we were not able to exceed your expectation.We will look into matter like the service quality and hope to have the opportunity to show you i… Show more

    Champlung Mas Hotel Legian
    2 September 2025
  • Michelle

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location and staff

    To much noise from pool and bar area late

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improvin… Show more

    Champlung Mas Hotel Legian
    26 August 2025
  • Sam

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    The room

    I wasn’t impressed with the cost, after speaking to other guests they all were quoted a much cheaper rate I’m a return guest Very disappointed

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your f… Show more

    Champlung Mas Hotel Legian
    26 August 2025
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  • Robyn

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Central location, Room Service was excellent, Staff were welcoming, cheerful and helpful. The Spa massages and treatments were of high standard and professional, the Restaurant featured different themes for buffet almost every night as well as the al a carte menu and room service. The Breakfast buffet was well worth it and convenient. 2 pools, one on the roof and a larger one on ground level for swimming. Security good.

    Pillows...the pillows were terrible. Other guests were inconsiderate and loud through the night, suggest signs to remind them to be respectful of other guests as well.

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your f… Show more

    Champlung Mas Hotel Legian
    26 August 2025
  • 7.0 Good
    Lanica

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Daniel

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Location

    Partying people running through the building at all hours and security/staff didnt stop it.. very dark room in garden view

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improvin… Show more

    Champlung Mas Hotel Legian
    26 August 2025
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  • Ken

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Excellent trained staff, friendly, helpful, esp. front counter staff.

    The serious main problem is internet! From Level 2 upwards, and all of Garden View units , internet is almost non existent, and in today’s lifestyle , this not acceptable.

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your f… Show more

    Champlung Mas Hotel Legian
    26 August 2025
  • Karen

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Location & staff

    Hard beds & no hairdryers

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improvin… Show more

    Champlung Mas Hotel Legian
    26 August 2025
  • Suzanah

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff were amazing . The whole place was very clean . Restaurant food yummy !

    Nothing to tell

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your f… Show more

    Champlung Mas Hotel Legian
    26 August 2025
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  • John

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Melvira

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Location

    Service

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We appreciate your feedback and are committed to continuously improvin… Show more

    Champlung Mas Hotel Legian
    26 August 2025
  • Vicki

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Maxine

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review

    Love the location as it is close to everything I need

    Shower head could of been better

    Property response:

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your feedback and are committed to continuously improving our services and facilities to meet the expectations of our guests. We're looking forward to serving you better next time. Best regards, Management of Champlung Mas Legian

    Dear our valuable guest, Warmest greeting from Champlung Mas Legian. Thank you so much for taking the time to review your stay at our property in Champlung Mas Legian. We're delighted you had a great stay with us. We appreciate your f… Show more

    Champlung Mas Hotel Legian
    26 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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