They do need to up date their pillows

Stayed in August 2025

Not very good value for money. I found out I paid alot more than other guests. Needs renovations as looking tired and grout in bathroom very dirty.

Great location Friendly staff Breakfast Pools Comfortable beds

Stayed in August 2025

Door locks were very noisy, especially nightime. We're woken up twice with noice from people staying across garden from us being loud. Guy in the room next door was obviously drunk and very loud, telling and slamming doors. Had to call the reception twice at 2 00am Very disappointing as we thought it was a quiter option to stay..

Position, staff helpful and friendly, good sized rooms.

Stayed in August 2025

Excellent staff, great food at restaurant.

Stayed in August 2025

Bedding - mattress needs to be upgraded Pillows - could not sleep on these ended up buying pillows (externally) for my stay Breakfast - bread options were very poor - only white or brown bread no other options

Location - Proximity to beach and shopping was good Room - not up to standard / bedding was in need of updating

Stayed in August 2025

Location

Not to many children and staff were awesome

Stayed in July 2025

Wifi really bad Old bathrooms The toilet leaked Poorly soundproofed room

Location Breakfast Free drinkable water Little shop inside the hotel

Stayed in August 2025

To much noise from pool and bar area late

Location and staff

Stayed in August 2025

Pillows...the pillows were terrible. Other guests were inconsiderate and loud through the night, suggest signs to remind them to be respectful of other guests as well.

Central location, Room Service was excellent, Staff were welcoming, cheerful and helpful. The Spa massages and treatments were of high standard and professional, the Restaurant featured different themes for buffet almost every night as well as the al a carte menu and room service. The Breakfast buffet was well worth it and convenient. 2 pools, one on the roof and a larger one on ground level for swimming. Security good.

Stayed in August 2025

Partying people running through the building at all hours and security/staff didnt stop it.. very dark room in garden view

Location

Stayed in August 2025

The serious main problem is internet! From Level 2 upwards, and all of Garden View units , internet is almost non existent, and in today’s lifestyle , this not acceptable.

Excellent trained staff, friendly, helpful, esp. front counter staff.

Stayed in August 2025

Hard beds & no hairdryers

Location & staff

Stayed in August 2025

Nothing to tell

The staff were amazing . The whole place was very clean . Restaurant food yummy !

Stayed in August 2025

Shower head could of been better

Love the location as it is close to everything I need

Stayed in July 2025

Breakfast had alit of choices Chefs were happy with making what ever type eggs

Stayed in August 2025

Wifi sometimes not good connection drains in bathroom smelly

Big room comfy lots of Aussies to talk to great position

Stayed in August 2025

The room was very smelly. Hubby flushed drain and put some deodorizer down which made it better. Would not choose pool access room - felt very exposed with everybody walking past all day (I mistakenly thought the access room were exclusive. If we stayed again would choose ground floor but up the back garden area.

Location

Stayed in July 2025

Dirty ashtrays left around pool area.

Rooms were big, staff friendly

Stayed in July 2025

The hotel is a bit older than some and younger than others. We were very happy with the place as we knew what to expect in Asia so if you're thinking otherwise don't complain because it is priced accordingly.

Location was excellent and roof top pool area superb. 2 for 1 cocktail happy hour is also well worth it, 80k for 2 at the time and beer buckets 110k more than half price of Padma strip

Stayed in August 2025

Mouldy air conditioning unit made the room smell. But we were promptly moved after letting the staff know

Location

Stayed in August 2025

Breakfast is not the best.

We love the location of Champlung Mas. The pools are great. We are not ones to spend alot of time at our resort, so just expect our rooms to be clean & comfortable

Stayed in August 2025

Room not well soundproofed

Very affordable Great massage at the rooftop spa Cheap bar and food

Stayed in August 2025

annoying noise from a generator or something we where in rooms down the back and the lock on my door was very dodgy spent the whole 9 nights with unlocked door at night was annoying trying to lock when I went out

very clean lovely staff

Stayed in July 2025

The balcony is dangerous for young children very big gaps in the railing and also steps to climb up. Do not stay in anything other than ground floor if you have children

good room good balcony air con good too. Pool is nice and big and deep

Stayed in July 2025