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Reviews of Cersen Resort Lombok 2 stars

Jalan Mawun Prabu, Pujut, Lombok Tengah, 83573 Kuta Lombok, Indonesia

#59 of 92 hotels in Kuta Lombok

Guests' Choice

Review score

Based on 47 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.8

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Showing 1 – 25

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    we like this place, all the staff are friendly and helpful

    Stayed in September 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is spacious, the area is cleaned every morning, and we felt comfortable staying in this hotel, away from the crowds. A bat cave is included in the room facilities. The staff are very kind and friendly.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    In the morning there was the sound of construction machinery in front of the restaurant, but everything was fine.

    We like this place because it is quiet, away from the crowds. 3km from kuta. Friendly and very helpful staff, Thank you to all of you

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I Love You Lombok I Love you Cersen Resort Lombok

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Luar biasa
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    it's just that the building needs to be renovated, but that's all okay everything is working fine

    really enjoyed the holiday rooms are cleaned every morning Parking is free, in addition this stay has a cave and a swimming pool including room facilities. See you, we will be back next year

    Stayed in August 2025

  • Reviewed: 25 June 2025

    10
    Istimewa
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    unfortunately we can't extend our stay at this place, because it has been booked by someone else, we will come back again the next day the price is according to our expectations, because our goal is to come for comfort. thank you to all the staff for welcoming us🙏 well. Welcome directly and with special music CERSEN RESORT and bat cave I Love you CERSEN RESORT I Love You Lombok

    Stayed in June 2025

  • Reviewed: 21 June 2025

    10
    Istimewa
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    we love everything, thank you to all the staff for helping us a lot and making us feel comfortable like family

    we love this place Beautiful grounds, amazing bat cave, clean swimming pool new parking area created On that day we met the football players who were visiting CERSEN RESORT LOMBOK, and had the chance to take photos of them with the staff. we recommend Cersen Resort Lombok for your holiday

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    Very comfortable
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    we like everything because it is far from the crowd, quiet, very suitable for a vacation. Bats and swimming pools include facilities

    the room was clean, and the area was cleaned every morning, the staff were friendly and helpful

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Very satisfied
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We loved everything, including the service.

    Extraordinary So far this is the first time we have been on holiday and found an extraordinary place, with a safe and peaceful atmosphere. Bat cave and swimming pool are among the facilities for guests staying overnight.

    Stayed in June 2025

  • Reviewed: 30 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I am super happy with my stay. It is not too expensive but the service is so good. Room geta cleaned everyday and fresh towels given. The staff is super friendly. So far I stayed in 3 places in kuta, others more exoensive and this is my favorite one. Highly recommend.

    Stayed in March 2025

  • Reviewed: 2 February 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very friendly and helpful.

    Stayed in January 2025

  • Reviewed: 26 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Needs more cleaning in the bathroom area.

    Location is quiet and staff was very helpful, especially with our ridiculous amount of heavy luggage!!! Everyone was friendly and tried to help as much as possible. Room was ok with outside bathroom. Bathroom is outdated, but works for the 2 star hotel. We ended up leaving something behind after checking out- they have contacted us via WA to let us know.

    Stayed in December 2024

  • Reviewed: 25 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Loved it there! The location is great and it’s perfect to escape the crowds in kuta. You can rent a scooter from the guys. Everyone was very friendly

    Stayed in October 2024

  • Reviewed: 10 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small brakefast portions

    Really nice bed. Nice staff. Good breakfast. Hot water.

    Stayed in November 2024

  • Reviewed: 22 September 2024

    10
    Thank you. Terima kasih 🫶🏼 For this lovely stay. I stayed 5 nights instead of 2.
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    -

    The team, the bungalow, the restaurant. I absolutely enjoyed staying here. Everyone is so kind and helpful and made me feel so welcome. Great breakfast, everything is clean.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location - must visit. Beds were so comfy, hut was clean and spacious with a cute decking area, staff were very welcoming and helful, bat cave was very a very exciting bonus! Thank you for welcoming us!

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Nice place outside of town
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Evidence of bats and geckos

    Good location outside of Kuta, you'll need a motorcycle.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much noise isolation between each hut, and one evening we could hear some machinery works behind our hut.

    Location was close to Kuta but quiet and out of the town a little. You would need a scooter to get around so bare that in mind. The beds were comfortable and the huts were really aesthetic. Staff were friendly and we enjoyed our stay.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    In the sun and as a family
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    A beautiful house with a terrace in the sun a staff who will help you as if you were family. Not too noisy near the centre 5min by scooter

    Stayed in July 2024

  • Reviewed: 4 July 2024

    10
    Pleasant stay, enjoying the garden and the kind staff !
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This resort is in a peaceful and quiet place, and the personal is very kind. We spent a really great stay here, we also like the menu for dinner. Rooms are clean, the bathroom is great (good water pressure in the shower and clean) and the garden is beautiful The bat cave in the resort is incredible to see, and not disturbing at all (no noise and no smell) Few bugs going around in the garden but less than usually in Indonesia So we can only recommend it aha !

    Stayed in July 2024

  • Reviewed: 21 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a great stay at the bat cave, the staff provided awesome service, such us helping us out with our own scooters and informing us about the best spots in the area. Would definitely come back, the rooms and bathrooms are nice and comfortable, air condition is the best ive had travelling, a massive pool and quality wifi. Great stay

    Stayed in June 2024

  • Reviewed: 22 April 2024

    9.0
    Amazing hotel, brautiful gardens, huge bat caves and millions of bats
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Water pressure really low. Pool was practicly unusable unless u are happy swimming in bat wee and poo. I wasnt. Geckos live in the roof so u find small droppings on the bed some days. You have to be cool with nature and accepting of this. I asked for an extra sheet on top of the bedding to catch the poop. The are smells quite strongly of bat poo and wee as there are so many of them it emits from the caves. So if u are sensitive to smell or not ok with nature its not your place. I didnt mind, it was worth it for the experience for me. Its 10 min scooter ride from the main town so if u like a drink in the evening better not to drink and drive. Not all staff speak english so can get glitchy but not a massive problem as they tried their hardest to privide great service.

    Gorgeous cabins in nature for nature lovers. You get to see the millions of bats leaving the caves everyday around 6ish and then if u are up for sunrise again coming home. Its one of the most amazing things ive seen. There are also monkeys that come and visit the garden at sunrise and just before sunset. Loads of bird life too. Welcome drink. Gorgeous bedding, a proper duvet, comfy bed and pillows. Air con works perfectly. There is a bath in the suites if are craving a bath but the pressure is low so it takes a long long time to fill but because its hot weather the water stays hot. The view from the cabins is awesome. Its near the sunset viewing area. Loved it here, extended my stay. Its on the way to some awesome beaches, inc surf beaches. Breakfast good. Eggs in whatever way u want, fruit smoothie and lombok coffee or nescafe. No espresso.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Value for money don’t expect brilliant service
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately we found it rather disorganised. The manager informed us breakfast was between 8-11 which was great cause we needed to leave early. The chef didn’t arrive until 8,45 but this was only after we had been sitting there for that long and they had to call him. They didn’t have any eggs or bananas or butter either! Just a little more organisation would be good as we did tell them we would like it at 8. Despite all this it was very good value for money. This place would be amazing with sun beds round the pool too

    Set in beautiful grounds amazing pool and the bar caves are interesting especially at dusk.

    Stayed in March 2024

  • Reviewed: 22 January 2024

    10
    Outstanding resort
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really nothing bad to say everything was very pleasant

    Outstanding resort! The staff was very welcoming and this was the best place we have stayed in Lombok. We give it a 10 out of 10

    Stayed in January 2024

Showing 1 – 25

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