The restaurant lacks any kind of ambiance. The food was not great, the local cuisine was fine but the pizza was really bad. Also the rooms were the bare minimum and the bathroom needed some proper fixing up.

The location is great. We wanted to hike up mount Bromo ourselves and this place is right next to it. The shower was warm! (Which was unexpected)

Stayed in June 2025

Ok place, if you want to stop over for Bromo experience. Very friendly people

Stayed in October 2024

Very poor food offering

Stayed in June 2024

The toilet flush did not work sometimes. There is no hot water on the second night, so I showered using cold water.

The location is good, got views of the volcanos. We were given a triple room so is quite big for us. Breakfast is quite ok too.

Stayed in September 2023

the shower hot water sometimes have and sometimes not have.

good location. very near BROMO

Stayed in April 2023

Hotel had no information about the jeep trips to the Bromo crater or could not explain about any other trips excursions that could be made . Map of the area would have helped and sheet on the Jeep tour. Level of english very low

Stayed in September 2022

The facilities and cleanliness

The location

Stayed in June 2022

Nothing I didn't like. Rooms are basic and quite tired.

Fantastic location. Hot showers. All staff were pleasant and super helpful arranging trips and transports.

Stayed in September 2024

old, dirty, terrible food, poor service, super noisy

absolutely dreadful, needs to be knocked down and rebuild. had booked for 2 nights but left as quickly as possible after 1st night

Stayed in July 2024

Smelly rooms especially the toilets and no water pressure. Cold room, too expensive for the price and not hotel but homestay. Everything needs to be refurbished.

The location was the best but the rooms were smelly and old. The hotel needs to be refurnished and refurbished.

Stayed in June 2024

Unfriendly staff. Bed linen was seemingly unchanged from previous occupants. Was changed on request. No hot water in shower. Lukewarm only. Not enough pressure to shower. Toilet leaking on bathroom floor

Location

Stayed in June 2024

The condition of the room…

Location

Stayed in March 2024

We booked 2 rooms. The water heater doesn't seem to function so water is super cold. No heater at all. Not for the fussy cos toilet looks disgusting and floor not clean.

The only thing is the view. We can see Bromo just a few steps outside the hotel

Stayed in February 2024

The restaurant service time is limited.

This is our second night here to experience more Bromo, this is the right hotel to choose .

Stayed in June 2023

need more staff to serve the luggage’s.

good location with a good restaurant, the ox soup is delicious, the breakfast is good with fruit offered.

Stayed in June 2023

The bed sheets had stains ( maybe blood ?). The room very cold at night, no heater. The bathroom very basic, have warm water ( not warm enough, I didn't take shower ).

Location near Bromo Mountain.

Stayed in May 2023

-

location and view. i love it

Stayed in March 2023

The room was among the worst I have ever been in. Smells not only of mold but also of lacquer. Mold on the window blinds. Small, few spots to place your belongings. Dirt everywhere. The bathroom smelled even worse and was equally dirty. The outside area is full of litter. Staff seems not to care at all. We left early since this was hardly bearable. This whole place just seems so depressing and weird. I seriously do not understand where the huge amounts of money from tourism go, but definitely not into the hotel nor the town itself. Mount Bromo itself off course is impressive but next time I'd rather stay in Probolinggo and do a day trip for less money.

Location near to Bromo. Warm water in shower.

Stayed in February 2023

Though the facilities were of good condition within your room, certain locations of the hotel were dusty (probably due to the constant ash from the mountain). Following which, some small insects and spiders would hide in those locations (Ultimately its super near to the mountain so unavoidable)

Good selection of breakfast buffet with a change in the type of rice and noodles for every day that we stayed there. The facilities were of good condition and sufficient for our use during the stay at Bromo. Location was superb and the view of Mount Bromo from the hotel was awesome! 10/10 would stay at Bromo Permai 1 again!

Stayed in December 2022

The gas-fired water heater in the bathroom is a 'novelty' for me.

The location is just perfect, with the most spectacular view of Bromo. I loved the no-fuss feel of the hotel.

Stayed in October 2022

There were stains on the blanket, the hot water was too hot and no way to bring it down, the room is still generally cold although I guess it's warm in bed.

The close proximity to Bromo caldera, the beautiful view, the hot water in the shower, the nice staff and great restaurant, overall a good hotel in the vicinity.

Stayed in September 2022

Way too expensive for what you get. Our room wasn't clean at all, so we told the staff to clean again. To no avail, in the end we had to clean ourselves. The shower was clogged so it was flooded each time we showered. Breakfast was below average.

The location is great, right on the edge of the caldera. The room would have been nice, had it been clean.

Stayed in September 2022

The ATM nearby was broken so the nearest ATM was 30min away with motorbike We did not have a wardrobe to put our clothes in. We also could not hang up our wet clothes from the rain. So we had to hang it up on the curtain holder. The TVs resolution was also really poor. The breakfast could have had more variety. No Heater. It can get really cold in the room

The staff helped us with buying our shuttle tickets when we had trouble with our credit card. We paid them upfront but we did not expect that they would say yes. The room service delivered us our dinner even though it was raining like crazy. The shower had constant warm water and was nice. Great location for hiking

Stayed in March 2023

There are no comments available for this review

Stayed in March 2025