Reviews of Bintang House

Easy access ro Batur Volcano and Batur lake. Nice picturesque design. The staff was very nice and helpful 👍 the bed has a mosquito net.

The bathroom is extremely damp, so much that there were lots of snails walking all over the walls and eating the toilet paper. The room is not fully closed allowing for a wind to flow which can make the room quite cold at night. There is no hair dryer so washing your hair at night with the cold is not a good idea.

It’s really good place to hike Batur. Wayan was very kind. She rode me to the restaurant for take-out dinner, and introduced us Nokia for hiking, and it was great. You can see stars very clearly in the hotel, which is unforgettable.

It was difficult to get Gojek or Grab to leave there, so that we used local taxi which is way expansive than Gojek.

Excellent hospitality. Owner Wayan and her daughter Bulan and his Son tried best to give maximum service to us. We are impressed. Mount Batur Sunrise and Black Lava destination are nearby. Also she arranged for us to pick up and drop in lunch time and dinner time. She and her family have carried our luggage. Excellent hospitality

Only for us being seniors and knee problems difficult to go up and coming down. Otherwise it is really good 👍

The lady who worked there helped us get around as she gave us a deal with trekking. Also helped take our laundry

Found out on last day that under the bed wasn’t clean, full of spiders and webs. For someone that has a phobia, wasn’t ok with that

Wonderful location very close to Mount Batur. The owner is a very kind and helpful lady who waited for us till late in the night as we were driving from Padma beach. She offered us jackets for the morning trek and can also essentially book you a jeep if you have not already done so.

Nothing to report

It felt like luxury at a budget price in a beautiful setting, gorgeous gardens, walking to Mt Batur and quiet, rural. Enjoy the views, great hot showers, good breakfasts, comfortable beds and friendly owners and staff. It’s also easy to get to town and Wien, the owner, is happy to help, introducing one great restaurant 15 minutes walk away. Recommended.

Nothing.

We booked a hotel for 2 days (2 nights). The night was really a nightmare. Slugs came out of the toilet and shower in the evening. There were a lot of them - several hundred on the walls, toilet lid, sink, floor. Well. A rat came to visit us at night. It started throwing things off the closet. We managed to drive it out with a towel. In the morning we went hiking in the mountains. After the hike, my wife and children refused to return to the rooms. During the day, countless flies gathered. There were millions of them. I told the staff about the hotel's problems. They replied that they knew about them. They said that they couldn't refund the money because the booking was made through Booking. I asked them to compensate for the price of that 1 day by taking me to another hotel for free. The price would be half the price of 1 day. They refused.

We booked a hotel for 2 days (2 nights). The night was really a nightmare. Slugs came out of the toilet and shower in the evening. There were a lot of them - several hundred on the walls, toilet lid, sink, floor. Well. A rat came to visit us at night. It started throwing things off the closet. We managed to drive it out with a towel. In the morning we went hiking in the mountains. After the hike, my wife and children refused to return to the rooms. During the day, countless flies gathered. There were millions of them. I told the staff about the hotel's problems. They replied that they knew about them. They said that they couldn't refund the money because the booking was made through Booking. I asked them to compensate for the price of that 1 day by taking me to another hotel for free. The price would be half the price of 1 day. They refused.

Very helpful staff. Thank you ! Bedroom was great.

Bathroom can be improve. Saw many snails come in the room during taking shower.

Location, cute bungalows, comfortable for the price, and yummy banana pancake for breakfast 😋

The bathroom could use some renovation, all the taps were leaking so it's very damp in there

Amazing and clean property

Nothing really

I wanted to hike up to Mount Batur, which is why I chose to stay at Bintang house. It is perfectly located with great views of the lake and the mountains, woods all around. My host Seruni, was amazing! She helped me with organising the hike. I got an amazing guide and because of where I was located, I was able to do the long hike and walk not just to the top to see the sunrise, but the guide also took us around the crater and the other side. Serene is amazing, very kind and helpful. When I had to leave, I could not find a grab and she helped to organise a drop off for me. Absolute trooper, with a heart of gold! (She even gave me a recommendation for a tattoo place in Ubud and they were awesome :P) Thank you so much Seruni!! Suk Sema! :)

Staff were great and the place is just so beautiful. You are great location for sunrise mt batur hike.

The hospitality and welcoming ambience.

We had a very nice stay at Hintang House.

Great location right by Mount Batur. We had a sunrise trek arranged directly from the hotel, which was really convenient. The private bungalow was beautiful, offering peace and comfort. The owner is incredibly kind and will arrange transportation anywhere without any charge. I also want to highlight the young staff member—he was very helpful, and I absolutely loved his breakfasts!

The only thing I would have appreciated is more cleaning. Even though we stayed only two nights, there are a lot of insects in this area, and after just one night, their dead bodies were everywhere. And the flies? There are really a lot of them (sitting outside is nearly impossible), but that’s not the fault of the accommodation—it's just the general situation in Kintamani.

staff were lovely and location was good.

lots of steps up to the cabins.

This is a great place. The staff were so helpful, the location is perfect for starting the trek (100m from the house). We were a group of 8 people (2 families) and we had all four houses to ourselves. It was really peaceful. Wayan was a perfect host and always available to help us organise the trek, drive us to dinner. Breakfast after the trek was super yummy - banana pancakes and fresh pineapple juice. I could go on but you understand, this place is amazing and we highly recommend.

TH

The location was awesome considering this is basically a mountain wilderness area with some areas of tourist accommodation & a semi agriculture volcanic wilderness area The location was peaceful & nicely landscaped The staff & host was awesome friendly & helpful Much Thanks

The staff were so friendly and constantly went out of their way to pick us up and drop us off wherever needed. They made it really easy to get around and book anything we needed.

Through no fault of the staff or accommodation unfortunately we were in the area at a time where the flies were a big problem.

The hosts are very helpful, helping us arrange all of our taxis to restaurants, supermarkets and the sunrise hiking tour.

The shower and bathroom is open air. It’s very nice and tranquil but doesn’t stop mosquitoes. They do provide a new for the bed though