Reviews of Bedrock Hotel Kuta 4 stars
Jalan Wana Segara No. 21, 80361 Kuta, Indonesia

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIt’s perfect, so close to the airport, close to a beautiful beach, the food was good the staff are lovely and accommodating
They didn’t serve cocktails 😂
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewA comfortable and secure hotel in a great location within easy access to many restaurants, the beach and the airport. Excellent value for money.
The shower was clean but the tiles needed a good scrub to remove the build up in the corners.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything staff are super happy and polite too
The only thing I don’t like is the wifi is really slow
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReception h24 camera ampia e comoda
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBathrooms were smelly blankets pillows were old and I my first room was lizard but thanks god they changed my room.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewIt was close to the airport for a quick one night stay before we headed to Gili T
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast, big rooms with everything we needed. Close to restaurants, shopping, beach, water park and airport, but not noisy as you would expect from the location.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation was good and staff pleasant and helpful
I stayed for one week and they gave me a terrible room where one side of the bed is right next to a column! Normally with long stays, hotels provide good rooms but they provided a bad choice and I asked them to move to a better room but it wasn’t that much better. Their swimming pool is one of the worst I have ever seen, it looks like a fish pond! Their gym was very poorly equipped with only 10kg dumbbells.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe bed was comfortable, shower was excellent. The air conditioning was nice and cold.
There was not fridge, There was no chair to sit or table to work on.
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe price was good, location was good. Staff exceptional. Room a good size.
The smell. The noise in corridor at 5am from staff workers on their phones. Rooms very dark, Shower slimy on the floor. Air con leaking everywhere Breakfast was not good.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewVery nice location and good reception
NA
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewCool lobby.
Actual rooms could use a bit of work, some of the details were a bit rundown. WiFi was inexcusably bad.
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewWas close to airport
No hot water in the morning for the shower
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewVery good Breakfast
Reception service need to improve welcome the guest Give equal service to other even there local (my wife is Balinese) Good breakfast,room cleaning, location