Reviews of Batur Sunrise Guesthouse

Perfect location. Trek starting straight from there to climb Mt Batur

Staff was very helpful and friendly. Hot spa great bonus.

We had a room next to a water pump, it was very noisy, we heard clicking every single time someone used water.

This is hard for me. I have never said this before: I cant really say how my stay was, as I turned around and walked out. Let me be very clear, the owner ( who I spoke on the phone with) seemed accommodating and apologetic for the confusion on my arrival. Like nobody knew I was coming. Some unknown woman immediately approached me asking for passport & payment. (It was prepaid through booking.com) the property seemed sort of nice. But I tell you, I don’t know when those pictures were taken for booking.com. But the bungalow I was shown to looked absolutely nothing like them. Maybe 15 years ago. I have stayed in hostels and all sorts of stars hotels. So for me to walk out and forfeit the entire cost - immediate book something else- says everything. Note to booking.com - mandatory update of pictures every couple of years.

Pretty much everything.

The rooms, garden, breakfast and pool were lovely. The staff were absolutely amazing.. highly recommend staying at the property.

The check in was quick with a friendly staff. The bed was comfortable, the pool was great and the breakfast good. It's a quit place although you're in the middle of Seminyak. There are nice places around for food, coffee and some nice shops

The room smelled a bit wet

Great location to hike Mt Batur. Lovely,friendly helpful staff. Made sure the hot spring pool was super fresh for us to relax in (thank you Kadek). Nice restaurant directly in front of guesthouse with stunning view of the lake.

breakfast was inadequate. The hotel was shabby, black mould in bathroom ceiling, the plumbing leaked in the bathroom, hotel informed us that they did not provide clean towels or room cleaning even for a 3 night stay. advertised but no on site restaurant - potholes and rocky path with no lighting to go to the main street, where minimal food was available and not tasty food. In all felt like a hotel and a town that was depressed and uncared for

Localisation and people

Room is badly maintain, bathroom door broken, humidity in the wall.

Great location Small hot water pool on site Nice staff on site and it’s recommendations for meals and hot baths Support of the manager (not on site) via booking chat to organise our arrival and once on site (except trek organisation - refer to “points to improve” part)

Bathrooms “from an other age” that may need to be refreshed Flies everywhere during the day (not linked to the guesthouse itself) , what is really annoying Unfair price suggested by the manager (not on site) to organise mont Batur trek. Explanations that this price is “the same for all” is absolutely false as we have found far less expensive by ourselves directly in the village, with the same services…

Very quiet location. Beautiful gardens ver relaxing. Staff very friendly and accommodating.

There was no fridge to keep drinks cold

Everything was great. We stayed here for the Batur trail run, and it was a perfect distance away from the start. Comfortable, clean, and ideal for our stay.

There was nothing we didn't like!

Great location for the Batur hike! Hosts are super friendly. Relaxing natural hot spring on site

AC units take the edge off but don't get super cold (if you like it cold).

It was close to the trailhead for the Mt Batur hike which is why we went to Kintamani. Walking distance to a few restaurants. Small dipping pool fed by natural hot springs was pleasant in the evening. Hot water shower. Tasty noodles for breakfast. Bed sheets were clean. For the remote area, it was not a bad place to stay; I may stay again, but I also would search to see if there were other options.

It would have been nice if they provided drinking water for the rooms. Rooms could have been cleaner and updated. We organized the sunrise hike through them and were told we'd have 2 guides for our group of 6, but only had 1.

This guest place was a quiet retreat even though it was so close to the main road into Uluwatu. The pool was excellent on the hot days with pool towels provided and we were pleased to be able to prepare food etc in the small outdoors kitchenette provided. Good fridge there too. Near to many food outlets.

Facecloths, would be good to have.

It was a convenient location to commence Mt Batur trekking. Handy having a family room available which is rare in Bali. Room comfortable but the bed was rock hard, definitely need new mattresses. There is a small pool on site that has the hot spring water which was enjoyable. Host gave us a good price for the mt batur hike and supplied walking sticks & head torches which was appreciated.

Took over an hour every morning for breakfast. One of the hosts’ English wasn’t great, so when we tried to organise a customised trip it was very hard. We ended up finding locals on the street and organising a few activities through them instead. The safe didn’t have power or batteries so we couldn’t use it.

We stayed here two nights as a base point to hike Mount Batur. The staff was very kind and managed for us a tour guide for the hike. Large and beautiful garden with hot spring pool which was a nice experience to try!

Breakfast was yummy. The garden was beautiful with avocado trees. Perfect accommodation for accessing the Mount Batur sunrise trek.

The rooms, walls, bathroom were dirty. Not having mosquito nets makes it difficult to let some fresh air into the room. And as there was no fan or AC, it was either boiling hot or full of mosquitos. We were told that sunrise trek can be booked significantly cheaper with them. It was actually more expensive than coming from Ubud, getting the drive, visiting coffee plantation. We pre-ordered the breakfast the night before for last morning, so that we can leave early. It wasn't ready in time, had to follow up.

Located at the foot of Mount Batur that enables you to trek directly up to the volcano to see the amazing sunrise. The property also has a beautiful garden and a direct view of Lake Batur from the back balcony. They also have a small hot spring pool that you can access at your convenience. The staff is very friendly and reachable at anytime. The room itself minus the bathroom is fine.

The bathroom could use a major overhaul. The toilet seat and cover is broken. Also, the toilet has no room in front of it to put your feet making it unsafe to use and stand. As a matter of fact, the entire bathroom is dirty everywhere including the floor, and it smells like a urine pit. You have to close the bathroom door to keep the smell in place. No shampoo and soap were provided although nicely rolled up towels were present. The room only has a fan with no a/c unit. There were lots of flies and mosquitoes that it was difficult to keep them from getting into the room.

Location for trekking was great

The excursion was a bit expensive as you only get a guide to go with you

The guest house used fresh fruit and vegs that they grew themselves. The property grounds had lots of trees for shade. Excellent atmosphere. Clean and big rooms. The staff was friendly and helpful.