Jl. Padma2 P.O.Box 1003, Bali, 80361 Legian, Indonesia
#17 of 101 hotels in Legian
Guests' ChoiceBased on 804 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.7
Staff
9.3
Value for money
7.8
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 8, 2024
Georgie
AustraliaI repeat checked that a superior room could sleep 3 60 year old female friends prior to leaving home. I tried this via booking.com and directly with the hotel no even rang the hotel to check our room / sleeping bed configuration would be suitable. Upon arrival we were put in a room with a child made up 3 rd bed. The manager was helpful and eventually we had a room to check into, but it took approx 2 extra hours to get sorted. The hotel has been misleadingly advertised to suit 3 separate adults in one room. It is far too small. Plus we were charged a full extra person rate not an additional smaller fee for third person. Surely for rate we should have got a bigger room not an extra small bed. This I tried to do in advance, we would have paid more for a bigger room at time of booking if we had not been assured this superior room would be suitable. Food was average.
Excellent location. Lovely staff. Very clean.
Stayed in June 2024
Reviewed: June 3, 2024
Graham
AustraliaThe fact that my grandson and wife got foot and mouth disease from swimming in the pool was not very good.
The breakfast was packed every day and you had to wait for a table or got and get breakfast elsewhere.
Stayed in May 2024
Reviewed: June 2, 2024
Lauren
AustraliaIn room: No hair-dryer or mugs / cups / milk for tea and coffee.
Resort and food was great.
Stayed in June 2024
Reviewed: June 1, 2024
Thomas
AustraliaNo balcony in family room to dry swimming gear
Beautiful gardens and lovely staff
Stayed in May 2024
Reviewed: May 31, 2024
Hamish
New ZealandSome parts of buildings were looking a little worn out. But wouldn't stop us coming back.
Loved the close location to beach. Staff were standout. So friendly and helpful.
Stayed in May 2024
Reviewed: May 31, 2024
Bukhari
Saudi ArabiaBugs inside the room
Stayed in May 2024
Reviewed: May 24, 2024
Holly
AustraliaThe bed and pillows were old and uncomfortable
Stayed in May 2024
Reviewed: May 23, 2024
Cameron
AustraliaThe pool for the kids
Loved it
Stayed in April 2024
Reviewed: May 20, 2024
Raymond
AustraliaNot enough day beds
Close to restaurants and bars
Stayed in April 2024
Reviewed: May 19, 2024
Julianne
AustraliaWe pre-booked cabanas but they were in the sun. Would be better if the cabanas were in the shade. Didn't like that you couldn't order food by the pool until 12 noon.
Pool was really nice, breakfast was great. Our room was very basic but nice enough. We thought it was quite expensive for what it was.
Stayed in May 2024
Reviewed: May 18, 2024
Colin
AustraliaWiFi kept dropping out even in the lobby. Not a large room for the money
Close to the beach and restraunts
Stayed in May 2024
Reviewed: May 16, 2024
Rhiannan
AustraliaThe child friendly facilities
Stayed in May 2024
Reviewed: May 14, 2024
Renae
AustraliaThe beds were too soft, and rooms were expensive for what they are
The grounds were beautiful, good location, friendly staff
Stayed in May 2024
Reviewed: May 12, 2024
Raymond
AustraliaWe stayed in the rooms at the back they were comfortable. But the overall noise when people walked up and down the steps and the smoking area was very noisy they were right under our bed in the smoking area which woke up two three four in the morning every morning broken sleeps we did go to the front desk to complain and they said there's nothing we can do about it. I know it's a family hotel but the kids running up and down and ladies with high heels the hallways was very noisy I would not recommend staying by the stairwell.
Overall the facilities and the location was brilliant
Stayed in May 2024
Reviewed: May 9, 2024
Alison
AustraliaBeds not the best swipe card didn’t work that well
Breakfast delicious
Stayed in May 2024
Reviewed: May 9, 2024
Kim
New ZealandNot enough shaded pool loungers Our room had an unusual smell that we did not like had to leave the door open to the balcony to try and air it out
Breakfast options were very good, staff friendly Pool a good size Our room was a good size and we had a great view from our balcony Gardens were lovely
Stayed in May 2024
Reviewed: May 7, 2024
Beltowski
AustraliaLack of deck chairs everywhere, we rarely got one in 4 days. No real happy hour, have to buy 3 to get 1 free! Expensive front restaurant and they allowed one person to sit in the booth for sunset for hours when it could have seated our group.
Grassed area, breakfast, gardens, close to shops & restaurants and directly opposite beach. Loved outdoor shower in room, lovely service from room attendant.
Stayed in April 2024
Reviewed: May 6, 2024
Jose
United Arab EmiratesI’d mix up the breakfast choices a bit more. And the pool bar was constantly playing the same YouTube playlist of 10 songs for 12 hours
Location
Stayed in May 2024
Reviewed: May 6, 2024
Kathryn
AustraliaThe beds were really uncomfortable and the buffet breakfast wasn’t that good
Great location, pool and slide were great for kids. Good kids club with games and a Nintendo switch. I had the best massage at the resorts spa
Stayed in May 2024
Reviewed: May 5, 2024
Lynne
Australialiked everything and would recommend to family and friends
cleanliness of the whole resort and rooms. pool area was beautiful gardens were exceptionally manicured staff were attentive and welcoming even though they were very busy particularly during breakfast
Stayed in May 2024
Reviewed: May 1, 2024
Michael
AustraliaHad to put a sum of credit ie 5000000 rup for food etc with the unused monies taking upto 14 days for refund
Stayed in April 2024
Reviewed: May 1, 2024
Lisa
AustraliaIt was more run down than in the photos and bit more pricey
The location
Stayed in April 2024
Reviewed: April 22, 2024
Gunda
AustraliaAlthough water was supplied every day, we had to pay for the bigger bottle....... Not the end of the world, but hard to understand. Maybe not so suitable for us as there were mainly families with children and younger clientele.
Wonderful staff, very helpful, fixed our shower immediately, great breakfast, peaceful courtyard to sit and read. Great to be able to use the Club Lounge, the staff was very friendly and looks after us. Close to the airport, which nowadays is important as it can take long due to severe traffic.
Stayed in April 2024
Reviewed: April 20, 2024
Luke
AustraliaBit over rated for the price
Great pool
Stayed in March 2024
Hojsova Stráž, Czech Republic
Asos, Greece
Sauraha, Nepal
Vir, Croatia
Savannah, USA
Seoul, South Korea
Bali, Greece
Novi Ligure, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content