Reviews of Balcony Ocean View Villas 3 stars

View is amazing

Room not that clean and there is no hot water in the showers. You need a bike to get in and out of property it’s a bit secluded down a rocky dirt road

The View is amazing. I loved our view from our balcony and the bathroom is so beautiful. The bed was comfortable and the airconditioner worked fantastically. This property has a lot of potential to be honest. It just needs a bit of a revamp and care and tending to. It feels like it hasn't been properly looked after over the years, so it's a lot more run-down than the photos suggest. I think it's super overpriced to be honest (1 million rupiah per night isn't cheap) - although I find Kuta Lombok accommodation in general very overpriced. The view made up for a lot of this though - I love seeing the ocean and there were colourful flowers planted in the garden which was really beautiful.

I recently stayed here for 100 AUD per night and, unfortunately, the service and facilities fell well short of expectations given the price point: From the moment I arrived, the staff seemed ill-prepared. I don't think they fully knew what was going on to be honest. They asked if I had paid or not when I checked in and I said no and then we both just stood there awkwardly. I was ready to pay, but they seemed unsure of the rate and asked to see my booking. They only accept cash. My room didn’t receive cleaning at all during the stay. Inside the bathroom, I found a discarded Bintang bottle cap on the floor. The shower produced only cold water and had visible green algae. There also appeared to be black mould growing in a corner of the ceiling. There was a dusty basket in the bathroom with two toothbrushes but it was so dusty and dirty. Given the price, I think it's reasonable to expect a more professional level of service and better-maintained facilities. In saying that - the sense that I got is that this place was in its prime many years ago, and over the years its become super run down, hasn't been maintained, and the team appeared a bit blasé, disengaged and inattentive to what was happening.

The view was nice then room was ok

They didn’t maintain the cleanliness of the place , dog poop everywhere, toilets were dirty.

Great location nice view

Road to prosperity needs repair also be nice to have hot water

View...room size

AC leaks../bocor..offroad

Everything.

Location

Sadly the staff have not been well trained, they are lovely people but have no idea how to run an accommodation property. There was no cleaning done in and around the rooms for the six nights that we were there, if we could have found a broom we would have swept the sand off the covered patios in the front of the rooms ourselves. This property could be stunning if it was properly managed. We have stayed at this property about 5 times over the last 10 years or so. It is at a low ebb now and needs some attention to bring the hospitality standards up. We don’t blame the onsite staff members it seems to be a training and supervision problem.

All the staff are super friendly

The open bathroom its something I really do not appreciate. There was monkeys jumping on the roof, which is scary.

Swimming pool, the view was wonderful looking at the sea

Access road is a dirt road. It's unpaved and very rocky. Our taxi had a very hard time driving up there. From booking.com, we couldn't tell that access road is very bad.

Run down, sewage issues, pool was nice

Shared bathroom. When I booked I was told it was a private bathroom. No tea or coffee or consumables in the room.

Nothing like the pictures, moved to another hotel

Beautiful view of the bay, silence and nature

Worse way to the hotel

The view, the garden, the pool and the comfortable bed.

The zircon didn't work, there was no fridge though it said that there was, the toilet was blocked/didn't flush, the rooms were not serviced.

The property was absolutely stunning and very well cleaned, the staff were very friendly and welcoming and made it an easy stay. The villa, pool and views really made it feel like a slice of paradise in which it was. I will be staying here again when I’m back in Lombok!! I appreciate the stay 🙂

Nothing!

Good location

Rooms were not cleaned. Bathroom facilities faulty. Linen stained and ripped.

Magnificent view

Bathrooms need maitenance

It is interestingly thought out and partly executed, but..........

The first thing I noticed was that the project wasn't quite finished yet, and so were the stairs to the bungalow I was in. In addition, the base is already outdated and in places it is clearly visible that it is in need of repair. The cleanliness is not up to par and the room was not cleaned at all during the stay. The water in the bathroom is salty and only when asked is it explained that it is not suitable for drinking and tea. Even the overflowing small dustbin in front of the bungalow is not emptied after 2-3 days. By the stairs to the bungalow, there is a lot of rubbish, which does not come from the last few days or weeks, but from months or years, and seriously threatens the landscape facing the sea. The beach below the bungalows is not suitable for swimming and is very, very dirty.