Jalan Mawun, kuta, lombok tengah, Nusa Tengara Barat 17, 83572 Kuta Lombok, Indonesia
#77 of 92 hotels in Kuta Lombok
Guests' ChoiceBased on 157 hotel reviews
6.5Cleanliness
6.6
Comfort
6.6
Location
7.4
Facilities
6.4
Staff
7.6
Value for money
6.8
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2025
Katie
AustraliaRoom not that clean and there is no hot water in the showers. You need a bike to get in and out of property it’s a bit secluded down a rocky dirt road
View is amazing
Stayed in August 2025
Reviewed: 19 August 2025
Demi
AustraliaI recently stayed here for 100 AUD per night and, unfortunately, the service and facilities fell well short of expectations given the price point: From the moment I arrived, the staff seemed ill-prepared. I don't think they fully knew what was going on to be honest. They asked if I had paid or not when I checked in and I said no and then we both just stood there awkwardly. I was ready to pay, but they seemed unsure of the rate and asked to see my booking. They only accept cash. My room didn’t receive cleaning at all during the stay. Inside the bathroom, I found a discarded Bintang bottle cap on the floor. The shower produced only cold water and had visible green algae. There also appeared to be black mould growing in a corner of the ceiling. There was a dusty basket in the bathroom with two toothbrushes but it was so dusty and dirty. Given the price, I think it's reasonable to expect a more professional level of service and better-maintained facilities. In saying that - the sense that I got is that this place was in its prime many years ago, and over the years its become super run down, hasn't been maintained, and the team appeared a bit blasé, disengaged and inattentive to what was happening.
The View is amazing. I loved our view from our balcony and the bathroom is so beautiful. The bed was comfortable and the airconditioner worked fantastically. This property has a lot of potential to be honest. It just needs a bit of a revamp and care and tending to. It feels like it hasn't been properly looked after over the years, so it's a lot more run-down than the photos suggest. I think it's super overpriced to be honest (1 million rupiah per night isn't cheap) - although I find Kuta Lombok accommodation in general very overpriced. The view made up for a lot of this though - I love seeing the ocean and there were colourful flowers planted in the garden which was really beautiful.
Stayed in August 2025
Reviewed: 17 June 2025
Bakhtiar
IndonesiaAC leaks../bocor..offroad
View...room size
Stayed in May 2025
Reviewed: 26 May 2025
Tim
AustraliaSadly the staff have not been well trained, they are lovely people but have no idea how to run an accommodation property. There was no cleaning done in and around the rooms for the six nights that we were there, if we could have found a broom we would have swept the sand off the covered patios in the front of the rooms ourselves. This property could be stunning if it was properly managed. We have stayed at this property about 5 times over the last 10 years or so. It is at a low ebb now and needs some attention to bring the hospitality standards up. We don’t blame the onsite staff members it seems to be a training and supervision problem.
Location
Stayed in May 2025
Reviewed: 24 May 2025
Bruna
NetherlandsThe open bathroom its something I really do not appreciate. There was monkeys jumping on the roof, which is scary.
All the staff are super friendly
Stayed in May 2025
Reviewed: 8 May 2025
Mostaque
United StatesAccess road is a dirt road. It's unpaved and very rocky. Our taxi had a very hard time driving up there. From booking.com, we couldn't tell that access road is very bad.
Swimming pool, the view was wonderful looking at the sea
Stayed in May 2025
Reviewed: 6 March 2025
Mark
United KingdomShared bathroom. When I booked I was told it was a private bathroom. No tea or coffee or consumables in the room.
Stayed in March 2025
Reviewed: 17 October 2024
Neil
AustraliaThe zircon didn't work, there was no fridge though it said that there was, the toilet was blocked/didn't flush, the rooms were not serviced.
The view, the garden, the pool and the comfortable bed.
Stayed in October 2024
Reviewed: 5 September 2024
Leanne
AustraliaBathrooms need maitenance
Magnificent view
Stayed in August 2024
Reviewed: 25 August 2024
Iavor
AustriaThe first thing I noticed was that the project wasn't quite finished yet, and so were the stairs to the bungalow I was in. In addition, the base is already outdated and in places it is clearly visible that it is in need of repair. The cleanliness is not up to par and the room was not cleaned at all during the stay. The water in the bathroom is salty and only when asked is it explained that it is not suitable for drinking and tea. Even the overflowing small dustbin in front of the bungalow is not emptied after 2-3 days. By the stairs to the bungalow, there is a lot of rubbish, which does not come from the last few days or weeks, but from months or years, and seriously threatens the landscape facing the sea. The beach below the bungalows is not suitable for swimming and is very, very dirty.
It is interestingly thought out and partly executed, but..........
Stayed in August 2024
Reviewed: 3 August 2024
Monique
AustraliaAlthough relaxing and tranquil, the walk into town is annoying along a very polluted beach and scary at night as pitch black and scary dogs around. You definitely need a scooter. The linen didn't fit the bed and the cleaning was not great.
Lovely view, nice and quiet with a great balcony.
Stayed in August 2024
Reviewed: 26 July 2024
Maddy
AustraliaBeautiful place in the perfect location! Very clean and comfortable as well
Stayed in July 2024
Reviewed: 14 July 2024
Nichola
Australia* Stone cold breakfast with stale bread masquerading as toast. * the fact that we had to ask for clean towels, coffee & tea sachet refills and water. * the toilet kept blocking up and the shower had no shower head. We also had to ask for it to be cleaned. * rubbish piled up next to the staircase leading to the room which sat for days. * the mini bar fridge that froze drinks we purchased in town * rock hard bench on patio * nowhere to sit around nice pool * the young lads working here were friendly but did nothing but play on their phones or sleep unless asked to do
The location. The Indo style room and patio. The outdoor bathroom with a view. Nice pool. Comfy bed.
Stayed in July 2024
Reviewed: 28 June 2024
Hanna
GermanyNot very clean
Nice view, good pool, people are friendly and breakfast was good.
Stayed in June 2024
Reviewed: 24 June 2024
Kevin
AustraliaBed was very old.
View food and staff were great
Stayed in June 2024
Reviewed: 19 June 2024
Geoff
New ZealandBed had old ripped duvet. The top sheet was a single sheet for a queen bed. Very uncomfortable. From the list of drinks available only beer available. Fridge broke down. Staff friendly but did not know much.
Nice view. Staff friendly. Location good.
Stayed in June 2024
Reviewed: 4 June 2024
Fernandez
AustraliaThe bathroom it’s outside the room so it’s not comfortable. The shower it’s really bad the pressure! No water ! The staff are really nice but don’t speak English so it’s really difficult to have a conversation. If they fix the problem of the water in the shower it’s gona be perfect place .
The location it’s great . The road to go there it’s really bad but it’s not a big deal . The swimming pool it’s amazing, the rooms are nice .
Stayed in May 2024
Reviewed: 17 April 2024
Michaela
Slovakiadouble bed instead of twin as requested. shower often times not working, pressure of water very low. Toilet not flushing, room was not cleaned even once in 4 day, not was the rubbish taken out. it was far from kuta by walk, and in the evening lots of dogs were there
View, pool were nice. Staff very nice, however didn't speak English. Breakfast was nice but smaller.
Stayed in April 2024
Reviewed: 9 April 2024
Kevin
NetherlandsPool is warm/no water flow so at least 30 degrees and no beds at pool. Multiple ussues with water to bathroom.
Nice place, allthough there is still some construction around. Location to Kuta is the reason to book this place. Room and bathroom is clean.
Stayed in April 2024
Reviewed: 21 March 2024
Greg
United KingdomThe plumbing in the bathroom needs attention (sink and toilet).
Lovely rooms, gardens and pool. Quiet location with fantastic views. Friendly staff.
Stayed in March 2024
Reviewed: 27 February 2024
Linda
FinlandThe hotel is in desperate need for maintanence. The garden is overgrown, the lobby is not organized or cleaned, the rooms had old and stained towels and sheets. This property has the makings for a great hotel but at the state it is in it was far away from giving value for the money. There was one drinking glass left by the pool and it was not cleaned away in the whole time (three days) we spent there. That gives me the clue that no-one is going around and checking if places are ok. I hope they can turn it around!
So nothing beats the location and the views! It is in a secluded little nook of the bay with no other hotels and you can get to the center by walking on the beach. Amazing view from the porch of our room and the pool. Breakfast was delivered to our room’s porch which was nice.
Stayed in January 2024
Reviewed: 18 February 2024
Martin
AustraliaBed was not comfortable for me. Rooms are dated and require a reno.
The view was exceptional
Stayed in February 2024
Reviewed: 15 February 2024
Dutton
AustraliaI feel that overall the hotel had a bit of a rundown appearance. The bathroom roof in unit 2 had a leak in the roof and consequently after a heavy rainstorm there was water everywhere. White pebble and cement combination platform for the shower had mold all over it. The TV did not work and I had bad reception for the 7 days I was there.
I feel that the breakfast were very good in in choice and quantity. This hotel has commanding views of the beach and part of the township, and at night time is very quiet. The views along the coastline are breathtaking
Stayed in February 2024
Reviewed: 14 February 2024
Ben
AustraliaA bit expensive
View was nice
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content