Reviews of Aura Bisma Guesthouse
Jalan Bisma Ubud, Gianyar, Bali, 80571 Ubud, Indonesia

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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewIn a great location with many awesome cafes, restaurants and funky shops. Also it was nice and quiet in terms of location.
My guesthouse was lovely but just way too dark at all hours of the day with not enough natural light coming through unfortunately. In addition, my room could have done with being cleaned more regularly. Other than that I had an enjoyable stay. 😊
Dear Julia Thank you so much for your lovely review! 😊 We're so glad to hear that you enjoyed the peaceful atmosphere and the fantastic location – it's great to know the nearby cafes, restaurants, and shops added to your experience! 🥰 We truly appreciate your feedback regarding the natural light and room cleanliness. We're sorry to hear that these aspects didn’t meet your expectations, and we’ll definitely take your comments on board as we work to improve. It’s great to hear you still had an enjoyable stay overall, and we hope to welcome you back in the future for an even better experience! 🌟 Warm regards Aura Bisma Guesthouse
Dear Julia Thank you so much for your lovely review! 😊 We're so glad to hear that you enjoyed the peaceful atmosphere and the fantastic location – it's great to know the nearby cafes, restaurants, and shops added to your experience! 🥰 We t… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewPlace was good and staff were ok as well. Fridge and jug in the room were appreciated . Nice decore
Noise from nearby bar. Band played until midnight. Especially noticeable from an upstairs room.
Dear Robyn Thank you for taking the time to share your experience with us. We’re glad to hear you appreciated the room amenities, our central location, and the décor. It’s great to know that our place suited your needs during your stay in Ubud. We’re sorry to hear about the noise from the nearby bar, especially for guests in the upstairs rooms. Being in a vibrant central area does come with a bit of liveliness, but we understand how important a restful night is. Your feedback is valuable, and we’ll continue exploring ways to help minimize noise disturbances for our guests. We truly appreciate your stay and hope to welcome you again on your next visit to Ubud. Warm regards, Aura Bisma Team
Dear Robyn Thank you for taking the time to share your experience with us. We’re glad to hear you appreciated the room amenities, our central location, and the décor. It’s great to know that our place suited your needs during your stay in… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewWe loved our stay in aura bisma. It’s on a side street off the main road. Walking distance to markets, food, night shows/fire dances, laundry 2 doors down, massage parlours, you name it. I loved the open plan bungalows all grouped in the garden. Well kept rooms. We went in the pool and it was lovely.
The bathrooms are very outdated. The little bathroom floods because the water pressure doesn’t quite get the water in the bathtub from the wall. But everything else is gorgeous so easy to overlook.
Dear Jillian Thank you so much for your lovely review and for choosing Aura Bisma for your stay in Ubud! We’re delighted to hear that you enjoyed our peaceful location, garden-style bungalows, and the nearby attractions. It’s wonderful to know that you had a chance to relax in the pool and explore the neighborhood — from the local markets to the fire dance performances. We truly appreciate your feedback about the bathroom. We understand how important comfort is, and your comments help us identify areas where we can improve. Please rest assured that we are taking steps to update and enhance the bathroom facilities for a better guest experience. We hope to welcome you back again soon for another relaxing stay in the heart of Ubud! Warm regards, Aura Bisma Team
Dear Jillian Thank you so much for your lovely review and for choosing Aura Bisma for your stay in Ubud! We’re delighted to hear that you enjoyed our peaceful location, garden-style bungalows, and the nearby attractions. It’s wonderful to… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation was great, near enough to everything but far enough away from the madness of the traffic and noise. Staff were very accommodating if you asked for anything but we're very respectful of your privacy too. Beds were very comfortable and clean, bathroom was clean and had great shower, lovely warm water, even had a big corner bath if you would have liked a bath. Lovely outside patio to sit on with table and chairs and a sofa, nice to sit in the evening after dinner (as long as you have lots of mosquito repellent on).
The pool was quite small if you like to swim though very clean and big enough to cool off in. Only room for 2 sun beds, however there were not too many people used when we were there, so was fine.
Dear Value Guest Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear that you enjoyed your stay with us and appreciated our peaceful yet central location. It's great to know that you found the room clean and comfortable, and that the outdoor patio added a nice touch to your evenings — mosquito repellent definitely helps in our tropical setting! We're also glad our team could strike the right balance between being helpful and respectful of your privacy — that means a lot to us. Thank you for your feedback about the pool and sunbeds; while our pool is cozy, we're pleased it was still a nice spot to cool off during your stay. We truly appreciate your visit and would love to welcome you back again anytime you’re in Ubud! Warm regards, Aura Bisma Team
Dear Value Guest Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear that you enjoyed your stay with us and appreciated our peaceful yet central location. It's great to know that … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat location, staff were nice and friendly as well. Great water pressure.
Leaking bathroom facet and weak wifi while in the room
Dear Value Guest Thank you for your kind review! We’re glad to hear you enjoyed our central location, friendly staff, and strong water pressure — it’s great to know you had an overall pleasant stay with us. We also appreciate your feedback regarding the leaking faucet and weak Wi-Fi in the room. We’re already looking into these issues to ensure better comfort for future guests. Thanks again for staying with us, and we hope to welcome you back to Aura Bisma soon! Warm regards, The Aura Bisma Team
Dear Value Guest Thank you for your kind review! We’re glad to hear you enjoyed our central location, friendly staff, and strong water pressure — it’s great to know you had an overall pleasant stay with us. We also appreciate your feedb… Show more
Reviewed: 11 July 2025 · Stayed in May 2025
Verified reviewThis place was peaceful, clean and comfortable. The rooms were large, the bed comfortable and the staff friendly. Good value for money and walking distance to the centre. I ended up extending my stay. Nice traditional style buildings and gardens.
Dear Jacob Thank you so much for your kind words! We’re thrilled to hear you enjoyed the peaceful atmosphere, spacious and comfortable rooms, and our traditional Balinese style. It’s always wonderful to know our guests feel at home—and even extend their stay! We truly appreciate your support and hope to welcome you back again soon. Warm regards, Aura Bisma Guesthouse
Dear Jacob Thank you so much for your kind words! We’re thrilled to hear you enjoyed the peaceful atmosphere, spacious and comfortable rooms, and our traditional Balinese style. It’s always wonderful to know our guests feel at home—and eve… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewBeautiful gardens, nice pool to cool off in, good location to walk around city centre, good size terrace to sit under when raining, fresh water bottles every morning.
We booked 2 double rooms at the back of the property and they gave us a twin room which was at the front of the property and extremely noisy - they did refund us for that night though, and moved us the next day, lady at reception was nice about it. Very loud music most nights from a bar across the road until 11pm. They don't clean the rooms or even ask if we want it to be cleaned - had to specifically ask for new towels/mugs/coffee/tissue/rubbish removal. Duvet was just the inner, no cover - not hygienic. Room was grimy around the fridge and cutlery area, bathroom was damp, smelly, dingy and loud as there's a restaurant right next door where you can hear people talking all day (one rooms bathroom was better than the other with this). The stone pathways and stairs get very slippery when it rains, dangerously so for my elderly mother. Booked a sunrise jeep tour for pick up at 3.30am - the front door of the property was completely jammed, and we couldn't open it from the inside. Took about 30min until we could get out, with our driver there to help from the outside (so be mindful of this if you're doing the same).
Dear Laura, Thank you for taking the time to share your experience with us. We’re pleased to hear you enjoyed our gardens, pool, central location, and the comfort of having a terrace and daily fresh water. We're also glad our team was able to assist you with the room change and that you felt welcomed at reception. However, we’re truly sorry for the inconveniences you experienced during your stay. We sincerely apologize for the initial room issue, the noise disturbances, and the challenges regarding room cleanliness and maintenance. Your feedback is very important to us, and we take your concerns seriously. We are already reviewing our housekeeping procedures to ensure that guests are properly informed and regularly offered cleaning services and essentials. We will also look into the safety of our pathways and the front door issue you experienced—thank you for bringing this to our attention. Your comments help us to improve, and we hope to have the opportunity to provide you with a better experience in the future. Warm regards, Aura Bisma Guesthouse
Dear Laura, Thank you for taking the time to share your experience with us. We’re pleased to hear you enjoyed our gardens, pool, central location, and the comfort of having a terrace and daily fresh water. We're also glad our team was able… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewHotel is in a great location, near restaurants and shops. Great decor. Mosquito net is great. The swimming pool is a good size for a family. Staff is very friendly and accommodating. Great for the value.
It can be a little noisy at night but bearable. Bed is a bit too soft for my taste.
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you enjoyed our location, decor, and facilities—especially the pool and mosquito nets! It’s also wonderful to know our staff made you feel welcome and that you found good value in your stay with us. We appreciate your feedback regarding the bed and the evening noise. We’ll certainly keep this in mind as we continue working to improve our guests’ comfort. We hope to welcome you and your family back again soon! Warm regards, Aura Bisma Guesthouse
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you enjoyed our location, decor, and facilities—especially the pool and mosquito nets! It’s also wonderful to know our staff made you feel welcome and that yo… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewAmazing stay in a great part of Ubud but far away from all noise ! We could not believe the price for such beautiful property!
Absolutely no fault there !
Dear Valued Guest, Warm greetings from Ubud! Thank you so much for your wonderful review. We’re truly delighted to hear that you enjoyed a peaceful and comfortable stay with us, and that you appreciated the beauty and value of our property. Your kind words mean a lot to our team, and it was a pleasure having you here. We hope to welcome you back again soon for another relaxing retreat in Ubud! With gratitude, Aura Bisma Guesthouse
Dear Valued Guest, Warm greetings from Ubud! Thank you so much for your wonderful review. We’re truly delighted to hear that you enjoyed a peaceful and comfortable stay with us, and that you appreciated the beauty and value of our property… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewAmazing design and location. Very spacious
Could use a deep bathroom clean
Dear Brian, Thank you for your kind words and for highlighting the tranquil atmosphere, spacious design, and our location. We're so pleased you enjoyed your stay with us. We appreciate your feedback regarding the bathroom cleanliness and will certainly follow up with our housekeeping team to ensure a more thorough deep clean moving forward. Your comments help us improve, and we hope to welcome you back again soon for an even better experience. Warm regards, Aura Bisma Guesthouse
Dear Brian, Thank you for your kind words and for highlighting the tranquil atmosphere, spacious design, and our location. We're so pleased you enjoyed your stay with us. We appreciate your feedback regarding the bathroom cleanliness and … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLovely garden and pretty rooms. Comfortable and very near the heart of Ubud and great restaurants.
The place is rough around the edges but good value. Beware of dishonest transactions at the hotel boutique. Bathroom spa features are only decorative and not functional. No breakfast but water provided daily.
Dear Jeannette, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the charm of our garden and traditional-style rooms, as well as our convenient location near central Ubud and its many great restaurants. We appreciate your honest feedback regarding the areas that need improvement. We're sorry to hear about your experience with the boutique and will look into this matter seriously. As for the decorative spa features and breakfast, we understand these might have caused some confusion, and we’ll work on making things clearer for future guests. Your input helps us grow, and we hope to have the chance to welcome you again with an even better experience. Warm regards, Aura Bisma Guesthouse
Dear Jeannette, Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the charm of our garden and traditional-style rooms, as well as our convenient location near central Ubud and its many great restaurants… Show more
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewSweet staff. Room cleaned on request. Lovely pool. Quite haven in busy downtown Ubud. Great location on Jalan Bisma. 10 min walk to Ubud Palace. Lovely warungs, cafes, restaurants within 2 min walk.
Dear Kerry, Thank you so much for your kind words! We're delighted to hear you enjoyed your stay with us—especially our peaceful location, the pool, and our friendly team. It's wonderful that you appreciated the convenience of being so close to Ubud’s main attractions, as well as the nearby cafes and warungs. We hope to welcome you back again soon for another relaxing stay in the heart of Ubud! Warm regards, Aura Bisma Guesthouse
Dear Kerry, Thank you so much for your kind words! We're delighted to hear you enjoyed your stay with us—especially our peaceful location, the pool, and our friendly team. It's wonderful that you appreciated the convenience of being so clo… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewLocation was great, property looked really nice from the outside, pool looked nice, lots of seating outside the room. Staff were very nice and dealt with any questions and requests promptly.
The pillowcase was stained but we didn’t complain as there were multiple pillows to choose from. The roof in our bathroom area was falling through and looked black and moulded. The lights in the bathroom would flicker and was quite irritating while showering, we did speak to the staff about this and they said they had an electrician in to del with the issue however it didn’t get sorted while we were there. Property is definitely you get what you pay for, a budget hotel/property.
Dear Ellie Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our location, outdoor areas, and found our staff helpful and friendly — we truly aim to make every guest feel welcome. We’re very sorry to hear about the issues you experienced in the bathroom and with the pillowcase. While we did have an electrician on-site during your stay, we regret that the issue with the lights wasn’t resolved in time. Please know that we take cleanliness and maintenance seriously, and your comments have been shared with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. Warm regards, Aura Bisma Guesthouse
Dear Ellie Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our location, outdoor areas, and found our staff helpful and friendly — we truly aim to make every guest feel welcome. We’re very sorry to hea… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in February 2025
Verified reviewI love everything! The room was really comfortable and the pool was really clean. A lot of shops nearby but still very quiet at night.
Dear Maria Thank you for your kind words! We’re so happy to hear you loved everything about your stay—from the comfortable room and clean pool to the quiet, convenient location. It truly means a lot to us. We hope to have the pleasure of welcoming you back again soon! Warm regards, Aura Bisma Guesthouse
Dear Maria Thank you for your kind words! We’re so happy to hear you loved everything about your stay—from the comfortable room and clean pool to the quiet, convenient location. It truly means a lot to us. We hope to have the pleasure of … Show more
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewAmazing place to stay in a great location right in the center of town but still very quiet.
Dear Tyler Thank you for your lovely feedback! We're so glad you enjoyed your stay and appreciated our central yet peaceful location. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Aura Bisma Guesthouse
Dear Tyler Thank you for your lovely feedback! We're so glad you enjoyed your stay and appreciated our central yet peaceful location. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Aura Bis… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThis guesthouse is a real gem in Ubud; quiet, comfortable, gentle staff. Water in the shower is hot and pressure is good, and wifi works pretty well in case remote work needs to be performed. Facilities are beautiful and it feels like sleeping in a temple. Location is super central but still it is not noisy. Coffee, tea and one bottle of water per day are provided. I did extent my stay twice and I would have extended more if I had more time. Definitely recommended!
Nothing, everything was great!
Dear Alessia Thank you so much for your amazing review! We're truly honored by your kind words and thrilled to know you found Aura Bisma to be a hidden gem in the heart of Ubud. It’s wonderful to hear that you enjoyed the peaceful atmosphere, our facilities, and the little touches like coffee, tea, and daily water. We’re especially happy that you chose to extend your stay—not once, but twice! It was a pleasure having you with us, and we sincerely hope to welcome you back whenever your travels bring you to Bali again. Warmest regards, Aura Bisma Guesthouse
Dear Alessia Thank you so much for your amazing review! We're truly honored by your kind words and thrilled to know you found Aura Bisma to be a hidden gem in the heart of Ubud. It’s wonderful to hear that you enjoyed the peaceful atmosphe… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewJalan Bisma is a busy but quiet street with access to many food places to suit different budgets. AUra Bisma felt like a little oasis and we met some other lovely guests.
There is nothing I didn't like
Dear Mordek Thank you so much for your kind review! We're thrilled to hear that Aura Bisma provided the relaxing getaway you were looking for. It's wonderful that you enjoyed our pool and found Jalan Bisma convenient yet peaceful—it's one of our favorite things about the location too! We’re especially glad you felt a sense of community and comfort during your stay. Your positive feedback means a lot to our team, and we hope to welcome you back for another refreshing escape soon. Warm regards, Aura Bisma Guesthouse
Dear Mordek Thank you so much for your kind review! We're thrilled to hear that Aura Bisma provided the relaxing getaway you were looking for. It's wonderful that you enjoyed our pool and found Jalan Bisma convenient yet peaceful—it's one … Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewGreat location. Close to lots of good stuff. Great value. The apartment was amazing with massive front terrace facing onto private garden. Idyllic. New bottled water every day. Staff lovely. It's like a private oasis and I would give it 11 out of 10 but for the comments below. Otherwise we would happily stay there forever. Lift your game Wayan and give the units a complete scrub down. Receptionist February was lovely. Very helpful.ì
Hygiene is woeful. There was a smell of sewage sometimes at night. The separate kitchen looked great until we opened the cupboards. Filthy doesn't begin to describe it. The bathroom seemed ok but the wall tiles haven't been wiped in many years. Gross. Very little hot water. The bath leaked onto the floor. The pool water was clear but had enough chlorine to burn the eyes off a sacred monkey at 50paces. Towels were standard Bali grey. In spite of all this I'd go back faster than a Gojek scooter on a shortcut. Wayan.. Spend some money on cleaning. Don't be so miserable.
Dear Joy Thank you for your incredibly detailed and honest review—we truly appreciate both the kind words and the constructive feedback. We're thrilled you enjoyed the location, value, and the charm of the apartment, and we’re especially glad to hear that February and the rest of the team made a great impression. That said, we hear you loud and clear on the cleanliness issues, and we’re taking your comments very seriously. A place that feels like a private oasis should absolutely match that standard in every corner, and we apologize for the lapses you encountered. We're already taking steps to improve hygiene across the property, from the kitchen and bathroom areas to the pool and laundry. Thanks again for your balanced review—and your humor! We’d love to welcome you back Kind Regards Aura Bisma Guesthouse
Dear Joy Thank you for your incredibly detailed and honest review—we truly appreciate both the kind words and the constructive feedback. We're thrilled you enjoyed the location, value, and the charm of the apartment, and we’re especially g… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified review