Reviews of ARTOTEL Gelora Senayan Jakarta 4 stars
Jl Pintu Satu Senayan, 10270 Jakarta, Indonesia

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewValue of money. Good breakfast and access to the lounge with good snack and drinks. Perfect location, next to the mall and close to the LRT station
Nothing
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
Very tired property. Fridge wasn’t working. Aircon barely cold. Room 1012. Breakfast barely edible although wide varieties.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI love that it’s nearby many things. The staffs are great. Room is spacious.
Smelly toilet
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBreakfast was so diverse!! And very nice selection from local cuisine to international cuisine! My partner liked it so much! Location was within walking distance from MRT and literally everything else. There are malls close-by for your restaurant or shopping needs. Pool was okay! I liked it! There's bathtub in the room.
The price of the stay. Check-in took a little time; I waited at the lobby for about 15-20 minutes. Also, check-out time was very strict; you can't stay for midday prayer. I had wished I could've stayed in the room at least until 12:30, not exactly 12:00.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation & Food
Dirty Room Tables. Broken Washbasin, Shaking Taps.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe staff, location and food
Nil
Reviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewlocated near to major venue, mrt & mall, room is very spacious & clean. staffs are polite, from frontdesk, housekeeping & dining.
old school tv system
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewChoices for breakfast was great
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGood location
Rooms are a bit tired.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewLocation very strategic, staff helpful, big room, large pool
Hallway looks gloomy with dim light and old odour
Reviewed: 2 July 2025 · Stayed in April 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewWill not recommend
Location
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewstaff is so forthcoming, friendly and professional. great location