Reviews of Aswanaya Villas Ubud 4 stars
Jl. A.A Gede Rai, Lodtunduh, Kecamatan Ubud, Gianyar, Bali 80571, 80571 Ubud, Indonesia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewbeautiful villas, great staff
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe accommodation was very clean. The staff was very friendly. There was a nice pool.
Unfortunately, the communication was difficult about vegan/vegetarian food for breakfast and dinner. We felt they didn't really know what vegan means...
Dear Barbara, Warmest greetings from Aswanaya Villas Ubud! Thank you for choosing to stay with us during your holiday. We truly appreciate you taking the time to share your thoughts through a review. We are delighted to hear that you enjoyed our clean accommodations, inviting pool, and the attentive service from our friendly staff. We sincerely apologize for the miscommunication regarding our vegan and vegetarian options at the restaurant. Your feedback is incredibly important to us, and it will help us enhance our training and service standards to ensure a better experience for all our guests moving forward. Once again thank you for your feedback and we are looking forward to wellcoming back in the near future. wish you a wonderful day. Warm regards, Aswanaya Villas Ubud and Team
Dear Barbara, Warmest greetings from Aswanaya Villas Ubud! Thank you for choosing to stay with us during your holiday. We truly appreciate you taking the time to share your thoughts through a review. We are delighted to hear that you enjoye… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe property is exactly as shown in the pictures, though a bit smaller. It’s calm, open, and green, located in a quieter area outside the city centre. The staff are extremely polite, attentive, and available at any hour. Breakfast comes from a fixed menu but the portions are generous. Overall, it’s an ideal place for a short, relaxing stay.
The room smelled musty and was quite dimly lit. For coffee drinkers, note that the only option available is Nescafé instant coffee. The property is also far from the city centre and activity areas, so you can’t just step out to a café or restaurant. I suggested adding a coffee machine for guests and hope they’ll consider it. Travel time to the city centre is at least 20–25 minutes, and can take up to 40–45 minutes depending on traffic, though Grab and Gojek are easily available.
Dear Anupriya. Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share your experience with us. It brings us immense joy to know that you enjoyed the breakfast and found our villa to be the ideal sanctuary for your relaxing stay. Our friendly staff is dedicated to providing the best service, and your kind words reaffirm our commitment. We truly value your feedback about the coffee machine, and we are excited to explore the possibility of adding it to our restaurant for an even better guest experience. Once again thank you very much for you feedback . We look forward to welcoming you back in near future. Best regards, Aswanaya Villa Ubud and Team
Dear Anupriya. Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share your experience with us. It brings us immense joy to know that you enjoyed the breakfast and found our villa to be the ideal s… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewNice and helpfully staff
Dear Ernst-Otto Warm greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share your wonderful experience with us. Your amazing review truly means the world to our team! We’re thrilled to hear that you enjoyed your stay and loved that our staff were friendly. Once again, thank you for choosing Aswanaya Villa Ubud. We are looking forward to welcoming you again in the near future! Wishing you a fantastic day! Best regards, Aswanaya Villa Ubud and Team
Dear Ernst-Otto Warm greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share your wonderful experience with us. Your amazing review truly means the world to our team! We’re thrilled to hear that you enjoyed … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewOur stay at Aswanaya Villas was absolutely beautiful – peaceful, elegant villas surrounded by nature, delicious food, and kind, warm-hearted staff. It was the perfect place to relax. But what truly made this trip unforgettable was Ngakan – our driver, guide, helper, and now a dear friend. He took care of us in ways we never expected. When my mom injured her ankle, his knowledge and gentle massage somehow helped her walk again without pain. When we weren’t feeling well, he brought us tea, coconut water, herbs, and so much care – always remembering, always checking in. He noticed every little thing before we even asked. We always felt safe with him, supported, and truly cared for. He showed us everything we wanted to see – and even more. Thanks to him, our trip was not only extraordinary, it was meaningful. He’s the reason we want to come back to Aswanaya – and we already miss him! 🥰❤️
Dear Natalia, Warmest greetings from Aswanaya Villa Ubud! Thank you very much for taking the time to write such an amazing review and for giving us a perfect rating. We are glad to hear that you and your family enjoyed staying with us. Your generous remarks about our cleanliness, stunning gardens, attentive service, and delightful restaurant truly inspire us. We are especially pleased that our dedicated team, particularly Ngakan, left a lasting impression on you. It is deeply gratifying to know that you cherished not only our resort but also the breathtaking location that surrounds us. Once again, thank you for your kind words. We are looking forward to welcoming you back for another unforgettable stay! Warmest regards, Aswanaya Villa Ubud and Team
Dear Natalia, Warmest greetings from Aswanaya Villa Ubud! Thank you very much for taking the time to write such an amazing review and for giving us a perfect rating. We are glad to hear that you and your family enjoyed staying with us. Your… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewEverything from start to finish at this property was exceptional. The staff were extremely polite, friendly, helpful and attentive. We booked a room with a private pool and it was stunning! The facilities were clean and well maintained. The bed was very comfortable. We also used the hotels laundry service and it was very reasonably priced and quick. The Milkshakes were out of this world! Would and will definitely stay here again and would recommend to anyone.
There isn’t anything we didn’t like.
Dear William Warmest Greetings from Aswanaya Villas Ubud! Thank you so much for taking the time to write and share your amazing review and for giving us the perfect rating! We're truly delighted to hear that wonderful stay with us. Our team takes great pride in providing attentive and friendly service, and it’s wonderful to know that their efforts match your expectations during your stay. We're also glad that you appreciated the attention to detail, the comfortable bed, and the cleanliness of our villa; these are aspects we prioritize highly. Thank you for your enthusiastic recommendation of our villa. Your support means the world to us, and we can't wait to welcome you back again in the near future. wish you have wonderful day. Best Regard Aswanaya Villas Ubud & Team
Dear William Warmest Greetings from Aswanaya Villas Ubud! Thank you so much for taking the time to write and share your amazing review and for giving us the perfect rating! We're truly delighted to hear that wonderful stay with us. Our … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery beautiful and peaceful environment. Exceptional service. The staff were incredibly friendly, professional, and always willing to help. Location was also convenient 15' away from Ubud (by taxi). Totally recommended to anyone visiting the area.
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Dear Sykovari, Warmest Greetings from Aswanaya Villa Ubud! Thank you so much for taking the time to write and share your amazing review and for giving us the perfect rating! We're truly delighted to hear that wonderful stay with us. Our team takes great pride in providing attentive and friendly service, and it’s wonderful to know that their efforts match your expectations during your stay. Thank you for your enthusiastic recommendation of our villa. Your support means the world to us, and we can't wait to welcome you back again in the near future. wish you have wonderful day. Best Regard Aswanaya Villas Ubud and Team
Dear Sykovari, Warmest Greetings from Aswanaya Villa Ubud! Thank you so much for taking the time to write and share your amazing review and for giving us the perfect rating! We're truly delighted to hear that wonderful stay with us. Our… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewGood property, and good ambience
Property is good, but not maintained and housekeeping is extremely poor. Repeated request fall on deaf ears
Dear Sachin. Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate the time you took to share your thoughts with us. Your positive remarks about our property truly warm our hearts. We deeply regret any inconvenience you experienced regarding the shower tap. We assure you that the tap is fully operational, and our housekeeping team is always ready to assist and provide guidance to your room. We greatly value your suggestions regarding room selection and are committed to making enhancements based on your feedback. Your insights will be shared with our team as we continuously strive to elevate the guest experience. once again, thank you for your stay and your feedback. We are looking forward to welcoming you back in the future Wishing you a wonderful day ! Best regards, The Aswanaya Villa Ubud Team
Dear Sachin. Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate the time you took to share your thoughts with us. Your positive remarks about our property truly warm our hearts. We deeply regret any inconvenience you expe… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewAlmost everything. Especially the staffs are excellent!
The rooms smelled moldy which I needed to take anti-histamine because I am allergic but my room was clean; just a rainy weather was a culprit.
Dear Rieko. Warmest greetings from Aswanaya Villa Ubud. Thank you so much for taking the time to give us high ratings and write such a valuable review. We are delighted to hear that you greatly enjoyed your stay with us and were satisfied with the facilities and services provided by our staff. Providing comfort and satisfaction to our guests is our priority. We sincerely apologize for the inconvenience caused by the moldy smell. We appreciate your understanding regarding this issue, and we will address this issue promptly with the department concerned. Once again, thank you very much for the feedback and compliment. We are looking forward to welcoming you again in the near future. wish you have wonderful day. Best regard Aswanaya Villa Ubud and Team
Dear Rieko. Warmest greetings from Aswanaya Villa Ubud. Thank you so much for taking the time to give us high ratings and write such a valuable review. We are delighted to hear that you greatly enjoyed your stay with us and were satisfied w… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewAll the staffs are very nice and cooperative. A beautiful place to stay but some of our rooms smelled moldy, although the rooms were impeccably clean.
Restaurant foods were somehow not so good.
Dear Rieko, Warmest greetings from Aswanaya Villas Ubud Thank you very much for taking the time to write such a fantastic review. We are glad to hear that you enjoyed your stay with us and appreciate you sharing your experience. We appreciate your suggestions on food, and will implement necessary changes to improve our food quality we do apologize regarding the rooms smelling moldy, caused by high humidity. Once again, thank you very much for your compliments and feedback. We look forward to welcoming you back in the near future. Best regards, Aswanaya Villas Ubud and Team
Dear Rieko, Warmest greetings from Aswanaya Villas Ubud Thank you very much for taking the time to write such a fantastic review. We are glad to hear that you enjoyed your stay with us and appreciate you sharing your experience. We apprecia… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe villa was in a quiet area, but it was easy to reach the centre. The room was clean and well equipped. The pool was suitable for relaxing and unwinding. The breakfast was wonderful, the staff very kind and attentive. We are very satisfied and if we are in Ubud we will book here again.
Dear Klaudia Warmest greetings from Aswanaya Villas Ubud! Thank you very much for taking the time to write such a wonderful review and for giving us a perfect rating. We are delighted to hear that you enjoyed your stay with us. We truly appreciate you sharing your experience, especially regarding the room, swimming pool ambience, breakfast at the restaurant, and the warm hospitality from the staff. Your satisfaction means a lot to us. We are looking forward to welcoming you again in the near future Thank you and have a great day. Best regards, Aswanaya Villas Ubud and Team
Dear Klaudia Warmest greetings from Aswanaya Villas Ubud! Thank you very much for taking the time to write such a wonderful review and for giving us a perfect rating. We are delighted to hear that you enjoyed your stay with us. We truly app… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewOur stay at Aswanaya was exceptional! From the special welcoming ritual. Service sets this hotel apart! Every staff member smiled and addressed us by name. They also thoughtfully brought our helmets indoors for us since it was raining outside.
WiFi doesn’t work in the morning
Dear Xin Warmest greetings from Aswanaya Villa Ubud! Thank you very much for taking the time to write such an exceptional review. We are thrilled to hear that you had a happy stay with us We sincerely apologize for the inconvenience caused by the temporary WiFi disruption. This issue was beyond our control due to the internet provider's issue. Once again, thank you for your kind words; they mean a lot to us. We are looking forward to welcoming you back in the near future. wish you a great day.. Best regards, Aswanaya Villa Ubud and Team
Dear Xin Warmest greetings from Aswanaya Villa Ubud! Thank you very much for taking the time to write such an exceptional review. We are thrilled to hear that you had a happy stay with us We sincerely apologize for the inconvenience caused … Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReally friendly staff, beautiful villa’s, great pool
It was a bit quiet in the restaurant.
Dear Simone, Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share your wonderful review. We're glad to know that you had an enjoyable stay with us, particularly appreciating our beautiful villas, great pool, and the warmth of our friendly staff. Once again, thank you kind words to inspire us to continue providing exceptional experiences. We are looking forward to welcoming you back in the near future! Best regards, Aswanaya Villa Ubud and Team
Dear Simone, Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share your wonderful review. We're glad to know that you had an enjoyable stay with us, particularly appreciating our beautiful vill… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery quiet, nice pool. Can hear road at night but not too bad. Staff lovely. Massages very reasonably priced. Food ok but could offer a bit more to be honest but there’s a lot in Ubud as an alternative.
Dear Tim Warmest greetings from Aswanaya Villa Ubud We thank you very much for taking the time to write such an amazing review. Glad to hear that you enjoyed your stay, especially the massage, and our friendly staff. We apologize for any inconvenience caused by the noise from the main road that may have disrupted your experience. We understand that this can be an issue at certain times. once again, thank you for the compliment and your feedback. we are looking forward to welcoming you again in the near future. Best regards, Aswanaya Villa Ubud and Team
Dear Tim Warmest greetings from Aswanaya Villa Ubud We thank you very much for taking the time to write such an amazing review. Glad to hear that you enjoyed your stay, especially the massage, and our friendly staff. We apologize for any in… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewA lovely hotel set amongst a rice field. Very tranquil and authentic! Great spot for a relaxing stay. Also very peaceful by the swimming pool.
The surrounding area is quite inaccessible by foot and you have to get taxis to good restaurants as there aren’t any locally.
Dear Ava, Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share such a wonderful review. Great to know that you thoroughly enjoyed your stay with us. away from the hustle and bustle of the city, our hotel offers a serene escape where you can unwind and relaxing . you are also ito immerse yourself in the beauty of our surroundings by taking a leisurely stroll through the rice fields right in front of the hotel. going to the city center is recommended by car for convenience. once again, thank you very much for the kind words. we are looking forward to welcoming you again in the near future. wish you have wonderful day. Best Regard Aswanaya Villa Ubud and Team.
Dear Ava, Warmest greetings from Aswanaya Villa Ubud! We sincerely appreciate you taking the time to share such a wonderful review. Great to know that you thoroughly enjoyed your stay with us. away from the hustle and bustle of the city, ou… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewAbsolutely everything about Ashawaya was amazing! Diah & Yoda provided true 5-star customer service, from effortlessly booking our tours to seamless pick-ups from the ferry/airport. Every detail is well-thought-out, ensuring a beautiful and truly relaxing stay. Do note, it's a bit of a distance from Ubud downtown, but perfect if you're looking for peaceful seclusion. Highly recommend!
Dear Mary, Warmest greetings from Aswanaya Villas Ubud! We sincerely appreciate you taking the time to share your wonderful review and rating us with a perfect score. It truly glad to know that you had an exceptional stay with our service, particularly from our team members Diah and Yuda. Your kind words reinforce our commitment to provide the best service. Once again, thank you for your compliment. We look forward to welcoming you back again in the near future! Best regards, Aswanaya Villa Ubud and Team
Dear Mary, Warmest greetings from Aswanaya Villas Ubud! We sincerely appreciate you taking the time to share your wonderful review and rating us with a perfect score. It truly glad to know that you had an exceptional stay with our service, … Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe staff is super nice and kind The bungalow is lovely and the view is amazing Bed is great and swimming-pool is good
If you need to walk out of the hotel to go around, there is no sidewalks, you need to walk on the busy street. It's quite dangerous
Dear Thomas Warmest greetings from Aswanaya Villas Ubud! We sincerely appreciate you taking the time to share such a fantastic review. we are thrilled to know that you enjoyed our beautiful villa with a great view and the warm hospitality from our team. While the road leading out of the hotel can be a bit busy, you can easily walk to the rice fields located right next to the villas. We also offer a shuttle service to Ubud center for your convenience. Once again, thank you for your compliment. We look forward to welcoming you back in the near future! Best regards, Aswanaya Villas Ubud
Dear Thomas Warmest greetings from Aswanaya Villas Ubud! We sincerely appreciate you taking the time to share such a fantastic review. we are thrilled to know that you enjoyed our beautiful villa with a great view and the warm hospitality f… Show more