Reviews of Aston Lampung City Hotel 3 stars
Jl. Gatot Subroto No 81 Garuntang Teluk Betung Selatan, 35228 Bandar Lampung, Indonesia
Loading
Guests also reviewed these properties:
Ocala, United States
Saint Petersburg, Russia
Cavallino-Treporti, Italy
Vlorë, Albania
Neosho, United States
Nazca, Peru
Nilaveli, Sri Lanka
Plovdiv, Bulgaria
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewyes i do
the atmosphere
Dear Booking.com User, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Lampung City Hotel
Dear Booking.com User, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, a… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewLocation is convenient. Staff were friendly .
The hotel maybe is a bit older. The room had smell but overall it’s comfortable
Dear Sarah , Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do apologize for your inconvenience experience during your staying with us, we do hope we could serve you again during your next visit. Thank you Judi Effendy General Manager
Dear Sarah , Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do apologize for your inconvenience experience during your staying with us, we do hope we could serve you again during… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewStrategic place
Nothing
Dear Hendra Hartono, Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do hope we could serve you again during your next visit. Thank you Judi Effendy General Manager.
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewgood
Dear M Dani , Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do hope we could serve you again during your next visit. Thank you Judi Effendy General Manager.
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewBed sheet, pillow sheet , towel is dirty
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewComfortable room good location
Charge taxi for drop off at door. Drop off on road and we had to carry cases in.
Dear Peter , Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do hope we could serve you again during your next visit. Thank you Judi Effendy General Manager.
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewThe beds were comfortable and the price was very competitive. Breakfast was nice, but mostly if you prefer Asian breakfasts.
There's a water dispenser in the hall where you can tap your drinking water in order to save the planet by not using plastic bottles. The rooms could get an update as they're a tad out of style and not extremely clean.
Dear Menno , Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do apologize for your inconvenience experience during your staying with us, we do hope we could serve you again during your next visit. Thank you Judi Effendy General Manager
Dear Menno , Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do apologize for your inconvenience experience during your staying with us, we do hope we could serve you again during… Show more
Reviewed: 5 June 2024 · Stayed in May 2024
Verified reviewReviewed: 15 May 2024 · Stayed in May 2024
Verified reviewNeed to up grade
Need News staf courtecy
Dear Selvan Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. We hope you will give us another chance to prove to you our standards of service. Best Regards,
Dear Selvan Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. We hope you will give us another chance to prove to you our stan… Show more
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewReviewed: 9 February 2024 · Stayed in February 2024
Verified reviewReviewed: 26 January 2024 · Stayed in January 2024
Verified reviewReviewed: 25 December 2023 · Stayed in December 2023
Verified reviewComfy bed
Stay 2 nights only, complain 2x ac not cold room 515
Dear Diana, Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do apologize for your inconvenience experience during your staying with us, we do hope we could serve you again during your next visit. Thank you Judi Effendy General Manager
Dear Diana, Thank you very much for staying with Aston Lampung City Hotel and spending your time to give us reviews, we do apologize for your inconvenience experience during your staying with us, we do hope we could serve you again during … Show more