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  5. Reviews of Aston Kuta Hotel and Residence

Reviews of Aston Kuta Hotel and Residence 4 stars

Jl. Wana Segara No. 2-5, Kuta, 80361 Kuta, Indonesia

#71 of 193 hotels in Kuta

Guests' Choice

Review score

Based on 1296 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 30 August 2025

    9.0
    Great rooms and lovely staff!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The pool bar wasn’t always staffed and it took quite a long time for drinks to come out after being ordered.

    The deluxe rooms are great! Huge and very comfortable beds, icy cold aircon and amazing service from the staff.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Great hotel, friendly helpful staff and everything you need for a comfortable stay.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    For our family of five, we needed to split across two rooms, which were on the same floor but a fair distance apart. It also would have been helpful to have pool towels available in the room, or clearer information that they could be collected at the pool. A choice of both soft and firm pillows would have been great too, as we found the current ones a little too hard. The shopping around the hotel was quite full-on, with very enthusiastic shop owners, which sometimes made it difficult to browse without feeling pressured to buy.

    The rooms were spacious, clean, and well maintained, and from one of our rooms on the 6th floor we had a fabulous view over the pool area. The breakfast buffet was amazing, with such a wide variety of choices. The pool was fantastic, though we were a little disappointed with the early 6pm closing time. We didn’t get the chance to try the rooftop bar and restaurant, but it looked incredible and is definitely on the list for next time.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Always very nice to stay in this hotel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Sometimes a bit noisy, especially when you are close to the elevators

    The size and comfort of the rooms, the breakfast buffet, overall very good value for money!

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Big room, nice breakfast, did not use the swimming pool but it looks big.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Wonderful stay and my second tome at the Aston Hotel and residence. .
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Needs some TLC. More attention to deep cleaning before new check in. Less noise from staff after 12pm.

    Breakfast good, rooms nice and near the pool. Staff are exceptionally friendly and helpful. Location is super.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    7.0
    Okay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Didn’t feel clean, dirty sheets in one room

    Location

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Too big. Dated corridors

    The location. Close to the airport.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    The residence rooms were out dated and didn't seem well kept. My family and I was going to forfeit our night and go stay somewhere else. We were offered newer rooms that made up for it. The breakfast was ok, not much diversity.

    Staff was very friendly and attentive. Facility has everything you probably would need. Suite rooms were nice. Location was fine.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The breakfast is awesome. Lots of choices.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Value for Money, Great Location and Excellent Breakfast.
    • Leisure trip
    • Couple
    • Deluxe Premier Room
    • Stayed 2 nights

    The bed was little uncomfortable otherwise was everything was excellent. The keys won't work most of the time need to swipe 5-6 times on each gates to open.

    The Hotel location was excellent walkable to the Kuta Beach, we walked every evening for Sunset. The breakfast options were great and the breakfast was really good. The Aston Kuta was really worth every penny.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    lack of local food in breakfast

    More variety especially local Balinese and/or Indonesian food would be good

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Convenient and good value
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Great breakfast

    Stayed in June 2025

  • Reviewed: 5 July 2025

    7.0
    So much potential but a waste of a great room
    • Leisure trip
    • Solo traveller
    • Aston Suite
    • Stayed 1 night
    • Submitted via mobile

    The hotel and food is amazing

    Nice room but is an apartment, needs a kitchen for $160 a night, it has a kitchen but cannot do anything in it 🤷🏽‍♂️🤷🏽‍♂️

    Stayed in July 2025

  • Reviewed: 2 July 2025

    9.0
    Goood hotel
    • Business trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 8 nights

    Nothings

    Good foods and Good pool . Especially Staffs are very kind . I recommend to others to stay

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Superb
    • Couple
    • Deluxe Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Love the buffet breakfast, 🥓🥓🥓 bacon and not to forget order cappuccino, thank you Kristin for her great service , special cappuccino 💖

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were freshly made but didn’t smell particularly clean on the first night

    Breakfast was good, some nice vegan options

    Stayed in May 2025

  • Reviewed: 31 May 2025

    8.0
    Comfortable Stay with a Few Surprises
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    one downside was that the room I originally booked didn’t have a window, which wasn’t mentioned during the booking process. That was a bit disappointing. After discussing it with the staff, they were understanding and offered a free upgrade to a room with a balcony, which definitely made up for it.

    What I really liked was the room—it was spacious, very clean, and well-maintained. The location is excellent, especially if you’re traveling, as it’s very close to the airport and convenient for getting around. The breakfast had a great variety to choose from, and the pool area was impressively large and well-kept—perfect for relaxing.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    8.0
    Great nice and comfortable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was ordinary

    Nice and clean very comfortable. Easy access to boats to get out to reefs for surf.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    8.0
    Great find!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We had to find a place to stay for 2 adults and 3 kids at the very last minute after our flight was cancelled. We stumbled across Aston’s 3 bedroom apartment and couldn’t be happier. Great value, great location, beautiful breakfast and lovely staff. Highly recommend.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom Suite
    • Stayed 2 nights

    good breakfast

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Great will definitely stay again
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    Prefer if hotel can serve masala Indian tea along with breakfast.

    The room was v clean & spacious. Nice & clean pool. Very accommodating staff. Gr8 location near to beach and mall. Good breakfast.

    Stayed in May 2025

  • Reviewed: 10 May 2025

    7.0
    Nice stay in Kuta
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room need some renovation

    The Staff are very friendly Good breakfast

    Stayed in May 2025

  • Reviewed: 6 April 2025

    7.0
    nice place, pretty pool, good location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Only complaint was the food we had from room service was dissapointing

    Great location and value for money - staff were nice too.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Aston Suite
    • Stayed 7 nights

    We recently stayed here for a week in a pool access Aston Suite. It was our 7th visit to Bali but first staying here. Check in was very fast and they let us into the room early as our flight had arrived at 9am. Check in is normally 2pm onwards but we got in about 11am. While we waited they gave us a cold glass of juice and we lounged by the pool. Reception staff were lovely and Julia was amazing for a chit chat and information about Nyepi which was on while we were there. The room was clean and tidy on arrival and was cleaned everyday with new towels available as needed. From the photos I was expecting more of a kitchen such as a microwave and toaster plus utensils and glassware but there was nothing other than a very small bar fridge and a kettle so that was a little disappointing. The bed was very hard for me personally, but my husband LOVED it and slept like a log every night. We had a buffet breakfast included in our fare and it was plentiful and very nice. An array of dishes from Indian, Japanese and Indonesian plus toast, cereals, eggs made to order, cold meats and cheeses, pastries and breakfast desserts plus coffee, tea and a choice of juices. Open 6:30am - 10am daily. The restaurant staff were amazing! Kristina and Widia specifically treated us like family. I even received a slice of my favourite cake delivered to our room on my birthday with a candle and a rendition of Happy Birthday to you! So lovely and thoughtful. The grounds are nice but lack gardens around the main pool area. The space just doesn't allow for it but there are lush gardens at the very back of the hotel. Having said that, it does mean there aren't many mozzies that live in the garden beds which is great! The location is fantastic. Far enough away from the busy areas to be relaxing but a 15 min walk and you can be at 2 huge shopping malls, many MANY restaurants and bars, Kuts Square, Kuta Art Markets, the beach, supermarkets etc. Within 50 meters you can get a massage, a t

    Stayed in March 2025

Showing 1 – 25

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