8.8

Reviews of Aston Gresik Hotel & Conference Center 4 stars

Jl. Sumatra 1-5, Gresik Kota Baru (GKB), Kebomas, Kabupaten Gresik, Jawa Timur, 61121 Gresik, Indonesia

  • Neeraj

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review
  • Aswin

    Reviewed: 17 March 2025 · Stayed in January 2025

    Verified review
  • Anthony

    Reviewed: 9 March 2025 · Stayed in February 2025

    Verified review
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  • Ellisa

    Reviewed: 18 February 2025 · Stayed in January 2025

    Verified review
  • Putra

    Reviewed: 29 January 2025 · Stayed in January 2025

    Verified review
  • Hirawati

    Reviewed: 28 November 2024 · Stayed in November 2024

    Verified review
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  • Jackey

    Reviewed: 8 October 2024 · Stayed in October 2024

    Verified review

    Location.

    Have to get out from room to get a drink water

  • Hoa

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review
  • Putra

    Reviewed: 16 September 2024 · Stayed in August 2024

    Verified review
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  • Thanapal

    Reviewed: 8 July 2024 · Stayed in July 2024

    Verified review
  • Maz

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review

    Good location.

  • Khairulaali

    Reviewed: 1 April 2024 · Stayed in March 2024

    Verified review

    Very Clean and convenient location

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  • Harizal

    Reviewed: 3 January 2024 · Stayed in December 2023

    Verified review
  • Cyril

    Reviewed: 19 December 2023 · Stayed in December 2023

    Verified review

    The was a good spread for breakfast. Since the hotel was connected to the mall, there were an assortment of eateries to choose from.

    The meal I ordered had to be paid by cash and could not be charged to the room.

  • Akmal

    Reviewed: 30 May 2023 · Stayed in May 2023

    Verified review

    clean & comfortable

    nothing

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  • Poh

    Reviewed: 10 May 2023 · Stayed in May 2023

    Verified review

    Everything is OK. The room is clean and new

  • 7.0 Good
    S

    Reviewed: 8 May 2023 · Stayed in March 2023

    Verified review

    Unfortunately I got a smoking room, other non smokinh rooms were taken.

    Property response:

    Dear S.Smit, Warmest Greetings from Aston Gresik Hotel & Conference Center. Thank you for choosing us as your preferred accommodation and providing your honest feedback as well. First and foremost, We would like to sincerely apologize for not being able to fulfill your expectation during your stay with us especially related to your room. We have taken note on our system your preference for non smoking room so we can prepare for next arrival. We appreciate our guest feedback as it allows us to reevaluate our products and services to ensure it is in line with our brand and commitment to our guest . Once again, our sincere apology for the shortfalls and while we understand that we would not be able to change the experience you have had. We would also like to be given another opportunity to welcome you back. Sincerely, Ari Norma | Assistant Front Office Manager

    Dear S.Smit, Warmest Greetings from Aston Gresik Hotel & Conference Center. Thank you for choosing us as your preferred accommodation and providing your honest feedback as well. First and foremost, We would like to sincerely apologize for n… Show more

    Aston Gresik Hotel & Conference Center
    12 May 2023
  • 7.0 Good
    Jackey

    Reviewed: 4 May 2023 · Stayed in May 2023

    Verified review
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  • Hirawati

    Reviewed: 16 December 2022 · Stayed in November 2022

    Verified review
  • Karishma

    Reviewed: 23 November 2022 · Stayed in November 2022

    Verified review

    The hotel is a new one, so the room and amenities are in excellent order. The breakfast buffet was exceptional, with an enormous spread of different options. The staff was very friendly, and made a huge effort to help with any requests I had even though language was a challenge.

    Not so much didn't like, but I had trouble as a vegetarian. Honestly, this was an overall issue in Gresik, and not particular to the hotel, but when I asked for vegetarian food, I was usually handed a bowl of boiled vegetables. Edible, of course, but hardly a meal.

  • Mukarramah

    Reviewed: 29 September 2022 · Stayed in September 2022

    Verified review
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