Bathroom had a lot of dust and even some molth

Breakfast was outstanding

Stayed in September 2025

Spa on the top floor. Pay 850k ind only plain room. Not even have a sink to wash hand

Spacious room, clean

Stayed in August 2025

The

The view , the room and the breakfest when there a live band

Stayed in August 2025

Specifically for our apartment(#21-02), there was a lack of crockery and cutlery, very old aircon units, insufficient towels, microwave wasn’t working and bad leak in master bedroom long bath.

Nice lobby. Good size apartment and lots of natural light

Stayed in August 2025

The hotel is not sound proof so you are awakened not only by the Muslim prayers being broadcast over loud speaker beginning at 0430 and lasting a ridiculous 30+ minutes, but the traffic is busy and loud all night long. The front desk staff were less than helpful. I called down several times asking a question only to be told they would check on it and never call back. This happened several times, lastly, the pillows are ginormous and too big for the bed which made it uncomfy to sleep.

Spacious apartments/ washer, majority of staff were warm and welcoming, had a pool and buffet breakfast.

Stayed in August 2025

The service at Aston is superb

Stayed in August 2025

The service at Aston is superb

Stayed in August 2025

The hotel staff were friendly and helpful. The lobby was beautiful, and the restaurant breakfast was decent. The room itself was okay, but there weren’t enough toilet rolls and no trash bags provided. I also noticed some water marks on the bathroom counter, which made it feel not thoroughly cleaned. Overall, a bit disappointing.

The hotel staff were friendly and helpful. The lobby was beautiful, and the restaurant breakfast was decent. The room itself was okay, but there weren’t enough toilet rolls and no trash bags provided. I also noticed some water marks on the bathroom counter, which made it feel not thoroughly cleaned. Overall, a bit disappointing.

Stayed in August 2025

The hotel staff were friendly and helpful. The lobby was beautiful, and the restaurant breakfast was decent. The room itself was okay, but there weren’t enough toilet rolls and no trash bags provided. I also noticed some water marks on the bathroom counter, which made it feel not thoroughly cleaned. Overall, a bit disappointing.

The hotel staff were friendly and helpful. The lobby was beautiful, and the restaurant breakfast was decent. The room itself was okay, but there weren’t enough toilet rolls and no trash bags provided. I also noticed some water marks on the bathroom counter, which made it feel not thoroughly cleaned. Overall, a bit disappointing.

Stayed in August 2025

The hotel staff were friendly and helpful. The lobby was beautiful, and the restaurant breakfast was decent. The room itself was okay, but there weren’t enough toilet rolls and no trash bags provided. I also noticed some water marks on the bathroom counter, which made it feel not thoroughly cleaned. Overall, a bit disappointing.

The hotel staff were friendly and helpful. The lobby was beautiful, and the restaurant breakfast was decent. The room itself was okay, but there weren’t enough toilet rolls and no trash bags provided. I also noticed some water marks on the bathroom counter, which made it feel not thoroughly cleaned. Overall, a bit disappointing.

Stayed in August 2025

None

Room was very clean and spacious.

Stayed in August 2025

Breakfast food taste standard dropped compared to last time.

The hotel surroundings, rooms were clean and spacious. Staff were very polite and welcoming. Prove they did maintain their standard as itz my 2nd time stay since 2018 last visited them.

Stayed in August 2025

The food was either salty or cold

Nice and clean Friendly staff

Stayed in July 2025

Ants and cockroaches in room , bad smell towels

GYM sauna bar massage some food

Stayed in July 2025

Poor service

Very convenient

Stayed in July 2025

None

Bfast & service

Stayed in July 2025

In Masters toilet had to shower in the tub whc was risky, climbing in & out at least easier wf a footstool or smthg for old folks like us. Actually my daughter tripped last year. Living room toilet flooded twice, had to call for maintenance to clear choke. Should add extra point to plug in separately oven, kettle & the new water dispenser. Also in the master room for charging hp. Breakfast wasn’t a good spread like before, teh tarik was horrible dunno abt fruit juices but I only drank the soya bean tis time.

Love the Apt wf 3 rooms & living area for the fmly. Netflix & YouTube is an added feature for stay. Good bed & duvet wf extra pillows (thank you so much, to aid my back pain). I wish there’s a better lighted wall mirror in the room for makeup than juz the toilet mirror. The queen bedroom has a better mirror lighting compared to mine. Front liners don’t seem connecting but restaurant staffs was warm & all smiles.

Stayed in June 2025

The location is further from any mall

The food. Amazing. A lot of selections.

Stayed in July 2025

My favourite hotel in Batam. Polite staffs regardless which dept. Tifa did the check in for me. I left message for my parcels to be delivered to the room. In the evening she called up to check if I've received my items. Good follow up. Upon check out, I was surprised that the lady receptionist recognized me (sorry I didn't get her name). She bid farewell and said, "sampai jumpa lagi". My heart said, "oh yes, I will comeback 🥰 "

Stayed in July 2025

The Breakfast is good and many choices.

Stayed in July 2025

not really close to shopping vicinity :) but overall gojek/grap transport to shopping and restaurants is super easy and convenient

nice and clean hotel. Room-size is excellent. Very modern hotel. Keep it up

Stayed in July 2025

The receptionist was very polite and friendly. The breakfast buffet is good and offers a variety of options. The lobby is spacious and cozy. The staff at the restaurant are all friendly.

Stayed in July 2025

Nope. So far all good.

Is my 4th booking at Aston. Comfortable and spacious for big family in 1 apartment.

Stayed in June 2025

Wide variety breakfast but not tasty.

Clean

Stayed in June 2025