Reviews of Ashley Tugu Tani Menteng 4 stars
Jl. K.H. Wahid Hasyim No.4 2, RT.2/RW.7, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, 10340 Jakarta, Indonesia
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was perfect!
Nothing
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was my second stay in nearly one month. Staff are very helpful and kind. Rooms are wide and comfortable as well as bathrooms. I had the opportunity to do a late (very late) check out paying a 30% of the room cost and it was perfect, so that I could work before going to the airport.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean & friendly staff.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewCozy, Clean, Unique design, friendly staff, easy Access
Couldn't enjoy all the facilities due to my limited time trip
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewTennis 🎾
Breakfast was a little basic
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFrom the moment we walked in we were treated like royalty. Walk through the door, reception staff look up and smile. Arrive in the lift, reception staff look up and smile. Walk past the bar, bar staff look up and smile. Reception helped you fix anything. Free self-service laundry. The hotel was pristine and the room we had was spotless and comfortable with a superb shower. The breakfast was varied and had food to suit all tastes including Indonesian and European. They made omelets as well if you asked. We just loved coming back there. Quiet at night.
There was nothing we didn’t like but the pool was not for swimming in and there were only 6 beds. You could quibble about its location but lots of street food available close-by and it’s also close to Gambir Station and the National Monument.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything was fantastic!! My stay was made even more memorable by the excellent staff at the reception, Sebastian, he gave me great tips and was very kind and helpful. Breakfast was nice and the room beautiful with a wonderful view.
Freshly brewed coffee (nit from a thermos) would be appreciated.
Reviewed: 24 August 2025 · Stayed in May 2025
Verified reviewAs stated in my review from my stay three weeks earlier, this is a good hotel with a nicely designed room and good food at breakfast.
They made two flaws the second time around: 1) instead of using the bus (which I had done the other days), I wanted to take a taxi to be fast at dinner. However the staff member didn't look at his reservation and came 45 minutes later to announce that the first taxi had rejected the trip and had called a second taxi. So i would have been faster by bus in the end... 2) on the last moment i got a call whether i wanted to leave the room at check out time or extend my time at the hotel. Which i found a bit annoying, because earlier in the morning i had specifically asked until what time check out was, because i wanted to stay in the room as long a possible until check out time.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewwe had a family room - it was organized with a great deal of affection, with toys and costumes and decorations for the kids to play with. they appreciated it! Thanks to Sebastian and Mia.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewSuper clean and well appointed.
Breakfast has only black coffee, no latte even if I was willing to pay.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff was great, great location and facilities were great
Nothing
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewStaff Berlian served us with warm welcomed. We reached early she allows us to check in and the process is smooth.
Dear Nurul, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We’re delighted to hear that Berlian, our guest service officer made your arrival at Ashley Tugu Tani Hotel so warm and seamless. Early check-in can make all the difference after a long journey, and I’m thrilled she was able to accommodate you with such grace. Your appreciation will be proudly shared with Berlian—she truly embodies the spirit of our hospitality, and your recognition will mean a great deal to her. We hope the rest of your stay was just as smooth and memorable, and we look forward to welcoming you back soon to our hotel near Tugu Tani, Central Jakarta, where thoughtful service begins the moment you arrive. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Nurul, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReally nice place to stay. Amazing hotel staff.
Breakfast is a little bit modest.
Dear Iurii, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We would like to share your happiness with our team as we take pride in providing good service and hospitality. We thank you again for your valued patronage and look forward to welcoming you back to our hotel. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Iurii, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-a… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis was a lovely hotel, rooms were spacious and well serviced. Staff were lovely, really helpful, and gave us some dinner recommendations that were top notch! Lovely to have pool access. The national monument and mosque were only a short walk away, so handy for sightseeing
Dear Amy, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us. We thank you again for your valued patronage and look forward to welcoming you back to our hotel. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Amy, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-awa… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood central location. Great room, quiet, clean and comfortable.
Dear Bruce, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us. We thank you again for your valued patronage and look forward to welcoming you back to our hotel. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Bruce, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-a… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBedroom was clean. Nice British theme across the hotel, looks very pretty too. Bed was v comfortable. At night it was quiet and I had a great rest. Lighting in the hotel was great. Tv channel options were great.
Bfast option was not overly generous. But, a minor issue nevertheless.
Dear Aaron, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We're delighted to hear that your stay at Ashley Tugu Tani Menteng was a restful and enjoyable one. It’s wonderful to know that the British-inspired design, cosy lighting, and peaceful atmosphere contributed to a great night’s sleep—and that the TV channel selection added a touch of comfort to your stay. Your appreciation of the cleanliness and room comfort will be warmly shared with our housekeeping team, who take great pride in maintaining high standards throughout the hotel. We also take note of your comment regarding breakfast variety. While we're glad it didn’t detract from your overall experience, we do see it as an opportunity to improve. We're currently reviewing our offerings to ensure they better reflect the diverse tastes of our guests, including more generous options for those seeking a broader selection. Thank you once again for choosing our hotel near Tugu Tani, Central Jakarta. We look forward to welcoming you back soon for another lovely stay—perhaps with a few new breakfast surprises to enjoy. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Aaron, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-a… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe receptionist ladies were so friendly and very helpful. One of them even approached me the next day to ask where I have been to, how was everything basically. Bed was comfortable, room was clean everytime we asked for housekeeping. Location is quiet but not far from other attractions.
While the location is nice, I feel the area was a bit quiet. No convenience shop on the same road. There is conv store across the big roads btw,
Dear Dk Nurul Izzati, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We're delighted to hear that your stay at Ashley Tugu Tani Hotel was a comfortable one, and that our reception team—especially the ladies—made a lasting impression with their genuine warmth and attentiveness. It’s those small gestures, like checking in on your day, that truly reflect the heart of our hospitality. We’re also pleased that the housekeeping team kept your room spotless and that the bed offered a restful night’s sleep. Your appreciation will be shared with the entire team, who will be chuffed to know their efforts made a difference. Regarding the location, we understand your point about the quiet surroundings. While many guests appreciate the peaceful atmosphere near Tugu Tani, we recognise that easy access to convenience shops is important too. Thank you for noting the nearby store across the main road—we’ll be sure to highlight this more clearly in our guest information to help future visitors navigate the area with ease. We hope to welcome you back soon for another relaxing stay in Central Jakarta, where comfort and kindness go hand in hand. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Dk Nurul Izzati, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you f… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, excellent ambiance, very clean Sebastian and Harvey at the reception were very accommodating
Dear Lida Panagiota, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We're absolutely delighted that you enjoyed the ambiance, cleanliness, and prime location of Ashley Tugu Tani Hotel—your words truly brighten our day. A special thank you for mentioning Sebastian and Harvey at reception. Their warm hospitality and attentiveness reflect the heart of our service philosophy, and your recognition will be proudly shared with them. It’s moments like these that inspire our team to continue delivering exceptional guest experiences at our hotel near Tugu Tani, Central Jakarta. We look forward to welcoming you back soon for another seamless and memorable stay. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Lida Panagiota, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you fe… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt is a beautiful hotel, gorgeous property. The rooms are clean and spacious. The location is very central and close to most tourist spots. Super nice staff. The self service laundry room is great and very convenient. I will def stay here again if I am in Jakarta
Dear Mahajan, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us. We thank you again for your valued patronage and look forward to welcoming you back to our hotel. Yours sincerely, Levie Raymon Michael Hotel Manager
Dear Mahajan, Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home… Show more