Jalan K.H. Wahid Hasyim No. 220, 10520 Jakarta, Indonesia
#28 of 536 hotels in Jakarta
Guests' ChoiceBased on 1209 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
9.3
Value for money
8.8
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 7, 2024
Andreea
United KingdomThe hotel is very clean and comfortable. Outside area it is a little busy, but the hotel is like a little tranquil oasis. Restaurant downstairs has good food as well - we only stayed for a night
Stayed in May 2024
Reviewed: June 6, 2024
Elisza
MalaysiaFacilities not complete eg no fridge No connecting room for families
Strategic location & landscape is beautiful
Stayed in June 2024
Reviewed: June 4, 2024
Khalid
Saudi Arabiathe area was a little old and so much noises from cars and clubs i guess near by but the good thing it was close to the airport so yeah thats a plus
the breakfast was great and a lot of choicses however i wished i could find some arabic foods like foul and shashokah and tea with milk thats arabic you know somthing for all tastes
Stayed in June 2024
Reviewed: June 3, 2024
Helen
United KingdomWater in the swimming pool was a bit chilly
Large room comfortable bed good air-conditioning, very good choice for breakfast. It's a nicely designed hotel
Stayed in June 2024
Reviewed: June 3, 2024
Angel
SingaporeThe coffee selection in the breakfast should include cappuccino. I had to pay extra for it. The acoustic in the room was abit poor, I could hear the person next door snoring.
The breakfast selection starts 6am which is good for business travellers. It was very good with a balanced selection and fresh. Taxi booking was also very prompt whenever I asked for a booking. Location is near to local mall Sarinah and surrounded with street foods. The aircon switch was a digital one.
Stayed in June 2024
Reviewed: June 2, 2024
Rafael
ColombiaThe breakfast
Stayed in June 2024
Reviewed: May 30, 2024
Michelle
NetherlandsCentrally located, nice clean rooms and great breakfast options.
Stayed in May 2024
Reviewed: May 29, 2024
Ahmad
MalaysiaVery pleasant stay
Stayed in May 2024
Reviewed: May 26, 2024
Imogen
United KingdomAmazing staff, so accommodating and they even put a cake in my room and a hand drawn card for my birthday just seeing my date of birth on my passport! Really clean, incredible value for money!!! Would absolutely stay again!
Stayed in May 2024
Reviewed: May 26, 2024
Laurensmaas
NetherlandsJust a detail: but the pool temperature is a bit on the cold side.
The overall value for money is great. It is a beautiful hotel with clean and luxurious facilities. Also the staff is very friendly and helpful. A big bonus are the free laundry facilities.
Stayed in May 2024
Reviewed: May 24, 2024
Muhammad
MalaysiaI think the swimming pool would be better enjoyed with warmer water. As it is indoor, and easily maintained (I noticed the plants are not real, but that's ok), maybe invest a bit on making sure the water is optimal for swimming. It is just too cold!
The amenities The breakfast The room, and the TV The bathroom is spacious and well equipped- love the body wash! The friendly staffs, I felt their sincerity and hospitality The aesthetic of the whole hotel
Stayed in May 2024
Reviewed: May 21, 2024
Daniel
SpainVery caring staff and super comfy rooms. The design of the building is very good. Would certainly come back.
Stayed in May 2024
Reviewed: May 16, 2024
Mariusz
PolandVery nice hotel for a good price.
Stayed in May 2024
Reviewed: May 12, 2024
Hayati
MalaysiaThe smells and the room size
Great location, smells good, very friendly staff
Stayed in May 2024
Reviewed: May 10, 2024
Michelle
NetherlandsCentrally located, nice and spacious rooms, relaxing lobby/restaurant area for waiting.
Stayed in May 2024
Reviewed: May 9, 2024
Mark
United Arab EmiratesNONE
ALL. VERY GOOD VALUE FOR MONEY
Stayed in February 2024
Reviewed: May 8, 2024
Nurul
MalaysiaAll ok
Smell so good, decoration and location nice
Stayed in May 2024
Reviewed: May 6, 2024
Cindy
United States of AmericaPool was cold Ran out of toilet paper during the night.
Breakfast was good with plenty of choices Washer and dryer were helpful
Stayed in April 2024
Reviewed: May 1, 2024
M
NetherlandsSome of the rooms could use a touch up. However the design of the hotel is very nice.
They were very friendly and the service was great. We enjoyed our stay very much.
Stayed in April 2024
Reviewed: April 27, 2024
Megan
United KingdomNot very soundproof, could hear traffic outside and people coming in and out the elevator. Room service dining menu had most items listed as sold out on the online ordering service so couldn't use it.
Comfortable stylish room, good shower and comfy bed. Friendly, helpful staff. Very stylish lobby, the pool looked nice although I didn't use it.
Stayed in April 2024
Reviewed: April 27, 2024
Dominika
PolandLocation of the hotel is a bit sketchy, not every room has a window, swimming pool is next to the restaurant
Breakfast was really good with various dishes to choose from, small gym was free to use
Stayed in April 2024
Reviewed: April 26, 2024
Munirah
MalaysiaNo nearby eateries within walking distance.
Good breakfast served and food is delicious. Easy access to malls around the hotel.
Stayed in April 2024
Reviewed: April 20, 2024
Lafi
Saudi ArabiaExcellent
Stayed in April 2024
Reviewed: April 19, 2024
Setiawati
AustraliaUnfortunately, not many choices on room service, luckily Gofood available if you have the app, or short walk to Sarinah to get a decent meal.
Finally, we have found our favorite hotel in Jakarta, we will definitely book in again soon, I hope. Thank you, Hotel Ashley our last two night, in Jakarta become memorable and pleasant. The staff, the room, the hotel ambient was beautiful even my husband was blown away by the hotel interior and exterior, beautiful hotel, wonderful staff!! Hotel location isn't far away from Tanah Abang Market and Sarinah only a short walk away.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content