Reviews of Ashley Tanah Abang 4 stars
Jalan K.H. Wahid Hasyim No. 220, 10520 Jakarta, Indonesia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewNice welcoming arrangement by management and staff
No room service after 9pm
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel
Nothing
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewAmazing property! The staff is very friendly and welcoming!
Nothing at all
Dear Carina, Thank you for your wonderful feedback! We’re delighted to know that you had an amazing experience and felt warmly welcomed by our friendly staff at our hotel in Tanah Abang. We look forward to hosting you again soon. Sincerely, Eko Kurniawan Hotel Manager
Dear Carina, Thank you for your wonderful feedback! We’re delighted to know that you had an amazing experience and felt warmly welcomed by our friendly staff at our hotel in Tanah Abang. We look forward to hosting you again soon. Sincerel… Show more
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThey decorated the room for our honeymoon! Great facilities at a very good location.
Dear Carles, Thank you so much for sharing your wonderful experience! We’re delighted to know that you enjoyed the honeymoon decoration, our facilities, and the great location of our hotel in Tanah Abang. We look forward to welcoming you back for more memorable moments. Sincerely, Eko Kurniawan Hotel Manager
Dear Carles, Thank you so much for sharing your wonderful experience! We’re delighted to know that you enjoyed the honeymoon decoration, our facilities, and the great location of our hotel in Tanah Abang. We look forward to welcoming you b… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe lobby & staff
-
Dear Amiratul Izana, Thank you for your kind feedback. We are delighted to know that you had a good stay and enjoyed the lobby as well as the service from our staff. We truly appreciate your review and look forward to welcoming you back at our hotel in Central Jakarta, Ashley Hotel Tanah Abang. Sincerely, Eko Kurniawan Hotel Manager
Dear Amiratul Izana, Thank you for your kind feedback. We are delighted to know that you had a good stay and enjoyed the lobby as well as the service from our staff. We truly appreciate your review and look forward to welcoming you back at… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe design of hotel & smell good .
Dear HAFIZAH, Thank you for your kind feedback. We are glad to know that you liked the design of our hotel and the pleasant atmosphere. We truly appreciate your review and look forward to welcoming you again at Ashley Hotel Tanah Abang. Sincerely, Eko Kurniawan Hotel Manager
Dear HAFIZAH, Thank you for your kind feedback. We are glad to know that you liked the design of our hotel and the pleasant atmosphere. We truly appreciate your review and look forward to welcoming you again at Ashley Hotel Tanah Abang. S… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery clean, have good airconditioning
Nothing
Dear Ahmad Nordin, Thank you for your feedback. We are pleased to know that you enjoyed the cleanliness of our hotel and the comfort of our air conditioning. We truly appreciate your review and look forward to welcoming you back at Ashley Hotel Tanah Abang. Sincerely, Eko Kurniawan Hotel Manager
Dear Ahmad Nordin, Thank you for your feedback. We are pleased to know that you enjoyed the cleanliness of our hotel and the comfort of our air conditioning. We truly appreciate your review and look forward to welcoming you back at Ashley … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice accomodation & friendly staff
Rooms were a bit noizy / not well insulated
Dear Willem, Thank you for your kind words about our nice accommodation and friendly staff at our hotel in Tanah Abang. We’re sorry to hear about the noise issue due to room insulation. Your feedback is important, and we will look into ways to improve for a better guest experience. Kind Regard, Eko Kurniawan Hotel Manager
Dear Willem, Thank you for your kind words about our nice accommodation and friendly staff at our hotel in Tanah Abang. We’re sorry to hear about the noise issue due to room insulation. Your feedback is important, and we will look into way… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation, bedding
Soundproof not that ideal as whole night listening to room door closing sound from other rooms. Water pressure on the shower head can be more powerful
Dear Becky, Thank you for sharing your experience with us. We’re glad to know you were satisfied with the location and bedding at our hotel in Tanah Abang. We sincerely apologize for the inconvenience caused by the soundproofing and water pressure. Your feedback is very valuable, and we will work on improving these aspects to provide a more comfortable stay in the future. Kind Regard, Eko Kurniawan Hotel Manager
Dear Becky, Thank you for sharing your experience with us. We’re glad to know you were satisfied with the location and bedding at our hotel in Tanah Abang. We sincerely apologize for the inconvenience caused by the soundproofing and water … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaffs were friendly. They were very kind and smiling when communicating with u. Room doesn't smell and it's clean. I booked deluxe room so the double bed was awesome.The location was just ok, road can be busy with traffic but not as bad as other parts.
The pillows are hard for me. I did not get a good night sleep and was uncomfortable tbh. The walls are too thin and it can be very noisy at some point. 2 days of breakfast, but menu the exact same. The road outside the hotel can be hard to cross/access as there's a lot of people and motorcycles on the road during the day.
Dear Nurizzati Binte, Thank you for sharing your detailed feedback about your stay at our hotel in Tanah Abang. We are glad to know that you appreciated the friendliness of our staff, the cleanliness of the room, and the comfort of the deluxe bed. At the same time, we truly value your comments regarding the pillows, soundproofing, and breakfast variety, as well as your note about the traffic conditions around the hotel. Your input will help us improve our services and facilities. We hope to welcome you back again and provide you with an even better experience. Kind Regard, Eko Kurniawan Hotel Manager
Dear Nurizzati Binte, Thank you for sharing your detailed feedback about your stay at our hotel in Tanah Abang. We are glad to know that you appreciated the friendliness of our staff, the cleanliness of the room, and the comfort of the del… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewService was great and good selection at breakfast
Some maintenance in the rooms is needed
Dear Michael, Thank you for sharing your feedback about your stay at our hotel in Tanah Abang. We’re delighted to hear that you enjoyed the great service and the breakfast selection. We also truly appreciate your input regarding room maintenance, and we will address this to improve our facilities. We look forward to welcoming you back for an even better experience. KInd Regard, Eko Kuniawan Hotel Manager
Dear Michael, Thank you for sharing your feedback about your stay at our hotel in Tanah Abang. We’re delighted to hear that you enjoyed the great service and the breakfast selection. We also truly appreciate your input regarding room maint… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeautiful and tranquil
Dear Anna-Marie, Thank you for sharing your wonderful experience with us at our hotel in Tanah Abang. We're delighted to hear that the tranquil and beautiful ambiance provided a comfortable stay. We look forward to welcoming you back for an even more memorable experience. Kind Regard, Eko Kurniawan Hotel Manager
Dear Anna-Marie, Thank you for sharing your wonderful experience with us at our hotel in Tanah Abang. We're delighted to hear that the tranquil and beautiful ambiance provided a comfortable stay. We look forward to welcoming you back f… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing all is 👍
Dear Khalid, Thank you for your wonderful feedback! We’re so happy to know that everything met your expectations and that you had such a positive experience with us. Your kind words mean a lot, and we look forward to welcoming you back soon. Sincerely, Eko Kurniawan Hotel Manager
Dear Khalid, Thank you for your wonderful feedback! We’re so happy to know that everything met your expectations and that you had such a positive experience with us. Your kind words mean a lot, and we look forward to welcoming you back soo… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified review