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Reviews of Aryaduta Pekanbaru 4 stars

Jl. Diponegoro No. 34, Pekanbaru, 28116 Pekanbaru, Indonesia

#16 of 36 hotels in Pekanbaru

Guests' Choice

Review score

Based on 67 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    8.7

  • Value for money

    7.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 31 May 2025

    7.0
    Comfortable and I love its restaurant.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The building is old not maintained well.

    Good location to city central. Its restaurant is fantastic

    Stayed in May 2025

  • Reviewed: 27 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    people were not stopped using the pool with street clothes and even street sandals. there was a layer of dirt floating on the water and the bottom was invisible due to so much dirt in the water. so sad for the nicest pool in PKU

    most stylish hotel in PKU

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Best location, sfaff friendly, best breakfast, but need improvement room and toilet cleaning.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Carpet floor in the room was not cleaned well, need serious effort to flush toilet, toilet tiles seems to be repaired by unprofessional handy man.

    Best location closer to city central, quite, staff are very friendly breakfast was excellent

    Stayed in January 2025

  • Reviewed: 17 November 2024

    8.0
    Overall good experience
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff helping nature

    Breakfast

    Stayed in November 2024

  • Reviewed: 22 October 2024

    8.0
    Overall i enjoyed my stay and if i visit Pekanbaru again i would stay again at Aryaduta
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    a couple of things in the bathroom were a bit old or should be fixed, and the swimming pool could have been more clean

    the bed was very comfortable, the room was large and well designed and the view was great. it was good to relax by the swimming pool.

    Stayed in October 2024

  • Reviewed: 6 September 2024

    8.0
    Short visit for TAD sheila on 7
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Broken pipe at the sinki and hard to turn hot water knob. The cleanliness of the bathroom can be improved more.

    Big outdoor swimming pool and delicious coffee by the pool.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Water heater sometimes not working. There are water pump sounds and noise from upstairs. Room curtain is not blackout.

    Staff very nice and helpful.

    Stayed in September 2024

  • Reviewed: 19 July 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower often cold. Leaking water in the bathroom -toilet facility area. Several sockets did not work. Floor in room looked very wornout although it was clean. Groundfloor no socket to be found. Staff of restaurant was nice enough to vacate one of the places where they normally gather dirty dishes as that was the only place with a free socket. They even moved a table there so that i could work there with my student. Very kind of them.The rooms need urgent refurbishing. Also strange that I could not pay for my 3 breakfasts at the counter at check-in but had to pay breakfast everyday upon entering the breakfast room. No shoppingmall in the neighbourhood.

    Breakfast was rather complete. The staff was very friendly. A number of international tv channels.Resstaurant looked nice and had delicious mango smoothy.

    Stayed in July 2024

  • Reviewed: 8 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    none

    The staff in this property is very friendly and helpful. The restaurant is very clean and organized with a good variety of food.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    7.0
    1 day trip to Pekanbaru, Riau.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    water pressure not good also hot water for shower not available thru out the day

    Old charm building .. service food is good

    Stayed in May 2023

  • Reviewed: 29 March 2023

    8.0
    except the breakfast I like to stay here
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is monotone, always the same menu for one week. I never found beef

    Stayed in March 2023

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    breakfast selection is limited

    Stayed in December 2022

  • Reviewed: 20 October 2022

    6.0
    lack of staff. I only saw one woman staff during my stay. When i called 📞 the room service, no one answered.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    its old building

    it has large backyard

    Stayed in October 2022

  • Reviewed: 21 September 2022

    7.0
    ok
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    facilities are not well maintained

    big room

    Stayed in August 2022

  • Reviewed: 9 September 2022

    8.0
    Very good
    • Business trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast is no variable ... Main menu for 2 days its same

    clean , comfortable

    Stayed in September 2022

  • Reviewed: 19 January 2025

    5.0
    disappointed
    • Business trip
    • Couple
    • Ambassador Suite
    • Stayed 2 nights
    • Submitted via mobile

    rundown hotel

    location

    Stayed in January 2025

  • Reviewed: 30 October 2024

    10
    Beautiful view
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing stay

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    amazing!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    everything was fantastic

    Stayed in October 2024

  • Reviewed: 23 June 2024

    3.0
    Poor
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    there is no hot water. also not after running the water a long time (massive waste) and a technician for 20 min. overall poorly maintained, with poor service. there must be better places around..

    location

    Stayed in June 2024

  • Reviewed: 17 October 2023

    4.0
    Declining Hotel
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    - Water from the shower room leaking in to the toilet room - Dirty water from the top floor leaking in to the toilet room and corridor in front of toilet room - Breakfast taste not good

    - Comfortable bed & pillows - Size of bed room

    Stayed in October 2023

  • Reviewed: 26 September 2023

    5.0
    An old hotel that needs refurbish here and there.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Alot: as we entered the lobby, there is this smells like from an old house. The carpet on the coriodor was so old and the ones on the second floor to the meeting room was extremely old and need changing asap. The tv remote didnt work out. Tried to ring the reception twice with no answer.

    The location, and the view of the pool from above 9th floor, but didnt try the pool thou.

    Stayed in September 2023

  • Reviewed: 22 June 2023

    1.0
    Avoid this hotel at all reasons.. better be stay in barns
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything in this hotel is disastrous! Im staying at room 605 from june 20th til 21st 2023 - The room is filthy and dirty - room smells like it was kept locked for years, i even have to buy room refreshments by my self. Couldn’t sleep at all thanks to the stinky odor. - The water heater not working - I’ve tried requesting to change room, and yet they tell me its all full - The breakfast was not just bad, its also dirty. The plate, the glasses, even the seats im seating on is WET! - I suppose to stay here for two nights but im checking out on 1st night.. don’t care if i lost my money

    The location

    Stayed in June 2023

  • Reviewed: 12 April 2023

    5.0
    Okay at best
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The carpet was genuinely filthy The air conditioning didn't work properly The shower water pressure was very low and the water was barely warm Staff didn't pick up much at all when called the reception The lights were so moody and dark you couldn't read anything under them

    Not much

    Stayed in April 2023

  • Reviewed: 24 February 2023

    5.0
    Passable
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not clean Staff unhelpful Carpets too dirty

    Nothing to like

    Stayed in February 2023

Showing 1 – 25

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