Jl. Diponegoro No. 34, Pekanbaru, 28116 Pekanbaru, Indonesia
#16 of 36 hotels in Pekanbaru
Guests' ChoiceBased on 67 hotel reviews
7.1Cleanliness
7.4
Comfort
7.3
Location
8.3
Facilities
6.9
Staff
8.7
Value for money
7.1
Free WiFi
9.0
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Showing 1 – 25
Reviewed: 31 May 2025
Najemi
AustraliaThe building is old not maintained well.
Good location to city central. Its restaurant is fantastic
Stayed in May 2025
Reviewed: 27 March 2025
Sundar
Switzerlandpeople were not stopped using the pool with street clothes and even street sandals. there was a layer of dirt floating on the water and the bottom was invisible due to so much dirt in the water. so sad for the nicest pool in PKU
most stylish hotel in PKU
Stayed in January 2025
Reviewed: 3 January 2025
Najemi
AustraliaCarpet floor in the room was not cleaned well, need serious effort to flush toilet, toilet tiles seems to be repaired by unprofessional handy man.
Best location closer to city central, quite, staff are very friendly breakfast was excellent
Stayed in January 2025
Reviewed: 17 November 2024
Deepak
MalaysiaStaff helping nature
Breakfast
Stayed in November 2024
Reviewed: 22 October 2024
Alessandro
United Kingdoma couple of things in the bathroom were a bit old or should be fixed, and the swimming pool could have been more clean
the bed was very comfortable, the room was large and well designed and the view was great. it was good to relax by the swimming pool.
Stayed in October 2024
Reviewed: 6 September 2024
Enawati
MalaysiaBroken pipe at the sinki and hard to turn hot water knob. The cleanliness of the bathroom can be improved more.
Big outdoor swimming pool and delicious coffee by the pool.
Stayed in September 2024
Reviewed: 2 September 2024
Muhammad
MalaysiaWater heater sometimes not working. There are water pump sounds and noise from upstairs. Room curtain is not blackout.
Staff very nice and helpful.
Stayed in September 2024
Reviewed: 19 July 2024
Maja
NetherlandsShower often cold. Leaking water in the bathroom -toilet facility area. Several sockets did not work. Floor in room looked very wornout although it was clean. Groundfloor no socket to be found. Staff of restaurant was nice enough to vacate one of the places where they normally gather dirty dishes as that was the only place with a free socket. They even moved a table there so that i could work there with my student. Very kind of them.The rooms need urgent refurbishing. Also strange that I could not pay for my 3 breakfasts at the counter at check-in but had to pay breakfast everyday upon entering the breakfast room. No shoppingmall in the neighbourhood.
Breakfast was rather complete. The staff was very friendly. A number of international tv channels.Resstaurant looked nice and had delicious mango smoothy.
Stayed in July 2024
Reviewed: 8 July 2023
Abdullah
Omannone
The staff in this property is very friendly and helpful. The restaurant is very clean and organized with a good variety of food.
Stayed in May 2023
Reviewed: 25 May 2023
Hasnan
Malaysiawater pressure not good also hot water for shower not available thru out the day
Old charm building .. service food is good
Stayed in May 2023
Reviewed: 29 March 2023
Shahab
IndonesiaThe breakfast is monotone, always the same menu for one week. I never found beef
Stayed in March 2023
Reviewed: 5 December 2022
Fery
Indonesiabreakfast selection is limited
Stayed in December 2022
Reviewed: 20 October 2022
Wisnu
Indonesiaits old building
it has large backyard
Stayed in October 2022
Reviewed: 21 September 2022
Anggoro
Indonesiafacilities are not well maintained
big room
Stayed in August 2022
Reviewed: 9 September 2022
Soesianawati
Indonesiabreakfast is no variable ... Main menu for 2 days its same
clean , comfortable
Stayed in September 2022
Reviewed: 19 January 2025
Imdan
Indonesiarundown hotel
location
Stayed in January 2025
Reviewed: 30 October 2024
Mohammed
United KingdomAmazing stay
Stayed in October 2024
Reviewed: 26 October 2024
Mohammed
United Kingdomeverything was fantastic
Stayed in October 2024
Reviewed: 23 June 2024
Harmen
Netherlandsthere is no hot water. also not after running the water a long time (massive waste) and a technician for 20 min. overall poorly maintained, with poor service. there must be better places around..
location
Stayed in June 2024
Reviewed: 17 October 2023
Freddy
Indonesia- Water from the shower room leaking in to the toilet room - Dirty water from the top floor leaking in to the toilet room and corridor in front of toilet room - Breakfast taste not good
- Comfortable bed & pillows - Size of bed room
Stayed in October 2023
Reviewed: 26 September 2023
Jonta
IndonesiaAlot: as we entered the lobby, there is this smells like from an old house. The carpet on the coriodor was so old and the ones on the second floor to the meeting room was extremely old and need changing asap. The tv remote didnt work out. Tried to ring the reception twice with no answer.
The location, and the view of the pool from above 9th floor, but didnt try the pool thou.
Stayed in September 2023
Reviewed: 22 June 2023
Dwi
IndonesiaEverything in this hotel is disastrous! Im staying at room 605 from june 20th til 21st 2023 - The room is filthy and dirty - room smells like it was kept locked for years, i even have to buy room refreshments by my self. Couldn’t sleep at all thanks to the stinky odor. - The water heater not working - I’ve tried requesting to change room, and yet they tell me its all full - The breakfast was not just bad, its also dirty. The plate, the glasses, even the seats im seating on is WET! - I suppose to stay here for two nights but im checking out on 1st night.. don’t care if i lost my money
The location
Stayed in June 2023
Reviewed: 12 April 2023
Gaurav
IndiaThe carpet was genuinely filthy The air conditioning didn't work properly The shower water pressure was very low and the water was barely warm Staff didn't pick up much at all when called the reception The lights were so moody and dark you couldn't read anything under them
Not much
Stayed in April 2023
Reviewed: 24 February 2023
Aslan
SingaporeNot clean Staff unhelpful Carpets too dirty
Nothing to like
Stayed in February 2023
Showing 1 – 25
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