8,7

Recensioni su ARTOTEL Haniman Ubud 4 stelle

JALAN JATAYU DESA PADANG TEGAL UBUD, 80571 Ubud, Indonesia

  • Anonimo

    Data recensione: 11 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Paolo

    Data recensione: 8 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    E’ comodo se si vuole visitare il centro, uscire a cena senza prendere taxi. E’ tutto raggiungibile a piedi (negozi, alcune passeggiate alle risaie, diversi mercati, palazzo ubud, monkey forest, spa…) Colazione molto buona al bar annesso alla struttura, con un extra si possono avere anche degli ottimi croissant. Noi avevamo 2 monolocali 40, molto spaziosi. Bella doccia. Letti comodi. Albergo con un bel design, ragazzi giovani molto gentili.

    Le stanze laterali sono silenziose ma quelle lato strada piuttosto rumorose già dal mattino presto e sia sente l’odore dell’incenso. Non c’è vista, ma se si esce tutto il giorno non importa. Anche in piscina si sente il traffico. Il pomeriggio non c’è il sole in piscina. Sono scomodi tutti i bigliettini che si ricevono con i vari sconti o buoni per la colazione (basterebbe dire il numero di stanza)

    Risposta della struttura:

    Dear Mr./s. Paolo, Thank you for sharing your detailed review with us. 🌿 We’re delighted to know that you enjoyed our convenient location, spacious rooms, comfortable beds, and the delicious breakfast at Flock Café. It’s also wonderful to hear that our team made a positive impression on your stay. We appreciate your feedback regarding the street noise, incense smell, pool sun exposure, and the use of discount and breakfast vouchers. Your suggestions are valuable and will help us improve our guest experience further. We hope to welcome you back soon for another pleasant stay in Ubud. We HeART You, Kumala Assistant Sales & E-commerce Manager ARTOTEL Haniman Ubud

    Dear Mr./s. Paolo, Thank you for sharing your detailed review with us. 🌿 We’re delighted to know that you enjoyed our convenient location, spacious rooms, comfortable beds, and the delicious breakfast at Flock Café. It’s also wonderfu… Mostra altro

    ARTOTEL Haniman Ubud
    21 agosto 2025
  • Ivan

    Data recensione: 25 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata
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  • Mgianluca

    Data recensione: 1 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Hotel in posizione eccellente, a pochi passi dal centro di Ubud. La camera era molto spaziosa, pulita e confortevole. Il personale si è dimostrato estremamente gentile e disponibile fin dal nostro arrivo. Abbiamo organizzato alcuni tour, sia giornalieri che di mezza giornata, con l'autista Putu: sempre cordiale, puntuale e pronto a soddisfare le nostre richieste. Abbiamo anche approfittato del servizio spa, davvero eccellente e rilassante.

    L’unico aspetto negativo riguarda la colazione, servita nel bar adiacente all’hotel. Non è a buffet, ma prevede la scelta di un solo piatto tra poche opzioni disponibili, poco varie. Come bevanda è possibile scegliere tra succo d’arancia, tè o caffè, ma l’acqua è a pagamento, cosa che personalmente trovo poco comprensibile.

    Risposta della struttura:

    Dear Mr./s. MGianluca, Thank you very much for taking the time to share your experience at ARTOTEL Haniman Ubud. We’re thrilled to know you enjoyed our prime location, spacious and comfortable room, and especially the warm service from our team. It’s wonderful to hear that Putu helped make your tours around Ubud seamless and enjoyable. We’re also glad you had the chance to unwind at Kamalika Spa — your kind words mean a lot! We do appreciate your honest feedback regarding the breakfast experience. While our concept at Flock offers à la carte selections focusing on quality and freshness, we understand that expectations may differ, and we will certainly take your comments into consideration for future improvements — especially regarding basic inclusions like drinking water. We hope to have the pleasure of welcoming you back again soon for another memorable stay. We HeART You, Kumala Assistant Sales & E-commerce Manager ARTOTEL Haniman Ubud

    Dear Mr./s. MGianluca, Thank you very much for taking the time to share your experience at ARTOTEL Haniman Ubud. We’re thrilled to know you enjoyed our prime location, spacious and comfortable room, and especially the warm service fro… Mostra altro

    ARTOTEL Haniman Ubud
    11 giugno 2025
  • Claudia

    Data recensione: 27 aprile 2025 · Soggiorno nel mese di marzo 2025

    Recensione verificata

    La stanza è molto grande e spaziosa ed è tutto molto pulito

    La zona del wc è piccola e un po’ buia, la zona esterna della piscina è un po’ ristretta e poco soleggiata

    Risposta della struttura:

    Dear Ms. Claudia, Thank you very much for your kind review and for sharing your experience with us. We're glad to hear that you enjoyed the spacious and clean room, as well as our convenient location and facilities. We also truly appreciate your feedback regarding the toilet lighting and pool area. Your comments help us identify areas for improvement, and we’ll certainly take them into consideration as we continue to enhance our guest experience. We hope to have the pleasure of welcoming you back again soon! We HeART You, Kumala Assistant Sales & E-commerce Manager ARTOTEL Haniman Ubud

    Dear Ms. Claudia, Thank you very much for your kind review and for sharing your experience with us. We're glad to hear that you enjoyed the spacious and clean room, as well as our convenient location and facilities. We also truly appr… Mostra altro

    ARTOTEL Haniman Ubud
    6 maggio 2025
  • Anthony

    Data recensione: 25 ottobre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata

    La posizione, la cordialità del personale e il design dell'hotel e del bar Flock. Inoltre c'è una piccola piscina per rilassarsi e per rinfrescarsi dopo una giornata di visita ad Ubud o dintorni. Lezione di yoga gratuita di martedì e di giovedì mattina.

    Sarebbe meglio prenotare la camera con numero dispari (meno rumorosa per colpa del traffico)

    Risposta della struttura:

    Dear Mr. Anthony Wing Lun, Thank you, Mr. Anthony, for the wonderful feedback! We’re glad you enjoyed our location, staff, design, and amenities. We appreciate your tip about the room choice as well. Hope to welcome you back soon! We HeART You, Ida Ayu Kumala Asst. Sales & E-commerce Manager ARTOTEL Haniman - Ubud

    Dear Mr. Anthony Wing Lun, Thank you, Mr. Anthony, for the wonderful feedback! We’re glad you enjoyed our location, staff, design, and amenities. We appreciate your tip about the room choice as well. Hope to welcome you back soon! We HeA… Mostra altro

    ARTOTEL Haniman Ubud
    28 ottobre 2024
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  • Mattia

    Data recensione: 3 settembre 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Staff gentilissimo e super disponibile. Posizione ottima per soggiornare a Ubud. Consigliatissimo

    Risposta della struttura:

    Dear Mr./s. Mattia, Thank you for your kind words and for highly recommending us! We're delighted to hear that you enjoyed your stay and that our staff could make a positive impact on your experience. It’s great to know that you found our location ideal for your time in Ubud. We look forward to welcoming you back for another wonderful stay in the future! We HeART You, Kumala Assistant Sales & E-commerce Manager ARTOTEL Haniman Ubud

    Dear Mr./s. Mattia, Thank you for your kind words and for highly recommending us! We're delighted to hear that you enjoyed your stay and that our staff could make a positive impact on your experience. It’s great to know that you fo… Mostra altro

    ARTOTEL Haniman Ubud
    13 settembre 2024
  • Angelica

    Data recensione: 24 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Francesco

    Data recensione: 14 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Struttura molto bella, personale gentilissimo, posizione tranquilla a pochi passi dal centro che invece è caotico

    Pulizia lenzuola e asciugamani, macchiati anche se profumati. Lavandino in camera, terrazzo tra 3 muri totalmente non godibile

    Risposta della struttura:

    ear Francesco Michelangiolo, Thank you for your feedback and for highlighting the positives of your stay, such as our kind staff, peaceful location, and proximity to the center. We’re glad you found the facility nice and the surroundings quiet. We apologize for the issues you experienced with the cleanliness of the sheets and towels, as well as the layout of the terrace. Your feedback is valuable, and we will address these concerns to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide an improved stay. We HeART You, Ida Ayu Kumala Asst. Sales & E-commerce Manager

    ear Francesco Michelangiolo, Thank you for your feedback and for highlighting the positives of your stay, such as our kind staff, peaceful location, and proximity to the center. We’re glad you found the facility nice and the surroundings q… Mostra altro

    ARTOTEL Haniman Ubud
    15 agosto 2024
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  • Francesco

    Data recensione: 16 ottobre 2023 · Soggiorno nel mese di ottobre 2023

    Recensione verificata

    Pulizia della camera

    Nessun giardino e poco spazio intorno alla piscina

    Risposta della struttura:

    Dear Mr./s. Francesco, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to provide feedback on your recent stay in Ubud. We appreciate your comments and value your input. It's great to hear that you found our hotel to be clean and that the room was comfortable with a good bed. We take pride in maintaining a clean and comfortable environment for our guests. However, we apologize for not meeting your expectations in terms of value for money and the available facilities. Ubud does indeed offer a wide range of accommodation options, and we understand that different guests have various preferences and budgets. We continuously assess our pricing to offer competitive rates while providing the best value we can. We also note your comment about the absence of a garden and the limited space around the pool. Your feedback is important to us, and we will consider it for future improvements. If you ever decide to return to Ubud, we recommend exploring various options to find the one that best suits your needs. While we understand that you may have had some concerns during your stay, we hope you will consider giving us another chance to provide you with a more satisfying experience. Please feel free to reach out directly if you do decide to visit us again. Thank you for choosing our hotel for your stay. We HeART You, ARTOTEL Haniman Ubud

    Dear Mr./s. Francesco, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to provide feedback on your recent stay in Ubud. We appreciate your comments and value your input. It's great to hear that you fo… Mostra altro

    ARTOTEL Haniman Ubud
    25 ottobre 2023
  • Claudia

    Data recensione: 7 ottobre 2023 · Soggiorno nel mese di ottobre 2023

    Recensione verificata
  • Patrizia

    Data recensione: 9 settembre 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata

    TUTTO TOP

    Risposta della struttura:

    Dear Mr./s. Patrizia, Warmest greetings from ARTOTEL Haniman Ubud... Thank you so much for your wonderful review and perfect ratings for your recent stay with us. We are thrilled to hear that you found everything to be "TOP." Providing an exceptional experience for our guests is our ultimate goal, and your feedback is truly appreciated. We are delighted that you were satisfied with our staff, cleanliness, location, facilities, comfort, and value for money. Your positive comments are motivating and inspiring for our entire team. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future. If you have any specific preferences or requests for your next visit, please feel free to share them with us. Your satisfaction is our priority. We HeART You, ARTOTEL Haniman Ubud

    Dear Mr./s. Patrizia, Warmest greetings from ARTOTEL Haniman Ubud... Thank you so much for your wonderful review and perfect ratings for your recent stay with us. We are thrilled to hear that you found everything to be "TOP."… Mostra altro

    ARTOTEL Haniman Ubud
    4 ottobre 2023
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  • Riccardo

    Data recensione: 4 settembre 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata

    Camera grande Televisore Arredamento moderno

    Bagno minuscolo e il lavandino è in camera Lavandino senza acqua calda e 1 solo asciugamano (ma eravamo in 2 persone!) Colazione nel bar a fianco, con poca scelta e orari non utili (apre alle 8:00am, troppo tardi!) Piscina molto piccola e schiacciata tra il bar, l’hotel e la reception (no privacy) Camera che si affaccia su un parcheggio Reception inesistente, in uno sgabuzzino!

    Risposta della struttura:

    Dear Ms./s. Riccardo, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for sharing your feedback regarding your recent stay with us. We genuinely appreciate your honest review as it helps us identify areas where we can improve our services and facilities. We're disappointed to learn that your experience did not meet your expectations. We apologize for the inconveniences you encountered during your stay. Your comments regarding the bathroom, lack of hot water in the sink, and insufficient towels are duly noted, and we will address these issues promptly to ensure a more comfortable experience for our guests. Regarding breakfast, we're sorry to hear that the options and timing did not align with your preferences. We will take your feedback into consideration to improve our breakfast offerings and hours of operation. We understand your concerns about the swimming pool area and room view as well. We will examine the layout and privacy of our pool area to see if any adjustments can be made. Additionally, we will work on providing better room options with more desirable views. We genuinely value your input, and we hope you might reconsider staying with us in the future. Please do not hesitate to contact us directly if you decide to give us another chance, and we will do our utmost to make your stay more enjoyable. Thank you for choosing us for your accommodation, and we hope to have the opportunity to improve your impression of our establishment. We HeART You, ARTOTEL Haniman Ubud

    Dear Ms./s. Riccardo, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for sharing your feedback regarding your recent stay with us. We genuinely appreciate your honest review as it helps us identify areas where we can improve… Mostra altro

    ARTOTEL Haniman Ubud
    4 ottobre 2023
  • Ilaria

    Data recensione: 4 settembre 2023 · Soggiorno nel mese di settembre 2023

    Recensione verificata

    Ambiente accogliente e staff disponibile. Classi di yoga gratuite due volte a settimana.

    Lavandino molto piccolo in camera.

    Risposta della struttura:

    Dear Mr./s. Ilaria, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to leave a review for your recent stay with us. We truly value your feedback and are delighted to hear that you found our atmosphere cozy and our staff helpful. Providing a warm and welcoming environment is one of our top priorities, and we're thrilled that you experienced it during your visit. We also appreciate your positive mention of our complimentary yoga classes. It's always great to know that our guests are taking advantage of the services we offer to enhance their stay. We do, however, take your comments about the small sink in the room seriously. We understand that such details can make a difference in the overall comfort of your stay, and we'll certainly take this into consideration as we continue to improve our facilities. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. If you have any specific suggestions or requests for your next stay, please don't hesitate to reach out to us. Thank you once again for choosing our establishment, and we look forward to hosting you again soon. We HeART You, ARTOTEL Haniman Ubud

    Dear Mr./s. Ilaria, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to leave a review for your recent stay with us. We truly value your feedback and are delighted to hear that you found our atmosphere cozy… Mostra altro

    ARTOTEL Haniman Ubud
    4 ottobre 2023
  • Alessandra

    Data recensione: 1 settembre 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata

    La piscina molto bella, anche se non l'abbiamo usata, la cortesia del personale, molto giovane, e l'arredamento delle camere.

    Purtroppo la vista delle camere dava su un parcheggio e un torrente secco colmo di rifiuti. Abbiamo usufruito del servizio di lavanderia l'ultimo giorno e la consegna della biancheria è stata sollecitata perché in ritardo e la mattina dopo saremmo partiti. Quando è arrivata era umida e non stirata.

    Risposta della struttura:

    Dear Mr./s. Alessandra, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to share your thoughts on your recent stay at our hotel. We appreciate your feedback and would like to address your comments. We're pleased to hear that you found our hotel's location convenient and enjoyed the nearby breakfast place. It's great that you appreciated our very nice pool and the courtesy of our young staff. We take pride in our room decor and are delighted that it met your expectations. We do apologize for the disappointment you experienced with the view from your room. We understand that a pleasant view can enhance the overall guest experience, and we are actively working to improve this aspect. We're sorry to hear about your experience with our laundry service. Your feedback is valuable to us, and we will look into the issues you mentioned to ensure that such situations are avoided in the future. This does not meet our usual standard of service, and we apologize for any inconvenience this may have caused you. We appreciate your feedback, and it will certainly help us to make necessary improvements. We hope you'll consider giving us another opportunity to provide you with a more enjoyable stay in the future. If you have any further comments or concerns, please feel free to reach out to us directly. Thank you for choosing our hotel, and we hope to have the chance to welcome you back soon. We HeART You, ARTOTEL Haniman Ubud

    Dear Mr./s. Alessandra, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to share your thoughts on your recent stay at our hotel. We appreciate your feedback and would like to address your comments. We'… Mostra altro

    ARTOTEL Haniman Ubud
    27 settembre 2023
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  • Mikaela

    Data recensione: 27 agosto 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata
  • Alessandro

    Data recensione: 25 agosto 2023 · Soggiorno nel mese di luglio 2023

    Recensione verificata
  • Fabrizio

    Data recensione: 18 agosto 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata

    Poco e niente

    La camera è umida e con cattivo odore

    Risposta della struttura:

    Dear Mr. Fabrizio, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your detailed review and are glad to hear that you found our staff friendly and the overall cleanliness of the premises satisfactory. We also take note of your positive comments about the location and the available facilities. We apologize for any inconvenience you experienced with the comfort of your room. Your feedback is valuable to us, and we are sorry to learn that the room had a dampness issue and an unpleasant smell. We understand the importance of a comfortable and pleasant stay, and we are committed to addressing this issue to ensure that future guests do not encounter the same problem. Regarding the value for money, we apologize if you felt it was not up to your expectations. We strive to provide our guests with a quality experience that reflects the price paid, and we regret that this was not your impression in this case. We appreciate your feedback on this aspect and will take it into consideration for our ongoing efforts to enhance our services. We take your review seriously and will work diligently to improve the areas you mentioned. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future. We HeART You, ARTOTEL Haniman Ubud

    Dear Mr. Fabrizio, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your detailed review and are glad to hear that you found our staff fr… Mostra altro

    ARTOTEL Haniman Ubud
    1 settembre 2023
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  • Luca

    Data recensione: 17 agosto 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata
  • Ilaria

    Data recensione: 8 agosto 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata
  • Sebastiano

    Data recensione: 25 luglio 2023 · Soggiorno nel mese di luglio 2023

    Recensione verificata
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  • Sebastiano

    Data recensione: 25 luglio 2023 · Soggiorno nel mese di luglio 2023

    Recensione verificata
  • Sebastiano

    Data recensione: 25 luglio 2023 · Soggiorno nel mese di luglio 2023

    Recensione verificata

    Stanze pulite e minimali, letti comodissimi, posizione eccezionale, serramenti molto ben isolati

    Un po di odore di muffa dal bagno

    Risposta della struttura:

    Dear Mr./s. Sebastiano, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for sharing your review of your recent stay with us at our hotel. We are thrilled to learn that you had an overall enjoyable experience and appreciated several aspects of our establishment. We are glad that you found our rooms to be clean and minimal, providing a comfortable space for your stay. Our team takes great pride in maintaining high cleanliness standards, and it's rewarding to receive your positive feedback in this regard. It's delightful to know that you enjoyed the exceptional location of our hotel in the center of Ubud. Being situated in such a prime location allows our guests to explore and experience the best that the area has to offer. We are also pleased to learn that you found our beds to be comfortable, and the windows provided excellent insulation. A good night's sleep is essential for our guests, and we are thrilled that you had a restful stay. We appreciate your feedback on the staff and facilities. Your comments will be shared with our team to identify areas where we can make improvements and ensure that our guests receive the best service and experience during their stay. Regarding the musty smell from the bathroom, we apologize for any inconvenience this may have caused. Our housekeeping team will thoroughly inspect and address the issue promptly to provide a more pleasant environment for our guests in the future. Thank you for highlighting the value for money aspect of your stay. We strive to provide competitive pricing while offering top-notch amenities and services to our guests. Once again, we appreciate your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel on your next visit to Ubud. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We HeART You, ARTOTEL Haniman Ubud

    Dear Mr./s. Sebastiano, Warmest greetings from ARTOTEL Haniman Ubud... Thank you for sharing your review of your recent stay with us at our hotel. We are thrilled to learn that you had an overall enjoyable experience and appreciated s… Mostra altro

    ARTOTEL Haniman Ubud
    7 agosto 2023
  • Marco

    Data recensione: 17 marzo 2023 · Soggiorno nel mese di marzo 2023

    Recensione verificata

    La camera non era assolutamente di 40 mt2, la posizione sulla strada ci ha impedito di riposare. Asciugamani forniti insufficienti, rapporto qualità prezzo assolutamente insoddisfacente. In generale non lo consiglierei mai a nessuno

    Risposta della struttura:

    Dear Mr. Marco, Warmest greetings from ARTOTEL Haniman Ubud... First of all, allow us to thank you for choosing ARTOTEL Haniman Ubud and thank you so much for taking your valuable time to write a detailed review about your recent stay with us. It is a pleasure to have you staying with us and we do deeply apologize should your stay not meet your expectation. Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. One more time we deeply apologize for the inconvenience caused should it make your stay are not comfortable and we look forward to welcoming you back to stay with us with better service. We HeART You, ARTOTEL Haniman Ubud

    Dear Mr. Marco, Warmest greetings from ARTOTEL Haniman Ubud... First of all, allow us to thank you for choosing ARTOTEL Haniman Ubud and thank you so much for taking your valuable time to write a detailed review about your recent stay wit… Mostra altro

    ARTOTEL Haniman Ubud
    4 aprile 2023
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