Reviews of Sulendra Jungle Suites Ubud View by EPS 3 stars
Jalan Jembawan No. 70 Padang Tegal, 80571 Ubud, Indonesia

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewPeople here were very friendly. Room size was good.
Dear Kai, Thank you very much for your kind review and for staying with us at Sulendra Jungle Suites Ubud View. We’re delighted to hear that you enjoyed the room size and found our staff to be very friendly. Your feedback means a lot to us, and we’ll continue working to improve the comfort and facilities even more. We hope to welcome you back again in the future! Warm regards, Sulendra Jungle Suites Ubud View
Dear Kai, Thank you very much for your kind review and for staying with us at Sulendra Jungle Suites Ubud View. We’re delighted to hear that you enjoyed the room size and found our staff to be very friendly. Your feedback means a lot to us,… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe location is great, the staff are friendly, and the rooms are spacious, clean and comfortable.
If they have a fridge in the room, it would be good.
Dear Keiko, Thank you very much for your kind review and perfect scores! We’re delighted to hear that you enjoyed your stay, especially our location, staff, and the comfort of the rooms. 😊 We also truly appreciate your suggestion regarding the fridge in the room. Your feedback is valuable, and we will certainly consider this for future improvements. We hope to welcome you back again soon! Warm regards, The Sulendra Jungle Suites Team
Dear Keiko, Thank you very much for your kind review and perfect scores! We’re delighted to hear that you enjoyed your stay, especially our location, staff, and the comfort of the rooms. 😊 We also truly appreciate your suggestion regarding… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewIt is an excellent place and good location.There is a temple inside the house. Everything is great.
Dear Jagjeevan, Thank you very much for your wonderful review and the perfect scores across all categories! We are thrilled to hear that you enjoyed your stay and felt well taken care of by our team. It brings us great joy to know that you appreciated the peaceful surroundings, our unique temple inside the house, and the warm hospitality. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back to Sulendra Jungle Suite Ubud for another memorable stay! Warm regards, The Sulendra Jungle Suite Ubud Team
Dear Jagjeevan, Thank you very much for your wonderful review and the perfect scores across all categories! We are thrilled to hear that you enjoyed your stay and felt well taken care of by our team. It brings us great joy to know that you… Show more
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewIt is a beautiful place and it has AC and space to walk around
It is hidden but easy access so you will have yo walk and use lots of stairs.
Dear Bryan, Thank you for your wonderful review and for choosing Sulendra Jungle Suites Ubud View! We're delighted to hear that you enjoyed the beauty of our place, the air conditioning, and the spacious surroundings. We appreciate your feedback about the hidden location and the stairs. Our serene jungle setting does involve some walking, but we hope the peaceful atmosphere and stunning views made it worthwhile. We truly appreciate your visit and hope to welcome you back again in the future! Best regards, Sulendra Jungle Suites Ubud View Team
Dear Bryan, Thank you for your wonderful review and for choosing Sulendra Jungle Suites Ubud View! We're delighted to hear that you enjoyed the beauty of our place, the air conditioning, and the spacious surroundings. We appreciate your f… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewVery quiet. Central.
The bamboo roofs where not there, which makes a big difference.. and the garden view they first tried to give me was more of a construction site.
Dear Oystein, Thank you for sharing your feedback. We’re pleased that you enjoyed the central and quiet location. However, we regret to hear that certain aspects of your stay did not fully meet your expectations. We sincerely apologize for any inconvenience regarding the bamboo roofs and initial garden view. Your comments are valuable to us, and we will take them into consideration as we continue improving our facilities to enhance our guests’ experiences. We truly appreciate your visit and hope to have the opportunity to welcome you back for a better stay in the future. Best regards, Sulendra Jungle Suite Team
Dear Oystein, Thank you for sharing your feedback. We’re pleased that you enjoyed the central and quiet location. However, we regret to hear that certain aspects of your stay did not fully meet your expectations. We sincerely apologize fo… Show more
Reviewed: 16 September 2024 · Stayed in August 2024
Verified reviewFriendly and helpful staff.
Bugs (maybe it’s typical for Bali but my other home stay didn’t have this many), smelled weird, thin blankets that were more like sheets, bed and towels were very stained. Said there was a mosquito net but didn’t have one.
Dear Mindy, Thank you for taking the time to share your feedback about your stay at Sulendra Jungle Suites. We're glad to hear that you found our staff friendly and helpful. We sincerely apologize for the issues you encountered, including the bugs, strange smell, and the condition of the bed linens and towels. While some of the challenges with insects are common in Bali’s jungle areas, we will take immediate action to address these concerns and improve the cleanliness and comfort of our suites. We also apologize for the missing mosquito net and will ensure this is rectified for future guests. Your feedback is extremely valuable to us, and we hope to have the opportunity to welcome you back and provide a much better experience next time. Warm regards, Sulendra Jungle Suites Team
Dear Mindy, Thank you for taking the time to share your feedback about your stay at Sulendra Jungle Suites. We're glad to hear that you found our staff friendly and helpful. We sincerely apologize for the issues you encountered, incl… Show more
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewThe staff were friendly and helpful
My noisy neighbour - very inconsiderate
Dear Mr/s. Mandy Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this. We apologise for the disturbance caused to you by the other guests, we also told the guests not to make too much noise because it disturbs other guests, but they did not understand and ignored us. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. Mandy Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are… Show more
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 August 2024 · Stayed in August 2024
Verified reviewVery good position in the center of Ubud. The level of the room is in line with the price paid, but the pictures are not exactly like the actual room! The toilet and bedroom could be cleaner
Dear Mr/s. francesca Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this. For the cleanliness of rooms and bathrooms, we will evaluate with teams to make it even cleaner and better in the future. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. francesca Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you… Show more
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewVery kind staff, great location Nice hotel I would come back again The place was very good and I had a great time in Bali
Dear Mr/s. Jean-Baptiste Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. Jean-Baptiste Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that… Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 August 2024 · Stayed in July 2024
Verified reviewThe home stay is very central situated you are very fast every where just walking. Even though it is in the middle of the center, the building faces to some open space/garden areas so it was very quiet for sleeping. The rooms are extraordinary clean!
Dear Mr/s. Karin Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. Karin Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are… Show more
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 1 August 2024 · Stayed in August 2024
Verified reviewEverything is good ! Breakfast , people are nice , everyone try to help you , the view feom the top was great
Nothing
Dear Mr/s. jamal Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. jamal Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are… Show more
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewWonderful place, very atmospheric, lots of character, excellent location, nice family, ended up extending and staying 5 nights, would gladly stay here again. Overall excellent value.
Room was not cleaned and trash was not taken out even once during our 5 nights stay. No soap or shampoo provided except once on the first day upon request. One of the rooms has a net without a covering sheet so anyone standing outside can peep in anytime. Note - place has no private parking - parking is on the street.
Dear Mr/s. Numayr Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this. Our room cleaning is currently subject to guest requests due to staff shortages where our previous staff finished working on a cruise ship. So for the time being we only clean the room if there is a request. We are also still looking for staff so that all rooms are cleaned every day. We do not have a car park, but you can park on the street in front of our alley if available. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. Numayr Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you ar… Show more
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewThis was a very comfortable stay with a lovely jungle view from the room. My room had a fan, which was adequate at this time of year (July). The staff were very friendly and helpful. The banana pancake for breakfast was delicious.
Nothing
Dear Mr/s. Karen Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. Karen Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are… Show more
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 May 2024 · Stayed in February 2024
Verified reviewFrom this room you can hear the river below and there's lovely greenery all around, which hides the river, but it's beautiful just the same. Very peaceful for sitting on your porch and enjoying the morning or evening.
It was all good.
Dear Mr/s. Stanfield Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. Stanfield Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you… Show more
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewBreakfast
One power socket
Dear Mr/s. Steve Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this. There is only one power socket in the room. However, if you need more, we can help with additional sockets. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Sulendra Jungle Suites Ubud View by Eps
Dear Mr/s. Steve Warmest greetings from Sulendra Jungle Suites Ubud View by Eps, Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are… Show more