Service was very slow in the restaurant, on two occasions we were served our meals individually, and with a large time lapse in between dishes. Our starters were delivered after our mains

Location close to the Mall

Stayed in May 2025

The shower’s tiles were murderously slippery when wet. The bidet…?

Had all you needed for a quick stopover in Malang - and was attached to a shopping mall. A first for me. Convenient, bc that had a supermarket with international fare and beer as well. It had a certain 70s flair. It’s away from the tourist areas. Spectacular views of the volcanoes - if not cloudy.

Stayed in May 2025

Like l said, the traffic was busy because in the city.

From the reception, room facilities and breakfast was excellent. The wifi was good. Connected to the mall and it was the biggest in Malang. The traffic was busy, maybe because city area. Overall l would say, value for money.

Stayed in December 2024

Bathroom a bit slippery

Staffs were nice and helpful

Stayed in August 2024

1. The bathroom door should be clean, spotless without any stains. Free from fungus is higly appreciated. 2. Some walls in the room should have been re-painted. 3. Laundry bags must be present as well.

The breakfast was almost perfect, with various corners of foodies and the staff who were very helpful.

Stayed in February 2024

Personally for me some sunbeds around the pool would be good. There were some wooden 'huts' to sit in but they were not comfortable for very long. A sunbed or two just gives another option although I appreciate the pool was often empty. The team were also slow in responding to questions through booking.com

The room was a great size and was very spacious. It was spotlessly clean, very modern and the beds were comfortable. We got into Malang at around 3am and we were able to check in at this time. Staff at the hotel were very helpful and we were especially thankful to the receptionist on our last morning who helped arranged a taxi whilst we ran late for a train!! The pool was big, clean and often empty! The location right next to a large mall was also helpful. This hotel was a great base to explore Malang.

Stayed in September 2023

Breakfast were good, staffing was nice and friendly

Stayed in July 2023

The room could have been cleaner and in better condition. Low variety of occidental food for breakfast (but a loooot of occidental dishes)

The staff was nice and helpful, they found us a driver to take us to the waterfalls. The room was big, and the bed was comfy. Soundproofing was ok.

Stayed in June 2023

Close by a mall, so it's convenient to go around to get what we needs and find some restaurants for meals.

Stayed in March 2023

I can’t specifically say there was anything I didn’t like about the hotel, but would have been nice if there were balcony or terrace rooms.

The hotel is located in the center of Malang and is attached to MOG mall which is very convenient. choice of breakfast was very good and staff were very friendly and helpful. Room was spacious and clean.

Stayed in February 2023

The toilet not using Bidets, it will be great if they have them

All good, beside the toilet concept

Stayed in December 2022

It could have been cleaned a bit better. I found a lost potato fry of the previous guest in the minibar. But this is forgivable, since cleaning staff get little time to clean up.

It’s linked to the mall. Also, there is a little gym next to the pool/spa. I loved the little gym there. It had towels ready and bottled water and airco. I also think the rooms were really nice and spacious.

Stayed in December 2022

Brakfast

Stayed in November 2022

Nothing in press

Nothing special

Stayed in October 2022

Nothing

Panderman cafe

Stayed in September 2022

My girlfriend was a little bummed out there weren't any comfy chaise longues next to the pool, but the pool itself is very nice, long enough to do small laps:)

Friendly staff, great breakfast buffet, very clean rooms. Price - quality ratio is excellent!!

Stayed in September 2022

English of staff is very limited, also the hallways are very echoing

Good location, spacious rooms.

Stayed in September 2022

It’s very dated. I feel like this is a hotel that’s past its time. With some investment in breakfast, rooms, facilities to bring it into 2025- it could be a really excellent hotel. The WiFi was ok but not great. Breakfast needs improvement

The staff were outstanding, friendly, smiling, helpful and kind. The rooftop was lovely - but they can do so much more with it if it had a refurb!

Stayed in August 2025

nothing

everything

Stayed in June 2025

breakfast is so-so

in the middle of the city

Stayed in August 2024

All ok for me

Central Park near shopping and car early to get

Stayed in August 2024

We booked a non smoking room but the room was smell like nikotin junkies were there for the whole time. It could be due to the bad AC and non openable window. The room was dirty.

The staffs were quite nice and polite.

Stayed in August 2024

the ac and etc

Stayed in June 2024

-

Clean

Stayed in June 2024