Reviews of Arbathu Villa Ubud

Staffs were very friendly and service oriented. They try their best to please customers with their capacity.

1. The difference in floor level (from foyer to dining room) without a sign caused 3 people to fall. And one of the tourists experience a broken bone (please see photo attached from hospital) has reported to the reception. His response was that this was the first time. Hazards like this are not the first or frequent problems. In reality an accident happens and there were victims. 2. The water discharge in the sink and in the bathroom upstairs is clogged. 3. There is an unpleasant odor from the upper bathroom room. 4. The air conditioner in the lower room does not work, as well as the air conditioner in the upper (main) room cannot be changed. We have reported almost everyday. 5. Breakfast menu wasn't clear halal & non halal

Staff were fantastic and the view was relaxing and excellent. They made my birthday special and it was a quiet accomodation.

Very out of the way with limited food options.

Hotel employees stole our money and when ı said you have to settle this case he said you can go to police if you want. by the way there is no camera in hotel and around

lovely area, great rice field views, small compound.We stayed a week. Simple houses, simple breakfast We did not expect much. Clean beds, towels changed daily. Very quiet. Overall it was good value for money!

Our villa need s little maintenance, no curtain on bathroom window, shower pressure very slow, simple furnishings. Staff is kind, but does not speak much English, and not trained in hospitality. The place feels a little rugged, common bathroom is abandoned by pool, not sure why it is never cleaned. Pillows are very high like common in Bali. They smoke in the kitchen, That needs to change!

We had the villa for 8, which had a marvellous view to the rice fields. Truly amazing views. Additionally, Arii, the person who was working at the entrance was super kind and helpfull at all times. He helped us with finding drivers, motorbikes, even got us a reservation at cretya. That guy is crazy good at his job, he made our stay awesome.

The scenic beauty and surrounding

Cleanliness could have been better. On our first day we found toilets not flushing properly and room a bit unclean

Very quiet location, next to a rice field, so we can see and hear the birds. The grounds are beautifully maintained and the staff is really helpful. Bottled water provided.

We did have a small issue with the toilet which was fixed pronto. Less facilities if you want to cook. But who wants to while in Bali?

Friendly helpful staff

It was clean and comfortable.

Staff didn’t speak English. No restaurant.

The staff were very welcoming and helpful! Beautiful pool and villas

Definitely need to rent a bike or driver as it’s far from the main area of Ubud. But worth it for the serenity

The staff was super kind and helpful. They truly aimed to please!

The property is quite far from any conveniences (restaurants, grocery, etc.). The property is in need of repair. There were no shower heads in our bathrooms. The faucets were shaky and even fell off in one bathroom. Water pressure is extremely low making showers with a handheld shower almost impossible.

It was a great place for quiet away from the hustle and bustle of Ubud.

Nothing

Staff were lovely and pool area was nice, location was pretty central.

Villas were old fashioned/outdated, this showed with rust, stains etc and there were lots and lots of ants coming into the villa. We were also certain there were rats in the roof/ceiling as they were very noisy above the bedrooms throughout the day and at night.