Very nice and big appartment

Stayed in August 2025

The keys were received with a warm welcome smile at a late time. Very easy to collect from reception open 24hours.

Stayed in April 2025

I feel the cost of accommodation in Bali has gone up up a lot in the past year or two and it’s quickly becoming not a very budget friendly holiday destination

The property was grate really good size

Stayed in March 2025

A few small things were lacking the the apartment but a quick call to guest services had these sorted out.

The apartment was well stocked with kitchen utensils and activities for kids and adults. The resort grounds, pool and restaurants were beautiful. Short walk to local supermarkets, places for massages, shopping and the beach.

Stayed in March 2025

Absolutly fantastic place. 11/10

Stayed in February 2025

Nothing!

Fantastic resort facilities. Restaurant staff were amazing with our dietary requirements (celiac), especially Yuda! The beach club shuttle bus was also a great bonus

Stayed in September 2024

Unrelated to the apartment, we loved themed dinners at the Square restaurant last year, but they raised the price quite significantly this year, and it is no longer good value for the money, in our opinion. We just enjoyed the food from the menu instead.

This spacious and comfortable apartment is located in the prime spot of the Novotel complex on the 5th floor, overlooking the pool and the restaurant. It is very clean and very well maintained. Huge balcony that feels very private. Some people say the Novotel complex is getting a bit dated, but not this apartment. It was the second time we stayed in this apartment, and the moment we walked in on 20/08/24, we felt as if we only left it yesterday, despite leaving it in September last year. We liked the facility, the quality of the Square restaurant food, and especially the beach club, which had amazing staff. If you like snorkelling, this is the place to be. 200m on the right from the beach club, you can find an artificial reef with coral gardens and thousands of beautiful fish. If you are unsure, just ask the staff, and they will show you where the coral gardens are. We will be back next year.

Stayed in August 2024

The bathrooms were good but too dark and the showers were not great but wouldn’t stop me from booking here again as the owner was lovely and the apartment was nice

Stayed in July 2024

Hot water in the shower didn’t work properly. Was a bit unsure regarding the garbage situation as no one came to collect it and we couldn’t find a central trash area but I didn’t find it a big deal.

Massive apartment, very spacious for our family. Staff were very attentive and the pool area was huge. Apartment came with a big balcony but the laundry hanger was quite small for our washing. Private beach area accessible by the hotel’s shuttle, super handy but the bus didn’t show up on their designated time unless they’ve been notified

Stayed in June 2024

Everything was great.

Very spacious and a great location.

Stayed in December 2023

Be aware that if you book one of the residences via the owners rather than booking via the Novotel Resort, the resort will attempt to charge you for any incidental. There were a few miscommunications between the owner & Novotel reception which was a little frustrating at times and there were some maintenance issues but everything was eventually worked out and the owners were quick to put things right.

Location was great, close to beach and we loved the free shuttles to the beach club and Bali Collective. Close to shops, bars, restaurants and convenience stores. Great to be able to use the Novotel facilities and partake in the various theme nights if we wanted to. Overall it was comfortable, clean and relaxing. Staff were friendly.

Stayed in October 2023

Nothing really.

This private residence is located within the Novotel Nusa Dua 5-star resort. The place is simply amazing. We loved the resort facilities and beach club. The beach provides you access to unique snorkelling spots. Just walk to the right until you see the blue buoy, and you will find a fantastic place to see beautiful underwater life. Stay away from snorkelling tours; you have the best free area 200m from the beach club. We also enjoyed the food from THE SQUARE restaurant, especially themed diners (Italian night, Fish BBQ night, BBQ night at the beach club). The staff is simply excellent and super helpful and friendly. The apartment is on the 5th floor, overlooking the resort facilities. It is spacious, has two bedrooms with king beds, a huge living area and a large balcony. It was very clean. It was our first time in Bali, and the place made us want to come back as I had heard mixed opinions on the Bali holidays and was somewhat sceptical after visiting Thailand a few times and regularly visiting Cairns, QLD. We will be back, for sure.

Stayed in September 2023

Nothing

The size of the appartment is why we come back to novotel nusa dua as we can ensure the whole family is comfortable and has space whilst enjoying an excellent resort and facilities

Stayed in September 2023

There were a lot of leftovers from previous guests. Useful stuff but weird to have half eaten packs of oatmeal, sugar, etc. Wish they had put atleast fresh coffee and tea packs. There was no creamer. The bathroom closet had used conditioner bottles, moisturiser… just weird that’s all. Ocean is not walkable. Property is very nice but you’ll have to take a cab to go anywhere.

The 2 bdr 2 bath kitchen apartment was excellent. The rooms were spacious, the living area really nice. 3 TVs, bigg balconies in all rooms. Master bath was huge. Beds were very comfortable. Books for reading. Clothes washer. Rice cooker. Microwave. Sadly we were there only for a night, would’ve loved to have stayed longer. The apt was close to the back entrance that you can walk out of to buy stuff.

Stayed in September 2023

Occasionally there were some smell in the smaller bathroom. Probably from the drain hole.

I really liked this apartment. There are separate bedrooms and separate bathrooms for parents and for kids. Great view from the balconies. All necessary amenities are there.

Stayed in May 2023

nothing bad really about the hotel. the access to ATMs is a problem in most areas of the island so not specific for this hotel. You can find them empty. there is a couple behind the hotel but they would benefit from one closer to the reception.

Beautifully arranged area allowing for nice walks along the hotels and down to the beach. The facility is very family friendly with nice pool area, restaurant, bar & other facilities surrounded by rich and well maintained vegetation, Koi ponds and the like. You may wake up for the local roosters and can hear the typical tropical birds. Squirrels playing on the trees, frogs may sing at night. Very peaceful ! The apartment we hired was spacious and well equipped with two bathrooms and two balconies. Kitchen and living room was also nicely fitted out. the hotel’s entire team was very kind and helpful during our whole stay.

Stayed in April 2023

somehow we did not receive room service

Stayed in March 2023

I was good but kids room and facilities in the hotel are quite poor. However, all depends on what you are seeking for and what is the level of your standard you used to.

quite big apartment; tidy and clean - good housekeeping and personnel; no mosquitos beach is 10 mins walk or via using a shuttle bus (every 15 mins) Great and friendly personnel.

Stayed in February 2023

Apartment was very spacious, clean and comfortable.

Stayed in October 2022

The kitchen cupboards were very grubby inside, with leftover opened packets of food.

Room size, hotel pool and grounds, friendly staff

Stayed in September 2022

Rigid check out policy even check in late

The best place for husband and wife with 2-3 kids.

Stayed in September 2022

We booked this accommodation for 1 night and all we did for the whole afternoon was to request for maintenance. The washing machine was child locked, the water dispenser cooler is not working and all the adaptors for phone charging are not working. When we called the Novotel front desk, it was a concern for the owner of the unit. We paid almost 400 dollars for just 1 night and this is what we get. It is apartment 9503 and it was very disappointing. We won't try this accommodation again. It just made my birthday a bad day.

The rooms looked nice.

Stayed in March 2025

There are no curtains in the apartment! We remote work back to Europe so we tend to work late and sleep late. Not very easy to sleep when the sun lights up the room at sunrise.

Lovely spacious apartment, big comfortable beds and a huge balcony. The hotel facilities are excellent and prices very reasonable. Free kids club, great spa which is very inexpensive.

Stayed in August 2023

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Stayed in April 2025