Reviews of Andaz Bali, By Hyatt 5 stars
Jalan Danau Tamblingan 89A, 80228 Sanur, Indonesia

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation and ambience
Food was terrible and overpriced
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewEverything!! It was the best. Loved the Byredo in the bathrooms too- very fancy!!!
The shared gym- it was nice but too small and very busy at peak times!!!
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations is our priority, and your comments inspire us to remain dedicated. Thank you again for sharing your comments and we sincerely look forward to welcoming you back to our hotel.
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations… Show more
Reviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewBeautifully located, green and very relaxed vibe
None
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations is our priority, and your comments inspire us to remain dedicated. Thank you again for sharing your comments and we sincerely look forward to welcoming you back to our hotel.
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewbeautiful property in a beautiful setting. The hotel is located on the beachfront, with a 5km walkway with other hotels and restaurants along the beach path. This is a beautiful beach walk we did in the mornings and caught the cool breeze off the sea which was so lovely. We stayed in a garden villa with pool, which was stunning. The staff were amazing and really looked after us. There was one evening where the service was not great in one of the restaurants and the assistant Food & Beverage manager Dharma was incredibly apologetic and went out of his way to compensate, offering us complimentary breakfast (which was amazing) and a late check out to suit our flight time. We had a wonderful time in this idyllic location and can wholeheartedly recommend the Andaz.
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciate your time in sharing such thoughtful and detailed feedback. We are truly delighted to hear that you enjoyed our beautiful property and its beachfront setting! It’s also heartening to know you found our team contributed positively to your experience. Your kind words about their attentive response mean a lot to us. Ensuring we meet and exceed guest expectations is our priority, and your comments inspire us to remain dedicated to that goal. Thank you once again for your recommendation, and we sincerely look forward to welcoming you back to our hotel for another unforgettable stay.
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciate your time in sharing such thoughtful and detailed feedback. We are truly delighted to hear that you enjoyed our beautiful property and its beachfront settin… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewAmazing!
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations is our priority, and your comments inspire us to remain dedicated. Thank you again for sharing your comments and we sincerely look forward to welcoming you back to our hotel.
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewIt’s the best place ever !!
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations is our priority, and your comments inspire us to remain dedicated. Thank you again for sharing your comments and we sincerely look forward to welcoming you back to our hotel.
Dear Guest, Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your postive experience during your stay with us. Ensuring we meet your expectations… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBreakfast was amazing, and the entire hotel complex is simply gorgeous, and nice and quiet
No notes - this place is absolutely wonderful!
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe property was absolutely gorgeous. It was clean, luxurious and takes your breath away. The breakfast experience was the best we had in Bali.
I didn’t like that when I ordered something to the room that the things didn’t come together but apart and we had to wait for each delivery to come, even though I ordered the stuff at the same time. The main pool was bombarded with kids pool toys with loads of kids when the kids pool was empty! I feel like the money I paid for our stay could not be enjoyed as we could not relax and enjoy the pool area. The check in and check out process took an hour which became dragged out and annoyed - a faster process will be welcomed.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewAll facilities were excellent, food was excellent at all restaurants in the hotel.
Nothing
Dear Eva, We truly appreciate your wonderful feedback. It’s great to hear you had a relaxing stay and enjoyed our service, facilities, and dining. We look forward to your next visit!
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in April 2025
Verified reviewThe food especially breakfast was spectacular.
Nothing.
Dear Camilia, We’re so glad you enjoyed our breakfast experience. Thank you for your review and we look forward to welcoming you again!
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewRoom and hotel facilities were excellent. Staff very pleasant
It is an expensive hotel for Bali standards, they should at least include a free breakfast which is standard for most other resorts
Dear Jamie, Thank you for your kind feedback. We're happy to know you enjoyed our facilities and the service from our team. Hope to see you again soon!