Food was terrible and overpriced

Location and ambience

Stayed in August 2025

The shared gym- it was nice but too small and very busy at peak times!!!

Everything!! It was the best. Loved the Byredo in the bathrooms too- very fancy!!!

Stayed in July 2025

None

Beautifully located, green and very relaxed vibe

Stayed in August 2025

Amazing!

Stayed in July 2025

No notes - this place is absolutely wonderful!

Breakfast was amazing, and the entire hotel complex is simply gorgeous, and nice and quiet

Stayed in June 2025

I didn’t like that when I ordered something to the room that the things didn’t come together but apart and we had to wait for each delivery to come, even though I ordered the stuff at the same time. The main pool was bombarded with kids pool toys with loads of kids when the kids pool was empty! I feel like the money I paid for our stay could not be enjoyed as we could not relax and enjoy the pool area. The check in and check out process took an hour which became dragged out and annoyed - a faster process will be welcomed.

The property was absolutely gorgeous. It was clean, luxurious and takes your breath away. The breakfast experience was the best we had in Bali.

Stayed in June 2025

Nothing

All facilities were excellent, food was excellent at all restaurants in the hotel.

Stayed in June 2025

Nothing.

The food especially breakfast was spectacular.

Stayed in April 2025

It is an expensive hotel for Bali standards, they should at least include a free breakfast which is standard for most other resorts

Room and hotel facilities were excellent. Staff very pleasant

Stayed in June 2025

Nothing

We loved the Andaz Sanur. The room was a generous size, clean and well appointed. The village area where all the restaurants opened into was green and lush as were the very well maintained gardens. The a la carte (all you can eat) breakfast was very good. The hotel main pool looks out to the beach and it’s peaceful to sit and watch the local fishermen each evening. You can stroll along the boardwalk to a few other hotels and restaurants. We would definitely recommend this hotel.

Stayed in May 2025

Nothing

You have just fallen into the arms of luxury. We spent one night here prior to heading to Nusa Penida. The area is bustling with many shops and restaurants nearby. We wish we had stayed longer rather than mostly rainy Ubud. I left medication in our room and they held onto it for four days before I was able to return. Thank you so much. We absolutely loved this place. Special shoutout to Agung and all the beach staff who were so kind and friendly. The room was amazingly spacious and beautiful; a graceful blend of modern Balinese - would love to return and spend multiple days.

Stayed in May 2025

Little bit noisy

Every thingwasgreat

Stayed in May 2025

Absolutely nothing - it was stunning

Stunning property conveniently located! Beautiful amenities and a genuine feel of traditional Bali with all the modern touches! Will definitely be a return visitor

Stayed in May 2025

We loved everything. Resort set in an immaculate rainforest garden environment on the Sanur beach and shopping strip. Rooms large spacious and very well appointed and very special touches. King bed extremely comfortable. Breakfast was one of the best ever encountered accompanied by such polite, obliging and very professional staff. All staff are such a great asset to the resort which made our stay so memorable. Also access to great fitness centre at the adjoining Hyatt Regency. Would definitely return and highly recommend to those wanting to experience this level in Sanur you will pleasantly surprised,

Stayed in May 2025

Nothing at all.

Amazing hotel! Beautiful property and rooms. We had a pool view over the quiet pool so lovely. Breakfast is the best I’ve ever had so many incredible options. Lots of options for restaurants and room service after a big day beaching and in the pool. Great property for kids has a shallow pool and lots of pool toys. Poolside service is amazing you order from a QR code and they appear from nowhere. The most beautiful sunrise ever from the hotel loungers on the beach front. Have booked our next stay we can’t wait to come back.

Stayed in May 2025

They gave me a wrong room type , taking a long time to change for the correct one , as a compensation they provided a late checkout. They should inform about the “turn down “ be on demand, which I was expecting to be automatic for this hotel category.

Very cool project, design , comfort and quality of food , amenities and outstanding staff. The breakfast is a showtime , one of the best a have seen , quality of food and variety.

Stayed in May 2025

Wonderful

Stayed in April 2025

The breakfast was exceptionally good, facilities very clean and modern, staff friendly. Most important of all, quiet.

Stayed in April 2025

Amazing and beautiful gardens. Enjoyed the quiet pool

Stayed in April 2025

Aesthetically pleasing, calm, near the center. Lovely staff, great food, service and modern rooms

Stayed in April 2025

Superb staff, exceptional facilities and beautiful rooms. Very good experience with young children although just be mindful of the ponds / pools around as there aren’t any railings. But just keep an eye on the kids :)

Stayed in April 2025

It would have been helpful to have a few more utensils, plates etc in the room, for snacks etc, as well as milk for coffee (although I did see you could request that).

Staff, amenities, vibe, was all top notch.

Stayed in April 2025

Lovely atmosphere and cleanliness

Stayed in April 2025

Exceptionally clean calm and service fantastic

Stayed in April 2025