Reviews of Amaroossa Suite Bali 4 stars
Jalan Kebo Iwa, No 2, Taman Mumbul, 80361 Nusa Dua, Indonesia
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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewStaff was ok alot training going on
Water stopped working when in the shower was late for a birthday party had t o finish shower with water bottles and bathroom pretty much fell apart
Dear Mr. Demian, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience and feedback. Our sincere apologies for not being able to exceed your expectations and concern about water issue. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr. Demian, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience and feedback. Our sincere apologies for not being able to exceed your expectations and conc… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewWe arrived about 9.30 to 10pm, & still needed to have dinner. Reception could not help us as the kitchen was closed, not even for a lite snack as my wife needed to eat something in order to take her medication. The bedroom door did not close & seal properly, rattled all night & the room was not very clean.
Dear Mr/s. Santo, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience and feedback. Our sincere apologies for not being able to exceed your expectations and concern about cleanliness. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Santo, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience and feedback. Our sincere apologies for not being able to exceed your expectations and … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewChecking out early and finding a new accommodation
Was nothing like the pics online. Very dirty
Dear Mr/s. Kaitlyn, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. Our sincere apologies for not being able to exceed your expectations and concern about cleanliness. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Kaitlyn, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. Our sincere apologies for not being able to exceed your expectations and concern a… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLiked the friendly staff...large room
Room was very very poorly maintained. It was not as pictured on the site... Holes in ceiling dripping water, shower screen door hanging off the hinges, multiple holes in walls, all furniture cracking and splitting, NO HOT water for shower or bath, shower head broken, no extra toilet rolls, kettle was broken, no teaspoons for tea/coffee station, front door frame was pulling off the wall also no safe in room, exposed power cords and bathroom did not could slide shut... Stair case had multiple broken tiles.. We left 2 days early
Dear Mr/s. Stacey, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. Our sincere apologies for not being able to exceed your expectations and concern about property conditions. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Stacey, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. Our sincere apologies for not being able to exceed your expectations and concern ab… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewWas quite old and run down. Food was good luckily as not much close by unless you got a driver. Couldn’t walk anywhere due to rain
Dear Mr/s. Trow, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. Our sincere apologies for not being able to exceed your expectations and concern about property conditions. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Trow, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. Our sincere apologies for not being able to exceed your expectations and concern abou… Show more
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewThe staff is very friendly and helpful. Breakfast was also good.
The room that I stayed in needs to be renovated especially the bathroom. The sinks were outdated and rusty. there was some type of stain on half the mirror. The shower door didn’t close properly so there was a lot of water on the floor. My room faced the street and it was very loud.
Dear Mr/s. Reginald, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience especially to our breakfast, friendly and helpful staff. Our sincere apologies for not being able to exceed your expectations and concern about property conditions. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Reginald, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience especially to our breakfast, friendly and helpful staff. Our sincere apologies for… Show more
Reviewed: 4 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 November 2024 · Stayed in October 2024
Verified reviewReviewed: 15 September 2024 · Stayed in September 2024
Verified reviewLocation, bed, balcony, view.
Cleanliness of my first room at first floor upon arrival was terrible. Bunch of hair in the shower room, no hot water, curtain fall off. But after asking for room move, i got better room at 5th floor facing to toll road which is slightly cleaner and fresher.
Dear Mr/s. Sebantiansuanda, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience especially to our location, bed, balcony and the view. Our sincere apologies for not being able to exceed your expectations and concern about cleanliness and hot water . Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Sebantiansuanda, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience especially to our location, bed, balcony and the view. Our sincere apologie… Show more
Reviewed: 11 September 2024 · Stayed in September 2024
Verified reviewLocation was really central to other places The staff were very helpful and friendly Room service was fantastic Our room had a very beautiful view
My toilet/shower kept leaking The water pressure of the shower was poor, and sometimes there would be no hot water The mini fridge did not keep my food cold Our bed broke when we sat on the edge
Dear Mr/s. Diane, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience especially to our staff and room view. Our sincere apologies for not being able to exceed your expectations and concern about toilet problem and fridge not working properly. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Diane, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience especially to our staff and room view. Our sincere apologies for not being able to ex… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 August 2024 · Stayed in July 2024
Verified reviewReviewed: 17 June 2024 · Stayed in June 2024
Verified reviewI wrote my complaint by email, and your manager sent me a plate of fruits as a compliment. I find it funny, the fact that she/he didn’t come to face me in person and she/he wrote in the letter to me “We take really serious customer complaints/feedback. Oh really?
The room. All these answers were in my email before I checked out.
Reviewed: 4 May 2024 · Stayed in May 2024
Verified reviewWhat a wonderful affordable place to stay. Not 5 start luxury, but does what it needs to. Would stay here again. Staff were brilliant and attentive to any requests. Food exceptional. Away from the hustle and bustle of kuta, but close enough to go there daily for a few $$ in a grab.
Could use some updates, but did notice they were starting those when I left. Air conditioning units on the balcony make them very hot, depending on which side you're on..
Dear Mr/s. Clempson, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our staff, food and our location. Our sincere apologies for not being able to exceed your expectations and concern about air conditioning (outdoor) positioning at the balcony that makes very hot when you're on. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Clempson, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our staff, food and our location. Our sincere apologies for not… Show more
Reviewed: 18 March 2024 · Stayed in March 2024
Verified reviewCloser to the airport and quite place to stay
Accomodating and very friendly staffs
Dear Mr./s. Herminia, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. We are glad to read that you had enjoyed your stay with us. We are looking forward to welcoming you back in the future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr./s. Herminia, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. We are glad to read that you had enjoyed your stay with us. We are looking forw… Show more
Reviewed: 18 March 2024 · Stayed in January 2024
Verified reviewLocation was great, close to some decent restaurants and spas, also the airport. Room was very spacious. The pool was nice.
Didn't look like the photos advertised but good enough. Bike rental here is way more expensive than other places (about 50k a day)
Dear Mr/s. Lam, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our location and spacious room. Our sincere apologies for not being able to exceed your expectations and concern about bike rental prices. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. Lam, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our location and spacious room. Our sincere apologies for not being … Show more
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewstaff were friendly.
Our room air conditioning is not working properly. floor was sticky. We request to change room and was only made available on 3rd day. dining area is a bit warm with only one cooler which can't cover the whole area.
Dear Mr/s. AI NAH, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our friendly staff. Our sincere apologies for not being able to exceed your expectations and concern about air conditioning was not working properly and floor was sticky. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. AI NAH, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our friendly staff. Our sincere apologies for not being able to e… Show more
Reviewed: 17 February 2024 · Stayed in February 2024
Verified reviewReviewed: 8 February 2024 · Stayed in January 2024
Verified reviewReviewed: 2 February 2024 · Stayed in February 2024
Verified reviewReviewed: 18 January 2024 · Stayed in January 2024
Verified reviewThe service, i said the telephone is broke, they dont send any reaction, they forget put the new towel, so i must always went to the reception to ask something, the hotel is old fashion and not mainteined as use to be
Dear Mr. Edrian, Warmest Greetings from Amaroossa Suite Bali. Thank you for your recent stay at our hotel and we are deeply apologies for any uncomfortable situation that you have while staying in our hotel. We're progressing to keep maintain our hotel facilities and services to be better than before. We're hoping to see you in your next visit to Bali of course with a better innovation and improvement. Kind Regards, Management Amaroossa Suite Bali
Dear Mr. Edrian, Warmest Greetings from Amaroossa Suite Bali. Thank you for your recent stay at our hotel and we are deeply apologies for any uncomfortable situation that you have while staying in our hotel. We're progressing to kee… Show more
Reviewed: 14 January 2024 · Stayed in January 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewThe super friendly staff, the size of the bedroom, clean. I had a good stay here, though it was not perfect (see what I didn’t like about the property)
The property is not very well maintained, yes it is clean & seems to be maintained at glance, but if you try to look it in a more detail inspection you will notice; you could see that some of the bamboo gates are missing, the lift is old, the curtain looks okay at first but if you noticed the inner part, oh it was torn, things like that. Super sad to see this beautiful property in that kind of condition. I hope the management will improve the maintenance of the property.
Dear Mr/s. P. De, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our friendly staff, the size of the bedroom and cleanlines. Our sincere apologies for not being able to exceed your expectations and concern about not very well maintenance property. Please rest assured that we will take immediate action to rectify these issues and enhance furthermore the offerings and areas of concern. Once again, thank you very much for sharing your feedback with us and we sincerely hope the above incident did not tarnish your overall impression. In the meantime, we look forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali
Dear Mr/s. P. De, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your good experience especially to our friendly staff, the size of the bedroom and cleanlines. Our s… Show more
Reviewed: 10 January 2024 · Stayed in December 2023
Verified review