Reviews of Amaris Hotel Fachrudin – Tanah Abang 2 stars
Jl. H. Fachrudin No. 8, 10250 Jakarta, Indonesia
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Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewMy room aircond put on timer. Already informed hotel to review it but no one coming. I woke up with night so many time at night because of the aircond put on timer.
Dear Mrs/Ms Mastini. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Efry Nuryandina Hotel Manager
Dear Mrs/Ms Mastini. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experienc… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewBig bed and bathroom Toiletries and water everyday Cleaning everyday
The breakfast was soggy, not enough tables to accommodate guests Staff were slow and not attentive, the reception We arrived on check in time hut they made us wait one hour for our rooms The sheets that were changed daily and the duvet had yellow spots on them, also the towels and pillow cases. Floors were rarely cleaned (there was a lash from a previous resident that stayed three days on my room floor) There were insects inside the room The location was not very convenient, if you are a tourist you should stay in PIK 2 or anywhere with less traffic and crowd
Kepada Yth Mr. Marah Thank you for taking the time to share your feedback. We sincerely apologize. We hope you had a positive experience during your recent visit. It's from feedback like this that we learn and use it to improve ourselves and become even better in the future. The entire hotel team looks forward to welcoming you back Efry Nuryandina Hotel Manager
Kepada Yth Mr. Marah Thank you for taking the time to share your feedback. We sincerely apologize. We hope you had a positive experience during your recent visit. It's from feedback like this that we learn and use it to improve ourselv… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe staff were so helpful.
The room is small. I ordered for non smoking room, but the bedsheet smells cigarettes. The parking are so small also the security didnt help the taxi driver to get out from the area at all. The ac was leaking The sink was leaking also. The breakfast has less varieties. Also the room was noisy from outside because of the window
Dear Mrs. Aga Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Efry Nuryandina Hotel Manager
Dear Mrs. Aga Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it&#… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewNice budget hotel with kind staff
Location is not good because the nearby don't have anything, even a convenience store.
Dear Aliaksandr Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Efry Nuryandina Hotel Manager
Reviewed: 16 March 2025 · Stayed in February 2025
Verified reviewcheap
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in December 2024
Verified reviewReviewed: 23 February 2025 · Stayed in December 2024
Verified reviewReviewed: 23 February 2025 · Stayed in December 2024
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewNo comment
I didn't like the bathroom. The water passageway is blocked, not getting repaired.
Dear Mr. Hardi Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Efry Nuryandina Hotel Manager
Dear Mr. Hardi Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it&… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewI like people it's friendly
I don't like when come the costumer and fix the icon
Dear Mr. Samir Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Efry Nuryandina Hotel Manager
Reviewed: 4 December 2024 · Stayed in November 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewGood Breakfast and Bed
Faulty shower
Dear Mr. Muhammad Akil Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. and we do apologise for inconvenience cause regarding faulty shower. will follow up immedietely Sincerely, Efry Nuryandina Hotel Manager
Dear Mr. Muhammad Akil Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. and we do apologise for inconvenience cause regarding faulty shower. will follow up immedietely… Show more
Reviewed: 25 August 2024 · Stayed in June 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 13 May 2024 · Stayed in February 2024
Verified reviewReviewed: 16 March 2024 · Stayed in March 2024
Verified reviewThe staff were very friendly
one morning the chicken smelled off and we had to report it to the restaurant staff. the rooms are not clean, the shower drain needs cleaning as the water accumulates in the tray. Need to think about what matters to the guests
Dear Tom, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Efry Nuryandina Hotel Manager
Dear Tom, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's… Show more
Reviewed: 18 February 2024 · Stayed in February 2024
Verified review