8,7

Ulasan Alhambra Hotel & Convention, BW Signature Collection 4 bintang

Jalan Raya Sentral Blok Rancamaya, 46414 Tasikmalaya, Indonesia

  • Ari

    Diulas: 3 September 2025 · Menginap bulan Agustus 2025

    Ulasan terverifikasi

    Tempatnya nyaman

    Tidak ada

  • Ardhya

    Diulas: 18 Agustus 2025 · Menginap bulan Agustus 2025

    Ulasan terverifikasi
  • Putri

    Diulas: 19 Juli 2025 · Menginap bulan Juli 2025

    Ulasan terverifikasi

    Pelayanan nya bagus ,smuanya ramah ,

    Shampo tidak ada Pesan online dan dikasih room yg tidak berview, Seharusnya pesan online ttp dikasih room yg viewnya cantik Remote tv td bisa digunakan / batrai habis Sprei dan sarung bantal kurang Fresh Mohon maaf krn saya biasa di Sant*k* dan mendapatkan sprei dan sarung bantal yg wangi Itu saja sih, mohon lain waktu di perbaiki lagi untuk pelayaann ini

    Tanggapan akomodasi:

    Dear Putri Ramadhani, Terima kasih telah memberikan waktu Bapak untuk berbagi pengalaman ketika menginap bersama kami di Alhambra Hotel & Convention, BW Signature Collection by Best Western. Kami sangat menyesal bahwa Ibu mengalami hal yang tidak sesuai dengan harapan Ibu, perkenankan saya atas nama Manajemen dan Staff menyampaikan permohonan maaf setulusnya. Kami selalu berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik seperti ini sangat beharga dan penting bagi kami. Kami yakinkan Ibu bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Departemen terkait telah pula diingatkan kembali untuk melakukan pelatihan ulang untuk seluruh staff agar kejadian ini tidak terulang kembali dimasa yang akan datang. Sekali lagi, saya berterima kasih atas kesediaan Ibu membagi pengalaman yang kurang menyenangkan ini kepada kami dan kami berharap agar Ibu memberi kami kesempatan untuk melayani Ibu dan keluarga dengan lebih baik dalam waktu dekat. Salam hangat, Agus Susanto General Manager

    Dear Putri Ramadhani, Terima kasih telah memberikan waktu Bapak untuk berbagi pengalaman ketika menginap bersama kami di Alhambra Hotel & Convention, BW Signature Collection by Best Western. Kami sangat menyesal bahwa Ibu mengalami hal… Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    24 Juli 2025
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  • Pasha30

    Diulas: 25 Mei 2025 · Menginap bulan Mei 2025

    Ulasan terverifikasi

    Sarapan terenak

    Gym nya jelek

    Tanggapan akomodasi:

    Dear Pasha30, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able to give you the satisfaction your expected with our services. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western

    Dear Pasha30, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able… Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    27 Mei 2025
  • Eka

    Diulas: 11 Mei 2025 · Menginap bulan Mei 2025

    Ulasan terverifikasi

    Unik dan agak sedikit berbeda konsepnya dari hotel pada umumnya

    Area sky lounge tidak dipisah kawasan smoking dan non smoking sehingga agak kurang nyaman jika membawa balita jika ada yg merokok sehingga lebih baik memilih room service untuk makan malam diantar ke kamar saja endingnya

    Tanggapan akomodasi:

    Dear Mr/Mrs. Eka Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able to give you the satisfaction your expected with our services. Your review regarding Sky Lounge will be our consideration for the next project. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western

    Dear Mr/Mrs. Eka Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we wer… Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    17 Mei 2025
  • Syaifudin

    Diulas: 5 Februari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi
  • Lihat hotel
  • Zulkifli

    Diulas: 4 Februari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi
  • Ari

    Diulas: 8 Januari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi
  • Nana

    Diulas: 4 Januari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi

    Sarapan paling enak dan variasi Kamar bersih

    Ditelpon sebelum waktu chekout

    Tanggapan akomodasi:

    Dear Mr/Mrs Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able to give you the satisfaction your expected with our services. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western

    Dear Mr/Mrs Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were ab… Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    13 Januari 2025
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  • Noovel

    Diulas: 15 November 2024 · Menginap bulan November 2024

    Ulasan terverifikasi

    Tempatnya bersih, lengkap, dan karena tempat yang selalu mengingatkan aku dengan dia hahaha

    Tidak ada, ohh mungkin kmrn lgi sarapan dapet nasinya keras mungkin karena aku kesiangan

    Tanggapan akomodasi:

    Dear Noovel Audrey, Greetings from Alhambra Hotel & Convention, BW Signature Collection by Best Western Thank you for having shared your impressions, and we are very sorry to learn that your recent stay did not meet your expectations of us. Clearly, our objective to provide an exceptional experience to each guest was not achieved during your stay. We took your feedback as a learning point to improve our service to our customers. We truly understand your unpleasant experience on your recent visit and it had changed your whole impression of our hotel. We had discussed these issues to our team and we also addressed these matters to related departments to improve our excellent service and product to avoid this happen again in the future. Once again, We deeply apologize for the inconvenience situation and we hope that it will not happen again in the future. We are looking forward to welcoming you back to our property and if you need any assistance please do not hesitate to contact me directly. Regards, Anton Susanto General Manager

    Dear Noovel Audrey, Greetings from Alhambra Hotel & Convention, BW Signature Collection by Best Western Thank you for having shared your impressions, and we are very sorry to learn that your recent stay did not meet your expectations … Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    21 November 2024
  • Rita

    Diulas: 10 November 2024 · Menginap bulan November 2024

    Ulasan terverifikasi
  • Ahmad

    Diulas: 8 Oktober 2024 · Menginap bulan Oktober 2024

    Ulasan terverifikasi

    Interior kamarnya bagus

    Tanggapan akomodasi:

    Dear Ahmad, Terima kasih telah membagikan pengalaman Anda selama menginap di Alhambra Hotel & Convention, BW Signature Collection by Best Western! Merupakan suatu kebanggaan dapat melayani dan memberikan Anda pengalaman yang mengesankan. Ulasan positif Anda menjadi dasar untuk seluruh tim tetap mengutamakan kepuasan tamu selama menginap di Alhambra Hotel & Convention, BW Signature Collection by Best Western. Kami nantikan kunjungan Anda kembali di waktu mendatang Salam hangat, Anton Susanto General Manager

    Dear Ahmad, Terima kasih telah membagikan pengalaman Anda selama menginap di Alhambra Hotel & Convention, BW Signature Collection by Best Western! Merupakan suatu kebanggaan dapat melayani dan memberikan Anda pengalaman yang mengesank… Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    21 November 2024
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  • Asep

    Diulas: 22 September 2024 · Menginap bulan September 2024

    Ulasan terverifikasi
  • Dina

    Diulas: 9 Juli 2024 · Menginap bulan Juni 2024

    Ulasan terverifikasi

    Tempatnya keren ala2 Timu Tengah, staf ramah, kebersihan juara hanya saja mungkin menu sarapan agar lebih variatif dan diadakan menu daging dari sapi. Makasih

    Tanggapan akomodasi:

    Dear Dina id, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our team and this really encourages us to always give our best service to meet, and even exceed our guests’ expectations. We’re waiting for your next visit to Alhambra Hotel & Convention, BW Signature Collection by Best Western and will be very happy to assist you Regards, Anton Susanto General Manager

    Dear Dina id, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our team and … Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    25 Juli 2024
  • Heppy

    Diulas: 21 Januari 2024 · Menginap bulan Desember 2023

    Ulasan terverifikasi

    Seneng mendengar suara adzan yg merdu di speaker hotel..

    Tanggapan akomodasi:

    Dear Heppy, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able to give you the satisfaction your expected with our services. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western

    Dear Heppy, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able t… Selengkapnya

    Alhambra Hotel & Convention, BW Signature Collection
    27 April 2024
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