Reviews of Alassari Plantation 5 stars
Jalan Arjuna, Br. Biyahan Desa Wanagiri, 82162 Selemadeg, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff were really accommodating and friendly. The location is perfect as a base to explore Batukaru and the hotel, surrounded with jungle and lush green spaces, is a perfect escape from the busier sides of Bali. We loved it there!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation and structure of buildings were lovely and well thought out once but sadly not maintained. Beds and pillows very comfortable. Staff are sweet. Breakfast was nice. Pool was nice also.
Needs a lot of love…. There was no WiFi as routers are exposed to rain on the roof. Food was from the freezer and poor at best. Pak Budi seems to run all areas of service he tries his best. It was cold at night and this was not catered for either. Great place run badly.
Dear Justine, Thank you for sharing your experience and for highlighting the comfort of our villas, the beauty of the surroundings, our staff, and breakfast. We’d like to clarify a few points raised. Being located in the mountains near Batukaru, the weather can occasionally affect WiFi stability, though we continue to improve our systems to minimize disruption. Regarding food, we always store items properly and prepare everything fresh; we regret that on this occasion it did not meet your personal expectations and have taken steps to further improve. As for the cool nights, the mountain climate is naturally colder compared to the coastal areas of Bali. Extra blankets are always available upon request, and we encourage guests to let us know so we can provide additional comfort right away. Your feedback is valuable and has been shared with our team. We remain committed to maintaining and enhancing the property, and we hope to have the opportunity to welcome you again for a better overall stay. Warm regards, Septian Dwi Alassari Sanctuary and Plantation
Dear Justine, Thank you for sharing your experience and for highlighting the comfort of our villas, the beauty of the surroundings, our staff, and breakfast. We’d like to clarify a few points raised. Being located in the mountains near Ba… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe staff were extremely helpful. Great massage from Rhea. Extensive property rainforest to walk through and very well maintained grounds.
The villa’s did not have ceilings and as it was windy, debris constantly blew in. Unreliable hot water in shower. Very little option to eat elsewhere. White linen rather grey and needs replacing. Whole place seemed to need direction.
Dear Vivien, Thank you very much for taking the time to share your detailed feedback about your stay with us. We are pleased to hear that you enjoyed our rainforest surroundings, well-maintained grounds, and that our staff – especially Rhea – made your experience memorable. We would also like to take this opportunity to clarify a few points: Villa Design: Our villas are indeed fully roofed, and the photos displayed online accurately represent their design. As we are located in a rainforest environment, some natural elements may occasionally find their way inside despite regular maintenance. Hot Water: We sincerely apologize for the inconvenience you experienced with the hot water. Our staff had addressed the situation during your stay, as hot water can sometimes take a little time to regenerate after extended use. Dining Options: While our guests often enjoy the convenience of in-villa dining, we understand the wish for alternatives. Although we are located in the rainforest near Mount Batukaru, there are still local restaurants and warungs nearby, and our team is happy to assist with recommendations Linen & General Feedback: We truly appreciate your comments regarding linen and the overall direction of our services. We are taking these observations seriously as part of our ongoing improvements. Most importantly, I would be very happy to connect with you personally to discuss your experience in more detail, as your insights are invaluable in helping us provide a better experience for our future guests. Thank you once again for your stay and your constructive feedback. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience. Warm regards, Septian Dwi Alassari Sanctuary and Plantation
Dear Vivien, Thank you very much for taking the time to share your detailed feedback about your stay with us. We are pleased to hear that you enjoyed our rainforest surroundings, well-maintained grounds, and that our staff – especially Rhe… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBeautiful location amidst the lush green jungle of Batukaru. The natural pools at the bottom of the property are delightful and peaceful. We will be back.
Dear Elodie, Thank you for your kind words and for taking the time to share your experience at Alassari Sanctuary and Plantation. We’re so pleased you enjoyed our serene jungle setting and the natural pools – they truly are a special part of our retreat. It was a pleasure having you with us, and we look forward to welcoming you back for another peaceful escape in the future. Warm regards, Septian Dwi Manager – Alassari Sanctuary and Plantation
Dear Elodie, Thank you for your kind words and for taking the time to share your experience at Alassari Sanctuary and Plantation. We’re so pleased you enjoyed our serene jungle setting and the natural pools – they truly are a special part … Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewwe enjoyed the remoteness-the drives to tea plantations were lovely-away from crowds-driver very good and friendly-the snacks were deilicoius and overall food great
Dear Peter, Thank you so much for your wonderful review. I enjoyed meeting both of you. We are so happy you apreciated the remotness and nature up here in Alassari Plantation. Best regards Valarie Glenister
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewEverything, the environment is beautiful.
Above the beds in the living room no mosquito net, although there were a lot of insects. So we ended up 3 in a two person bed. The 4th person had no choice and slept without.
Dear Sophie, Thank you so much for youir great review. Your apreciation of the nature in the rain forest. We usually only have one king size bed in your villa. We do not have extra mosquito nets for the extra single beds. Thank you for your coment we will look into getting mosquito nets for the extra single beds Best regards Valarie Glenister
Dear Sophie, Thank you so much for youir great review. Your apreciation of the nature in the rain forest. We usually only have one king size bed in your villa. We do not have extra mosquito nets for the extra single beds. Thank you for your… Show more
Reviewed: 1 October 2023 · Stayed in September 2023
Verified reviewThe peace
Poor wifi but in the end you are happy about being disconnected
Reviewed: 4 September 2023 · Stayed in August 2023
Verified reviewSet in a beautiful garden close to the forest, with plenty of space.
The hotel is being sold and we really felt the disorganisation and lack of maintenance and lack of atmosphere. It was a bit sad to see no one really there and we didn’t have the best experience. There was a lot of confusion (don’t worry someone will take your bag to your room, we ended up taking it ourselves), the look of confusion when we asked how to walk in the local forest (we resorted to getting a guide from the next door eco lodge in the end) and vague pointing up the hill. Our room wasn’t that clean and it was sad to see all the garden paths were so hard to walk because of all the leaves and fruit that had fallen and not been swept away. This place just made me feel a bit empty, despite that we booked a wonderful treehouse and the hotel itself could be lovely with some life in it! I also don’t know why on booking.com it has 5 stars… it was very very far from this and the wonderful experiences we had in other hotels
Dear Olivia, I am sorry you did not enjoy your experience as Alassari Plantation. I spoke to you a couple of times and you seemed happy with everything. As you will see most of our reviews were 10 around the time of your stay. Regarding the trekking in the jungle I explained to you we had two cremation ceremonies on at that time so no body is allowed to go into the jungle. The guide who took you should know better as it very disrespectful to their culture. Best regards. Valarie Glenister
Dear Olivia, I am sorry you did not enjoy your experience as Alassari Plantation. I spoke to you a couple of times and you seemed happy with everything. As you will see most of our reviews were 10 around the time of your stay. Regarding the… Show more
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewThe location, the environment, the tranquility, the paths through the rainforest, the swing bridge, the balcony/terrace, the rooms,the beds, bedlinen and pillows, the breakfasts and the staff were wonderful.
There wasn't sufficient light in the rooms to read by. The internet barely functioned in the villas.
Dear Adena Thank you for your wonderful review. We are sorry unfortunately the wifi connection is not always good. We actually pay Rp5,550,000 per month for our wifi to get the maximum coverage. Enjoy the rest of your holiday in Bali. Best regards. Valarie Glenister
Dear Adena Thank you for your wonderful review. We are sorry unfortunately the wifi connection is not always good. We actually pay Rp5,550,000 per month for our wifi to get the maximum coverage. Enjoy the rest of your holiday in Bali. Bes… Show more
Reviewed: 22 August 2023 · Stayed in August 2023
Verified reviewReviewed: 4 August 2023 · Stayed in August 2023
Verified reviewWe had a wonderful time at Alassari Plantation. We came for our anniversary and wanted a peaceful, quiet, beautiful place away from everywhere. And that's what we got. The staff were so helpful and friendly, the pool and gardens and jungle walks around the property were so lovely. Sitting on our balcony, we were right up in the jungle. Our room, Villa Tiga was beautiful although quite dark but that was fine. We didn't realise it would be quite a bit cooler up in the mountains and hadn't packed accordingly but the staff happily supplied us with ponchos which kept us warm. Massages were great. Communication was a bit difficult at times and there were issues regarding what we thought we had planned for the day regarding tours etc but we are easy going holiday makers so we didn't let it bother us. Overall a very wonderful stay, it was hard to leave today.
Thank you for your fantastic review. We are so pleased to hear you enjoyed your stay at Alassari Plantation. Best Regards. Valarie Glenister
Reviewed: 7 July 2023 · Stayed in July 2023
Verified reviewThe place is amazing. Quiet. in nature in the cloud forest. There is a walking path at the destination with a bridge over the peaks and waterfalls. The food is excellent. The service is courteous, smiling and very friendly. The peace and quiet and the view are worth everything!
Nothing
Dear Josef, Thank you for your wonderful review. We are so happy you enjoyed your stay so much at Alassari Plantation. Best wishes. Valarie Glenister.
Reviewed: 29 June 2023 · Stayed in June 2023
Verified reviewReviewed: 28 June 2023 · Stayed in April 2023
Verified reviewReviewed: 23 June 2023 · Stayed in June 2023
Verified reviewReviewed: 20 March 2023 · Stayed in March 2023
Verified reviewOutstanding service. Stunning location and a warm and relaxed atmosphere. A perfect retreat for our honeymoon. The staff could not do enough for us and there are many activities to do during the day. We took part in yoga class, rainforest tour, and spa massage.
Dear Charloette, thank you for your outstanding review. So glad you enjoyed your honeymoon with us.
Reviewed: 3 January 2023 · Stayed in January 2023
Verified reviewit was nice experience connecting with a natural jungle🙂
Dear Timolfi, thank you for your wonderful review.
Reviewed: 24 December 2022 · Stayed in December 2022
Verified reviewbeautiful location, extraordinary views, great villa
Dear Katy, thank you for your wonderful review. Hope to see you again one day.
Reviewed: 10 October 2022 · Stayed in October 2022
Verified review