Reviews of Akaya Bali
Jalan Danau Tamblingan No.168, 80228 Sanur, Indonesia

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe best breakfast I’ve ever had in a hotel. Freshly cooked to order from their own cafe including chia bowls and eggs Benedict :)
Bathrooms are a little compact but have everything you need including and separate mirror for make up application outside of the bathroom.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAmazing staff! Great location on the main strip of Sanur.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewperfect location
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBeautifully presented
TV stations not working again!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff were exceptional, friendly and helpful. The pool was lovely, the location was good. The linen was lovely and clean. The place was quiet enough even though it is on a reasonably busy street. The bed was firm but comfortable enough and very wide. Breakfast was included in our stay and was quite big and 3 or different choices. Lovely fresh juice and really good coffee.
The only reason I didn't go a full 10 rating for everything was the size of the room. Once you have 2 suitcases in there it was a little on the small side then. But how much time do you really spend in your room in a day!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything & everybody. I couldn't fault a thing. Everyone treated me like family & I cried when I had to leave them all. Nothing was too much trouble. The girls & boys were constantly cleaning & making sure the pool area was perfect. Our rooms were so comfortable & clean. I was meant to be on the top floor but when the girls saw I was struggling with the steps they placed me on the ground floor... perfect. This little boutique hotel was gold. The cafe also top class. Take me back to Bali anytime. ❤️
Nothing... everything was perfect.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFantastic breakfast, great choices. Awesome staff, friendly and efficient. Good spot, close to beach and great restaurants. Lovely sheltered pool. Cosy, safe feeling. Nice and quiet.
Everything was great
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFriendly staff excellent food
Nothing
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFantastic Clean Great location Wonderful staff
Nothing
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewComfy beds, clean modern rooms, friendly staff
Not enough pool lounges
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLovely property and very clean. Staff were amazing.
Nothing
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat location for currency exchange, shops, cafes and restaurants. Lovely rooms. Great pool. Best included breakfast I've ever had.
The bed!!!!!! We had room 207 and the bed was very firm, giving us sore backs in the morning. Strange as another couple we met said their bed was the most comfortable they'd slept on. Maybe we just had an older bed?
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGreat location, fabulous breakfast & great coffee. Lovely quiet & comfortable rooms.for a short stay.
Dear Amalia, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful visit!
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified revieweverything very friendly pre-booking
nothing
Dear David, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful visit!
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewLocation was great close to all you need
Rooms are very small. Ok for a short stay.
Dear Rachel, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful visit!
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood stay for a reasonable price, helpfull staff, clean rooms! Suksma!
Dear Martin, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful visit! Suksma Mwali.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe location was fantastic, close to everything
Can be noisy on Friday and Saturday nights due to loud music
Dear Lynn, Thank you for taking the time to share your experience. We're truly sorry to hear that the noise from the surrounding area on Friday and Saturday nights affected your stay. As our property is located main street there can occasionally be music during weekends. For future stays, please feel free to let us know in advance — we’ll be happy to assist with a room in a quieter. Thank you again for your valuable feedback. We hope to welcome you back for a more relaxing experience.
Dear Lynn, Thank you for taking the time to share your experience. We're truly sorry to hear that the noise from the surrounding area on Friday and Saturday nights affected your stay. As our property is located main street there can o… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewThe breakfast at the cafe is amazing. The pool is also really nice, and the hotel is in a good location. The hotel is great value, nice and clean.
Saturday night was a little noisy from music at the local pub, but it didn't last all night.
Dear Donna, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful visit!
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewClean Great staff
Nothing
Dear Robert, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful visit!
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewRooms, location and staff so everything to like.
Dear Shirley, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful visit!