Jalan Danau Tamblingan No.168, 80228 Sanur, Indonesia
#13 of 106 hotels in Sanur
Guests' ChoiceBased on 609 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.7
Value for money
9.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 August 2025
Danielle
United Statesperfect location
Stayed in August 2025
Reviewed: 26 August 2025
Agi
AustraliaTV stations not working again!
Beautifully presented
Stayed in August 2025
Reviewed: 26 August 2025
Shannan
AustraliaThe only reason I didn't go a full 10 rating for everything was the size of the room. Once you have 2 suitcases in there it was a little on the small side then. But how much time do you really spend in your room in a day!
Staff were exceptional, friendly and helpful. The pool was lovely, the location was good. The linen was lovely and clean. The place was quiet enough even though it is on a reasonably busy street. The bed was firm but comfortable enough and very wide. Breakfast was included in our stay and was quite big and 3 or different choices. Lovely fresh juice and really good coffee.
Stayed in August 2025
Reviewed: 23 August 2025
Eyvonne
AustraliaNothing... everything was perfect.
Everything & everybody. I couldn't fault a thing. Everyone treated me like family & I cried when I had to leave them all. Nothing was too much trouble. The girls & boys were constantly cleaning & making sure the pool area was perfect. Our rooms were so comfortable & clean. I was meant to be on the top floor but when the girls saw I was struggling with the steps they placed me on the ground floor... perfect. This little boutique hotel was gold. The cafe also top class. Take me back to Bali anytime. ❤️
Stayed in August 2025
Reviewed: 19 August 2025
Kathryn
AustraliaEverything was great
Fantastic breakfast, great choices. Awesome staff, friendly and efficient. Good spot, close to beach and great restaurants. Lovely sheltered pool. Cosy, safe feeling. Nice and quiet.
Stayed in August 2025
Reviewed: 15 August 2025
Sharyn
AustraliaNothing
Friendly staff excellent food
Stayed in August 2025
Reviewed: 15 August 2025
Robert
AustraliaNothing
Fantastic Clean Great location Wonderful staff
Stayed in August 2025
Reviewed: 13 August 2025
Linda
AustraliaNot enough pool lounges
Comfy beds, clean modern rooms, friendly staff
Stayed in August 2025
Reviewed: 12 August 2025
Anna
AustraliaNothing
Lovely property and very clean. Staff were amazing.
Stayed in August 2025
Reviewed: 12 August 2025
Karen
AustraliaThe bed!!!!!! We had room 207 and the bed was very firm, giving us sore backs in the morning. Strange as another couple we met said their bed was the most comfortable they'd slept on. Maybe we just had an older bed?
Great location for currency exchange, shops, cafes and restaurants. Lovely rooms. Great pool. Best included breakfast I've ever had.
Stayed in August 2025
Reviewed: 11 August 2025
Amalia
AustraliaGreat location, fabulous breakfast & great coffee. Lovely quiet & comfortable rooms.for a short stay.
Stayed in July 2025
Reviewed: 8 August 2025
David
Spainnothing
everything very friendly pre-booking
Stayed in August 2025
Reviewed: 8 August 2025
Rachel
AustraliaRooms are very small. Ok for a short stay.
Location was great close to all you need
Stayed in July 2025
Reviewed: 5 August 2025
Martin
AustriaGood stay for a reasonable price, helpfull staff, clean rooms! Suksma!
Stayed in August 2025
Reviewed: 4 August 2025
Lynn
AustraliaCan be noisy on Friday and Saturday nights due to loud music
The location was fantastic, close to everything
Stayed in August 2025
Reviewed: 4 August 2025
Donna
AustraliaSaturday night was a little noisy from music at the local pub, but it didn't last all night.
The breakfast at the cafe is amazing. The pool is also really nice, and the hotel is in a good location. The hotel is great value, nice and clean.
Stayed in June 2025
Reviewed: 4 August 2025
Robert
AustraliaNothing
Clean Great staff
Stayed in August 2025
Reviewed: 2 August 2025
Shirley
New ZealandRooms, location and staff so everything to like.
Stayed in August 2025
Reviewed: 1 August 2025
Sue
AustraliaI think we would have chosen a room that was around the pool. Our room was off to the side and we did not have outdoor chairs to sit in that would have a view of the pool area.
Very central location to all shops, bars and restaurants. The pool area was very nice and was not that busy. The Akaya Cafe breakfast was delicious, prompt and with lots of things to choose from.
Stayed in July 2025
Reviewed: 27 July 2025
Mariann
United KingdomSlightly loud from the nearby pubs but only till about 10pm.
Good sized room, shower and bed. Aircon worked great. Pool was nice. Staff were helpful. Their cafe served great breakfast and has other nice options for lunch available. Also in a good location about 10 mins walk to the beach.
Stayed in July 2025
Reviewed: 27 July 2025
Guy
AustraliaScuba diving made alot of noise in the pools - with shop out front
location , value , clean , well lit in night did not feel worried or scared .
Stayed in July 2025
Reviewed: 27 July 2025
Cherie
AustraliaIn the room closest to reception, it was hard to block out the lights from the outside which are on all night. Small issue. Didn't take away from our lovely stay
Wonderful location immediately behind a dive shop right in the centre of Sanur! Close to everything! The staff were wonderful.
Stayed in July 2025
Reviewed: 26 July 2025
Lorraine
AustraliaWould have liked a bar on the premises
Stayed in July 2025
Reviewed: 24 July 2025
Amanda
AustraliaRoom is very small but didn’t bother me as I was on my own. If I travel again with a friend will book two rooms.
I liked the size of property only 18 rooms. Beautiful pool which I didn’t use, I did notice diving lessons being held. Great location I could walk everywhere. Amazing day spa yoga & spa opposite the hotel, each night I had a late massage and back to my comfortable bed with the best pillows ever! Breakfast was fabulous lots of choices. Staff super friendly and helpful.
Stayed in July 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content