Reviews of Agung And Sue Watering Hole I 2 stars
Jalan Hang Tuah No. 35-37, 80361 Sanur, Indonesia
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe mess up with my booking they want me to pay an extra day just because they confuse my check in date thanks god was tracked by booking.com
Dear Damiano, Thank you for the review. We apologize for the inconvenience. We understand that one of our staff has made a grave mistake calculating your stay. We hope the incident did not affect your positive experience staying with us. Regards
Dear Damiano, Thank you for the review. We apologize for the inconvenience. We understand that one of our staff has made a grave mistake calculating your stay. We hope the incident did not affect your positive experience staying with us. Re… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewClose to harbour
Dear Angela, Thank you for the review. We are happy to acknowledge that you have had a pleasant stay with us. We understand that we are just a humble accommodation offering basic facilities. However, we believe that our warm and friendly services are an added value to the business. We hope you will return in the near future. Regards, AgungandSue
Dear Angela, Thank you for the review. We are happy to acknowledge that you have had a pleasant stay with us. We understand that we are just a humble accommodation offering basic facilities. However, we believe that our warm and friendly se… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGood
Need more cleaning
Dear Rahman, Thank you for the most appreciated review. We will improve our quality of services in the future, and your input is an invaluable source of inspiration. We hope to see you again in the near future. Regards, AgungandSue
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewIt was in a good location.
When we arrived we booked a room with a double bed yet were told there were only single beds available. We arrived at 7pm & asked if we could leave our bags in the property as we were checking out the following day, we were told we’d be charged for this (which is unheard of in SE Asia). We got taken to the room & the light didn’t work. It was ok for one night but the hosts were quite rude, not accommodating & very bad value for money
Dear Orlagh, Thank you for the review. We apologize for the inconvenience during your stay. We will keep on improving our services in the future. Regards, AgungandSue
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewNice staff, clean room, near port
Moscitos
Dwar Jovita, Thank you very much for the appreciated review. We are delighted to know that you have had a pleasant moment in our accommodation. We hope you will return in the near future.
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in March 2025
Verified reviewGood location, hot water, staff were good, didn't realise it was cash only when I got there, so didn't have enough on me and late in the afternoon so let me pay the next day, you should high that fact for people in the future.
Dear John, Thank you very much for the most appreciated review. we hope you will return in the near future.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewNearby to Sanur Harbour
The bathroom, the shower head needs changing. The water is barely able to come out from the shower head
Dear Annie Thank you very much for the review. We will keep in improving our services. We hope you will return in the near future.
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewVery close to the harbour
It can be better, better Ac, better sheets, better bathroom and better lights
Dear Abdul Aziz, Thank you very much for the most appreciated review. We will keep in improving our services, and your review has been a great source of inspiration. We hope you will return in the near future.
Reviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 3 November 2024 · Stayed in October 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 September 2024 · Stayed in September 2024
Verified reviewI've already related to you the place was deserted when I arrived. Hopefully it gets a full refund if money was deducted
It was even more difficult to find a place at that time of day. . And the room I found was expensive. I'm not sure if you are able to delete non operational places from your list
Hi Michael We are sorry that you visited the wrong address. As clearly stated in our page the address is at Hang Tuah St. You visited the wrong hotel and didn't even contact us for confirmation. It is unfortunate that you drcide to review us based on your mistake. We hope you will be able to found the correct address next time. Also, we only accept cash and you have not paid us so we are unable to provide such refund. Regards, AgungandSue
Hi Michael We are sorry that you visited the wrong address. As clearly stated in our page the address is at Hang Tuah St. You visited the wrong hotel and didn't even contact us for confirmation. It is unfortunate that you drcide to revi… Show more
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewCloseness to beach. Hot water.
Cleanliness and age of seats, bed sheets, and very inadequate lighting. This place is spooky at night. On booking.com, breakfast is shown, but it is not included. It is charged.
Dear Morteza, Thank you for the review. However, We are sure that all the necessary policy has been clearly declared in booking.com page. We have to agree that the breakfast facility is indeed shown but not included in the room rates. We hope you will return in the near future.
Dear Morteza, Thank you for the review. However, We are sure that all the necessary policy has been clearly declared in booking.com page. We have to agree that the breakfast facility is indeed shown but not included in the room rates. We ho… Show more
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewThe place is super nice so are the people, close to the harbour and small shops with atm.
Dear Thomas, Thank you very much for the most appreciated review. We are honored to acknowledge that you have had a pleasant and memorable time in our accommodation. We hope this wouldn't be your last visit. We are looking forward to have you again in our humble accommodation. Regards, AgungandSue
Dear Thomas, Thank you very much for the most appreciated review. We are honored to acknowledge that you have had a pleasant and memorable time in our accommodation. We hope this wouldn't be your last visit. We are looking forward to ha… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewThe location near my object to
The packet to take a bath is fully
Dear Rasjid, Thanks for the review. We are delighted to acknowledge that you have had a pleasant stay in our accommodation. We hope you will return in the near future. Regards, AgungandSue
Reviewed: 28 August 2024 · Stayed in August 2024
Verified reviewVery quiet, comfortable room.
No atmosphere. Was a bit like staying in a ghost hotel.
Dear Phil, Thanks for the review. we hope you will return in the near future.
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewNice old Bali feel in 1980s Sanur ( low rise) area. House has garden and family shrine. Family feel and quiet location
Fridge didn’t work - rooms quite basic ( could have used a kettle and cups and a working fridge)
Dear Georgia, Thanks for the review. Your input is an invaluable source of improvement. We wish you will return in the near future. Regards, AgungandSue
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewGood value for money in Sanur! Very close to the harbour (ferrys to Lombok/Gilis) Don’t expect fancy luxurious.
Dear Thomas, Thanks for the appreciated review. We are delighted to know that you are happy with your stay. We hope you will return in the near future. Regards, AgungandSue
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewRoom is neat and tidy. all is Good for the price you pay.
Dear Coco, thanks for the most appreciated review. We wish you a safe trip, and hope that you will return in thr near future.
Reviewed: 20 June 2024 · Stayed in May 2024
Verified reviewStaff, location, meals
bedsheets cleanliness
Dear Camille, Thanks for the review. Your input is an inspiring source of improvement. We will optimize our quality of service along the time. We hope you will return in the near future. Regards, AgungandSue