Reviews of Adiwana Unagi Suites 5 stars
Jl. Suweta, Bentuyung Sakti, 80571 Ubud, Indonesia
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewOur stay was truly enjoyable from start to finish. The room was very spacious with tasteful decoration, giving it a warm and welcoming atmosphere. The pool area was absolutely wonderful – beautifully designed and perfect for relaxing throughout the day. What impressed us the most was how spotless the room was, always kept perfectly clean and comfortable. On top of that, the staff were incredibly friendly and helpful, always ready to assist with a smile and make sure we had everything we needed. Their hospitality really made our experience even more special. We would gladly return and highly recommend this place to others
It was a little expensive!! Considering the cost, it would be a lovely touch if a short complimentary 1-hour massage could be included daily.
Dear Thanoskokkos, Warmest greeting from Adiwana Unagi Suites! Thank you very much for taking the time to share such a wonderful and detailed review. We are delighted to hear that you enjoyed the spacious room, relaxing pool area, cleanliness, and the warm hospitality of our team. Your kind words truly mean a lot to us. We also appreciate your feedback regarding the value and the idea of including a complimentary massage — this is a thoughtful suggestion, and we will certainly take it into consideration for the future. We are so pleased that you would recommend us, and we look forward to welcoming you back for another enjoyable stay in Ubud. Best regards, Putu and Adiwana Unagi Suites Family
Dear Thanoskokkos, Warmest greeting from Adiwana Unagi Suites! Thank you very much for taking the time to share such a wonderful and detailed review. We are delighted to hear that you enjoyed the spacious room, relaxing pool area, cleanlin… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewWe had a one bedroom villa which was so lovely. The hotel grounds and bedrooms are decorated beautifully. We loved the food at the restaurant and by the main pool, which was also stunning. The team were extremely accommodating. The shuttle to Ubud was helpful and the team did their best to help with any queries or recommendations. The spa is also stunning. The hotel overall is relaxing and very beautiful. There are a few places in walking distance and Ubud is very close.
We had one minor issue with noise which was rectified. Overall the property was calm and relaxing.
Dear Mr. Alison, Warmest greeting from Adiwana Unagi Suites! Thank you very much for sharing your detailed feedback. We are so pleased to know that you enjoyed the villa, our beautifully decorated grounds, the food, spa, and the service from our team. It is wonderful to hear that the shuttle and recommendations were helpful in making your stay more comfortable. We truly appreciate your understanding regarding the minor noise issue, and we are glad it was quickly resolved. Your kind words mean a lot to us, and we look forward to welcoming you back for another relaxing stay in Ubud. Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr. Alison, Warmest greeting from Adiwana Unagi Suites! Thank you very much for sharing your detailed feedback. We are so pleased to know that you enjoyed the villa, our beautifully decorated grounds, the food, spa, and the service fr… Show more
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewOur second time here was amazing again. Very nice jungle pool, kind staff, decent food options. Nice, spacious and clean room. Everyhing looks like they take care. I’ve stayed at many places in Bali so far, but this one is my favorite balance of location, beauty, comfort, kindnes, food… The place is simple and amazing butique hotel. It give you immersive jungle experience and still very safe from wildlife (if you know what I mean).
No gym, although there is gym available in sister Adiwana hotel acceoss the street. It can be used for free, so this is not real minus but I would love if there was a gym within the hotel.
Dear Mr. Mateo, Warmest greeting from Adiwana Unagi Suites! Thank you for returning to stay with us and for sharing such a thoughtful review. We are delighted to know that your second visit was just as amazing, and that you enjoyed the jungle pool, spacious and clean room, and the balance of location, beauty, comfort, kindness, and food that we aim to provide. It is wonderful to hear that our boutique hotel gave you an immersive yet safe jungle experience. We also appreciate your feedback about the gym, and we are glad you could enjoy the facilities at our sister property. We truly look forward to welcoming you back for your next Bali visit. Best regards, Putu and Adiwana Unagi Riverfront Family
Dear Mr. Mateo, Warmest greeting from Adiwana Unagi Suites! Thank you for returning to stay with us and for sharing such a thoughtful review. We are delighted to know that your second visit was just as amazing, and that you enjoyed the jun… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewProperty not too big and thus very personal service. Staff extremely welcoming and friendly as well as taking care of any needs. Also very helpful in suggesting excursions local transport. Easy to communicate with staff via WhatsApp. We literally felt at home and consider to revisit any time!
Sometimes the breakfast service was a bit slow
Dear Mr/s. Tumai, Warmest greeting from Adiwana Unagi Suites! Thank you very much for your lovely feedback. We are truly happy to hear that you felt at home during your stay and appreciated the personal service, friendly staff, and helpful communication via WhatsApp. It is always our goal to make our guests feel cared for. We also appreciate your kind note regarding breakfast service timing — your comment helps us improve, and we will share it with the team. We hope to have the pleasure of welcoming you back again anytime! Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr/s. Tumai, Warmest greeting from Adiwana Unagi Suites! Thank you very much for your lovely feedback. We are truly happy to hear that you felt at home during your stay and appreciated the personal service, friendly staff, and hel… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEverything was wonderful from our first day to our last. We easily contacted them via WhatsApp if we had any problems or questions. We would like to thank Mrs. Rika, who took special care of us.
Dear Mr. Muhammed, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We are truly happy to hear that everything was wonderful from beginning to end during your stay. It is great to know that our team was easily reachable and responsive through WhatsApp. A heartfelt thank you from all of us—and especially from Mrs. Rika. She will be touched to know her special care made your stay even more enjoyable. We hope to have the pleasure of welcoming you back again soon! Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr. Muhammed, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We are truly happy to hear that everything was wonderful from beginning to end during your stay. It is great to know that our team was ea… Show more
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe property is a short drive out of the centre of Ubud (the hotel provide a shuttle) which is good as it feels calmer, more local and like you are in the middle of the rainforest. My favourite thing to do was to sit by the infinity pool which overlooked the trees and which had big floats in which you could chill out on. The staff were so friendly and made us feel so welcome. We had a small problem with our room and it was dealt with swiftly, professionally and we were very impressed. The food was great and we would highly recommend the half day tour provided by the hotel. We loved this hotel.
It was all fantastic.
Dear Mrs. Laura, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the peaceful location, the rainforest atmosphere, and especially relaxing by the infinity pool. It is great to know our team made you feel so welcome and that any issues were promptly and professionally resolved. We are also happy you enjoyed the food and the half-day tour—we truly appreciate your recommendation. It was a pleasure having you with us, and we hope to welcome you back again soon! Best regards, Putu and Adiwana Unagi suites Family
Dear Mrs. Laura, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the peaceful location, the rainforest atmosphere, and especially relaxing by the infinity po… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewAbsolutely out of this world - great staff, beautiful scenery. I felt fully taken care of here. The receptionist, Rika, went above and beyond for me. Not to mention the surprising upgrade I received upon arrival after a very long journey - it was absolutely the cherry on the top. Their juices are incredibly fresh and tasty as well.
The breakfast was a bit underwhelming, excluding the smoothie bowls, which were amazing. The location is decently close to Ubud town and the nearby rice fields, but getting anywhere else is a pain due to traffic at all times.
Dear Mr/s. Tihomir, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your thoughtful review! We are thrilled to hear that you felt truly cared for during your stay and that the beautiful scenery, fresh juices, and especially Rika’s exceptional service made such a positive impression. We are also glad you enjoyed the upgrade—it’s always a joy to surprise our guests in the best way! We appreciate your feedback regarding breakfast and location. While we are happy you loved the smoothie bowls, we will certainly take note of your comments to continue improving. We hope to welcome you back again soon for another memorable stay. Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr/s. Tihomir, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your thoughtful review! We are thrilled to hear that you felt truly cared for during your stay and that the beautiful scenery, fresh juices, and espe… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewEverything
Dear Mrs. Valentina, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind review and for staying with us at Adiwana Unagi Suites. We are truly grateful for your warm words and thrilled to hear that everything was perfect during your stay. It was our pleasure to host you, and we hope to welcome you back again for another unforgettable experience. Best regards, Putu and Adiwana Unagi Suites Family
Dear Mrs. Valentina, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind review and for staying with us at Adiwana Unagi Suites. We are truly grateful for your warm words and thrilled to hear that everything was per… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewEverything was perfect, especially the room. I have never stayed anywhere like it, the jungle shower was heaven!! The staff were extremely polite and were ready at your beck and call. Location is fantastic. Overall I had the best stay.
Nothing
Dear Mr/s. Adebimpe, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a memorable stay, especially enjoying the jungle shower experience and the comfort of the room. It’s wonderful to know our team made you feel well cared for throughout your time with us. We truly appreciate your feedback and hope to welcome you back again very soon for another perfect stay! Best regards, Putu & Adiwana Unagi Suites Family
Dear Mr/s. Adebimpe, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a memorable stay, especially enjoying the jungle shower experience and the com… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewStaff were very friendly, hotel environment was pretty and free shuttle bus to the city center multiple times a day was great. Had a half day tour around ubud-suggested by hotel staff and a driver was organized for the day. This trip was a highlight for the stay.
Booked and paid for a twin bed room a month a head of time but on arrival got told room was not available - offered an add on day bed in room which was small and not that comfortable, but for the last 2 nights we were swapped to a twin bed room. Breakfast fast menu was not much option therefore did not enjoy the first breakfast, however was given an extra menu for the next 2 days which I was able to find something nice to have. The first night room bed linen was dirty- has some thought of yellow/ black stains, requested for change and this was attended very quickly by house keeping staff.
Dear Mr/s. Ying, Warmest greeting from Adiwana Unagi Suites! Thank you very much for taking the time to share your feedback. We’re truly glad to hear that you enjoyed the beautiful surroundings, friendly service, and the convenience of our shuttle and tour arrangements. It is wonderful to know that your half-day tour around Ubud was a highlight of your stay. We sincerely apologize for the inconvenience you experienced with the initial room setup and breakfast options. While we are happy we could move you to a twin room and provide additional menu choices during your stay, we truly regret that your first impressions were not as smooth as they should have been. We also appreciate your understanding regarding the linen issue, and we are glad our housekeeping team was able to respond quickly. Your feedback is very valuable to us and will help us improve the experience for all our guests. We hope to have the opportunity to welcome you back and offer a much more seamless stay in the future. Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr/s. Ying, Warmest greeting from Adiwana Unagi Suites! Thank you very much for taking the time to share your feedback. We’re truly glad to hear that you enjoyed the beautiful surroundings, friendly service, and the convenience of… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewOnly criticism was,we ordered steak with French Fries but they were over cooked or from previous afternoon cooking
Dear Mr. Nisar, Warmest greeting from Adiwana Unagi Suites! Thank you for your feedback and for dining with us. We are truly sorry to hear that the French fries did not meet your expectations. Your comments have been shared with our kitchen team so we can ensure better consistency and quality. We appreciate you bringing this to our attention and hope to have the opportunity to serve you again with an improved experience. Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr. Nisar, Warmest greeting from Adiwana Unagi Suites! Thank you for your feedback and for dining with us. We are truly sorry to hear that the French fries did not meet your expectations. Your comments have been shared with our kitche… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff were wonderful, pool, room and restaurant all great.
Nothing I didn’t like
Dear Mrs. Charlotte, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind review! We are truly delighted to hear that you had such a wonderful stay at Adiwana Unagi Suites. It is great to know you enjoyed the pool, room, restaurant, and especially the warm service from our staff. Your kind words mean a lot to the entire team. We look forward to welcoming you back for another memorable experience in Ubud! Best regards, Putu and Adiwana Unagi Suites Family
Dear Mrs. Charlotte, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind review! We are truly delighted to hear that you had such a wonderful stay at Adiwana Unagi Suites. It is great to know you enjoyed the pool, r… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe best thing about the hotel is, of course, the staff - most of them are around 20 years old, all proactive and friendly. Special mention goes to a guy named Gede - an excellent guide for Ubud, as well as Balinese traditions and culture. Be sure to book this tour through the hotel. Delicious à la carte breakfast is available until 11 PM, which is very convenient if you go somewhere early in the morning (like to watch the sunrise on Mt.Batur) and come back later - you can still have breakfast. Tea and snacks are served on the terrace from 3 to 5 PM. Lunch and dinner from the menu are tasty and relatively affordable, and there’s a BBQ on Tuesdays. There’s live music almost every day and sometimes traditional dances. On Tuesdays, there’s also free yoga, and private classes are available for an extra fee. The hotel’s location is great- just 10 minutes’ drive from the center of Ubud, yet in a quiet area. The hotel offers shuttle service to the town. Rooms are clean and cleaned daily, comfortable bed, and have everything you need. The balcony overlooks the garden and pool, and since it’s away from the roads, there’s no street noise, just the sound of birds. The spa is decent, but the foot reflexology was a 6/10.
The hotel territory is small, with no real walking areas inside; outside is just a narrow street with no sidewalk, and it feels risky with passing motorbikes. Also, when we checked in, we were given a room with one king size bed, even though we had specifically searched for and booked a twin room with two separate beds. The hotel offered an upgrade upon check-in, but that room also had just one bed, so we declined. We were moved to the correct room only after two days.
Dear Mr/s. Alima, Warmest greeting from Adiwana Unagi Suites! Thank you very much for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that you enjoyed many aspects of your stay—especially our friendly and proactive team. Your special mention of Gede is greatly appreciated, and we are so happy he could share his knowledge of Ubud and Balinese culture with you. It is also wonderful to know you found the à la carte breakfast hours convenient, enjoyed our dining options, and appreciated the daily activities, live music, and peaceful location. We sincerely apologize for the inconvenience caused during check-in and the room assignment. Your feedback is extremely valuable, and we will review this with our team to ensure smoother handling in the future. We also take note of your comment on the spa experience and the walking conditions outside the hotel—your insights help us improve. Thank you again for your honest review and for staying with us. We hope to welcome you back in the future for an even more seamless and enjoyable experience. Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr/s. Alima, Warmest greeting from Adiwana Unagi Suites! Thank you very much for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that you enjoyed many aspects of your stay—especially… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewAmazing rooms and staff, would recommend
Dear Mr/s. Manrique, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We are thrilled to hear you enjoyed the rooms and our team’s service. Your recommendation means a lot to us, and we truly hope to welcome you back again soon! Best regards, Putu and Adiwana Unagi Suites Family
Dear Mr/s. Manrique, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We are thrilled to hear you enjoyed the rooms and our team’s service. Your recommendation means a lot to us, and we truly hope to w… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewEverything about Adiwana was perfect, the staff were very attentive and loved that we could use the bigger pool across the street in the Adiwana sister hotel.
Dear Guest, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We are thrilled to hear that everything about your stay at Adiwana was perfect. It is great to know you appreciated the attentive staff and enjoyed the added bonus of using the larger pool at our sister hotel. We hope to welcome you back again soon for another relaxing and memorable experience! Best regards, Putu and Adiwana Unagi Suites Family
Dear Guest, Warmest greeting from Adiwana Unagi Suites! Thank you so much for your kind words! We are thrilled to hear that everything about your stay at Adiwana was perfect. It is great to know you appreciated the attentive staff and enjo… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewEvery thing was easily accessible, if not, the staff are always around and will jump in to help
The location, the environment and how serene it felt
Dear Mrs. Sophie, Warmest greeting from Adiwana Unagi Suites! Thank you for your lovely feedback! We are so glad to hear you enjoyed the serene environment and convenient location. It is also wonderful to know our team was always nearby and ready to assist whenever needed. We hope to welcome you back for another peaceful and memorable stay! Best regards, Putu Adiwana Unagi Suites Family
Dear Mrs. Sophie, Warmest greeting from Adiwana Unagi Suites! Thank you for your lovely feedback! We are so glad to hear you enjoyed the serene environment and convenient location. It is also wonderful to know our team was always nearby an… Show more