9,1

Recensioni su Adiwana Bisma 5 stelle

Jl. Bisma, 80571 Ubud, Indonesia

  • Andrea

    Data recensione: 2 settembre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata
  • Francesco

    Data recensione: 27 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Rosanna

    Data recensione: 26 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Vedi struttura
  • Raoul

    Data recensione: 24 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Struttura e personale

    Cibo

    Risposta della struttura:

    Dear Raoul, Thank you for sharing your feedback. We’re pleased to know that you appreciated our resort structure and the service from our team. We are, however, very sorry to hear that the food did not meet your expectations. Your comments are very valuable to us, and we will certainly share them with our culinary team for improvement. We hope to have the opportunity to welcome you back again, so we can provide you with a more satisfying dining experience alongside the hospitality you already enjoyed. Warm regards, Gusti Swijana General Manager

    Dear Raoul, Thank you for sharing your feedback. We’re pleased to know that you appreciated our resort structure and the service from our team. We are, however, very sorry to hear that the food did not meet your expectations. Your comments… Mostra altro

    Adiwana Bisma
    28 agosto 2025
  • Carlo

    Data recensione: 9 luglio 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Tutto! Un gran punto a favore la quantità di servizi a disposizione. Lo staff sempre attento anche al singolo dettaglio. Ci hanno organizzato un pomeriggio con un driver in mezz'ora, salvandoci da un pomeriggio di pioggia inaspettato. Senza parlare del servizio fotografico in albergo, super.

    Unica pecca, della nostra camera vista risaie, il terrazzino esterno e la vista sembravano più belli in foto (forse era meglio il lato giungla), la camera invece ha soddisfatto le aspettative.

    Risposta della struttura:

    Dear Carlo, Thank you for sharing such a thoughtful review! We’re so pleased to know you enjoyed the wide range of services we offer and that our team was able to assist you quickly, especially in arranging a last-minute afternoon outing during the rain. We're also glad you enjoyed the photo shoot at the hotel. It’s always a fun way to capture beautiful memories in Ubud! We appreciate your feedback regarding the terrace and view. While we’re happy the room met your expectations overall, we understand that views can feel different in person. Should you return, we’d be more than happy to recommend our jungle side rooms for a different experience. Thank you again for staying with us, and we look forward to welcoming you back home again at Adiwana Bisma Ubud soon. Warm regards, Gusti Swijana General Manager

    Dear Carlo, Thank you for sharing such a thoughtful review! We’re so pleased to know you enjoyed the wide range of services we offer and that our team was able to assist you quickly, especially in arranging a last-minute afternoon outing d… Mostra altro

    Adiwana Bisma
    15 luglio 2025
  • Gig78

    Data recensione: 27 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    Zona tranquilla, stanza grande e pulita. Piscina con vista tramonto su foresta

    Purtroppo la stanza aveva un cattivo odore di fondo di umidità persistente. Lo staff ha fatto il possibile per eliminare l'odore di muffa, ma non è andato via completamente.

    Risposta della struttura:

    Dear Gig78, Thank you for taking the time to share your experience. We're glad you enjoyed the peaceful location, spacious and clean room, and the beautiful sunset views over the forest. We sincerely apologize for the inconvenience caused by the damp smell in the room. Please know that our team did their best to address the issue during your stay, and we are taking further steps to improve this for future guests. Your feedback is truly valuable to us, and we hope to have the opportunity to welcome you back for an even better experience. Warm regards, Gusti Swijana General Manager

    Dear Gig78, Thank you for taking the time to share your experience. We're glad you enjoyed the peaceful location, spacious and clean room, and the beautiful sunset views over the forest. We sincerely apologize for the inconvenience cau… Mostra altro

    Adiwana Bisma
    28 aprile 2025
  • Vedi struttura
  • Karin

    Data recensione: 8 febbraio 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata
  • Marco

    Data recensione: 31 dicembre 2024 · Soggiorno nel mese di dicembre 2024

    Recensione verificata
  • Andrea

    Data recensione: 27 dicembre 2024 · Soggiorno nel mese di dicembre 2024

    Recensione verificata

    Lo staff molto gentile.

    Rapporto qualità prezzo Pulizia discutibile

    Risposta della struttura:

    Dear Andrea, Thank you for taking the time to share your feedback with us. We’re delighted to hear that our staff’s kindness left a positive impression on your stay. However, we’re sorry to learn that you felt the value for money did not meet your expectations. Your comments are very important to us, and we will use them to evaluate how we can enhance the overall guest experience. We truly appreciate your feedback and hope we have the opportunity to welcome you back in the future to provide a stay that exceeds your expectations. Warm regards, Gusti Swijana General Manager

    Dear Andrea, Thank you for taking the time to share your feedback with us. We’re delighted to hear that our staff’s kindness left a positive impression on your stay. However, we’re sorry to learn that you felt the value for money did not … Mostra altro

    Adiwana Bisma
    30 dicembre 2024
  • Vedi struttura
  • Susy

    Data recensione: 7 ottobre 2024 · Soggiorno nel mese di settembre 2024

    Recensione verificata

    È stato un week end stupendo, la camera bellissima, la piscina all' ultimo piano stupenda , ottima la colazione, ho mangiato il pancake più buono di tutta la mia vita, il succo alla papaya e il pudding ai semi di chia strepitosi ...il ristorante ottimo , la spa favolosa , massaggi veramente belli ne abbiamo fatti 2 e siamo piu che rimasti soddisfatti ..la posizione è molto molto buona , la cortesia e la gentilezza del personale ottima !!!!

    Risposta della struttura:

    Dear Susy, Thank you so much for sharing your wonderful review! We’re absolutely thrilled to hear that your weekend with us was such a memorable experience. It’s fantastic to know you loved the beautiful room, and our rooftop pool, and that our breakfast offerings — especially the pancakes, papaya juice, and chia pudding — left such a lasting impression. We’re also delighted that you enjoyed dining at our restaurant and had a fabulous time at the spa with two satisfying massages. Our location and the kindness of our team are things we take pride in, so we’re overjoyed to know you felt well taken care of. We look forward to welcoming you back home again at Adiwana Bisma Ubud for another exceptional stay soon! Warm regards, Gusti Swijana General Manager

    Dear Susy, Thank you so much for sharing your wonderful review! We’re absolutely thrilled to hear that your weekend with us was such a memorable experience. It’s fantastic to know you loved the beautiful room, and our rooftop pool, and that… Mostra altro

    Adiwana Bisma
    7 ottobre 2024
  • Giancarlo

    Data recensione: 16 settembre 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Pulizia generale e delle camere superiore alla media di Bali, piscina sul rooftop spettacolare.

    Per fare colazione bisogna andare nel ristorante all’ingresso e dal alcune camere ci vogliono più di 5 minuti a piedi. A bordo piscina ci sono pochi ombrelloni e lettini e in alcuni orari sono spesso pieni non riuscendo a sfruttare il servizio più interessante della struttura

    Risposta della struttura:

    Dear Giancarlo, Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re glad to hear that you appreciated the overall cleanliness of our rooms and found our rooftop pool to be spectacular. It's always wonderful to know when guests enjoy these highlights of our hotel. We also appreciate your constructive comments regarding the breakfast location and the availability of sunbeds and umbrellas at the pool. Your feedback is invaluable as it helps us improve our services. We apologize for any inconvenience the distance to the restaurant may have caused. We suggest you to have room service on your next stay, and for the limited availability of sunbeds during your stay. We are currently looking into ways to enhance our guests' experience in these areas, ensuring everyone can fully enjoy all the amenities we offer. We hope to welcome you back in the future and provide an even better experience. Warm regards, Gusti Swijana General Manager

    Dear Giancarlo, Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re glad to hear that you appreciated the overall cleanliness of our rooms and found our rooftop pool to be spectacular. It'… Mostra altro

    Adiwana Bisma
    17 settembre 2024
  • Tatiana

    Data recensione: 29 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Questo hotel renderà la vostra vacanza eccezionale Location bellissima Camere belle grandi e pulite Staff cordiale e disponibile in tutto Cibo ottimo Non potevamo stare meglio

    Nulla

    Risposta della struttura:

    Dear TATIANA, Thank you so much for sharing your wonderful review! We're thrilled to hear that you had an exceptional holiday with us and that you enjoyed our beautiful location, spacious and clean rooms, friendly staff, and great food. It’s always our goal to create memorable experiences for our guests, and we’re delighted to know that we succeeded during your stay. Your kind words inspire our team to continue providing the best service possible. We look forward to welcoming you back home again at Adiwana Bisma Ubud for another perfect stay in the future! Warm regards, Gusti Swijana General Manager

    Dear TATIANA, Thank you so much for sharing your wonderful review! We're thrilled to hear that you had an exceptional holiday with us and that you enjoyed our beautiful location, spacious and clean rooms, friendly staff, and great food… Mostra altro

    Adiwana Bisma
    31 agosto 2024
  • Vedi struttura
  • Mattia

    Data recensione: 18 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Andrea

    Data recensione: 17 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    buona posizione, comoda. camera spaziosa e piscina con vista jungla

    andrebbe rinnovata, si vede che ha qualche anno soprattutto nelle aree comuni, tipo corridoi per accesso camere

    Risposta della struttura:

    Dear Andrea, Thank you for sharing your thoughts on your recent stay with us. We’re glad to hear that you appreciated our convenient location, spacious rooms, and the relaxing jungle view from our swimming pool. We also appreciate your candid feedback regarding the condition of our common areas. Your observations are invaluable as we continue to assess and plan for improvements to enhance our guests' experience. Rest assured, we are committed to maintaining the high standards our guests expect, and your comments will help guide our future renovations. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. With best regards, Gusti Swijana General Manager

    Dear Andrea, Thank you for sharing your thoughts on your recent stay with us. We’re glad to hear that you appreciated our convenient location, spacious rooms, and the relaxing jungle view from our swimming pool. We also appreciate your ca… Mostra altro

    Adiwana Bisma
    22 agosto 2024
  • Carla

    Data recensione: 14 agosto 2024 · Soggiorno nel mese di luglio 2024

    Recensione verificata

    Lo staff era molto gentile e le camere grandi con acqua a disposizione tutti i giorni in abbondanza minibar libero colazione buona e abbondante Bellissima la piscina

    La struttura ha un'aria un po' vecchiotta. inoltre dalle foto sembrava che la scelta della camera con vista giungla o vista risaie collocasse l'albergo in un contesto più lontano dalle altre case, in realtà la vista giungla era la vista di alcuni alberi che dividevano gli edifici e la vista risaie era su una piccola risaia di proprietà. Altra cosa negativa Il rapporto qualità prezzo: se il vantaggio poteva essere quello di raggiungere a piedi il centro di Ubud, città estremamente trafficata e turistica, il costo è troppo elevato, abbiamo speso 1.200 per quattro notti.

    Risposta della struttura:

    Dear Carla, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our kind staff, spacious rooms, plentiful breakfast, and beautiful swimming pool. It’s always our aim to provide a comfortable and enjoyable experience for our guests. We appreciate your comments regarding the room views and the condition of the hotel. We’re constantly working on improvements, and your input helps us enhance our offerings. We understand your concerns about the value for money and will take your feedback into consideration as we review our pricing and amenities. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Gusti Swijana General Manager

    Dear Carla, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our kind staff, spacious rooms, plentiful breakfast, and beautiful swimming pool. It’s always our aim to provide a comfortable and enjoyable experience … Mostra altro

    Adiwana Bisma
    16 agosto 2024
  • Vedi struttura
  • Rossella

    Data recensione: 13 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Giovanna

    Data recensione: 12 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Lorenzo

    Data recensione: 8 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Vedi struttura
  • Anna

    Data recensione: 25 luglio 2024 · Soggiorno nel mese di luglio 2024

    Recensione verificata
  • Marzia

    Data recensione: 16 giugno 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata

    Tutto

    Risposta della struttura:

    Dear Marzia, Thank you very much for sharing your wonderful experience and we are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back home again at Adiwana Bisma Ubud in the near future. Warm regards, Gusti Swijana General Manager

    Dear Marzia, Thank you very much for sharing your wonderful experience and we are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back home again at Adiwana Bisma Ubud in the near future. Warm regar… Mostra altro

    Adiwana Bisma
    17 giugno 2024
  • Giulia

    Data recensione: 21 maggio 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata

    La piscina è spettacolare

    Risposta della struttura:

    Dear Giulia, Thank you so much for your wonderful review! We're thrilled to hear that you found our pool spectacular. Providing a relaxing and enjoyable pool area for our guests is a top priority for us, and we're glad that it made your stay special. We look forward to welcoming you back home at Adiwana Bisma Ubud soon for another great experience. Warm regards, Gusti Swijana General Manager

    Dear Giulia, Thank you so much for your wonderful review! We're thrilled to hear that you found our pool spectacular. Providing a relaxing and enjoyable pool area for our guests is a top priority for us, and we're glad that it made… Mostra altro

    Adiwana Bisma
    22 maggio 2024
  • Vedi struttura
  • Antonio

    Data recensione: 19 maggio 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata

    Tutto perfetto, nulla da eccepire

    L’unica cosa è la distanza dal centro di Ubud che in realtà è decisamente di piu rispetto alle informazioni su booking. La struttura dista ca 1,6km d strada scarsamente pedonabile

    Risposta della struttura:

    Dear Antonio, Thank you for your kind review! We are delighted to hear that you found everything perfect during your stay with us. Your compliments mean a lot to our team. We apologize for any inconvenience caused by the distance from the center of Ubud. We will review the information provided on Booking.com to ensure it accurately reflects our location. Your feedback is invaluable in helping us improve our guests' experience. We hope the tranquility of our property and the quality of our facilities made up for the extra distance. We look forward to welcoming you back home again at Adiwana Bisma Ubud in the near future. Warm regards, Gusti Swijana

    Dear Antonio, Thank you for your kind review! We are delighted to hear that you found everything perfect during your stay with us. Your compliments mean a lot to our team. We apologize for any inconvenience caused by the distance from the … Mostra altro

    Adiwana Bisma
    20 maggio 2024
  • Jacopo

    Data recensione: 3 febbraio 2024 · Soggiorno nel mese di febbraio 2024

    Recensione verificata

    Estremamente gentile lo staff, pulizia impeccabile e cibo buonissimo tutto!

    Risposta della struttura:

    Dear Jacopo, Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us. It's heartening to know that our staff's kindness, impeccable cleanliness, and delicious food contributed to your overall satisfaction. We take great pride in providing exceptional service and creating a welcoming atmosphere for our guests. Your kind words motivate us to continue delivering the best possible experience. We look forward to welcoming you back home again at Adiwana Bisma Ubud in the future. With best regards, Gusti Swijana General Manager

    Dear Jacopo, Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us. It's heartening to know that our staff's kindness, impeccable cleanliness, and delicious foo… Mostra altro

    Adiwana Bisma
    3 febbraio 2024
  • Chiara

    Data recensione: 27 dicembre 2023 · Soggiorno nel mese di dicembre 2023

    Recensione verificata

    Camera

    Colazione

    Risposta della struttura:

    Dear Chiara, Thank you for choosing to stay with us and for taking the time to provide your feedback. We appreciate your positive comment on our facility. We're sorry to learn that the breakfast did not meet your expectations. Your satisfaction is important to us, and we would like to understand more about your preferences to improve our offerings. If you have specific details or suggestions, please feel free to share them with us. We are committed to continuously enhancing our services to ensure a better experience for our guests. We value your input and hope that, despite the breakfast, you had an overall enjoyable stay with us. If there is anything else you would like to discuss or if there are ways we can make it up to you, please don't hesitate to reach out. Thank you again for choosing us, and we hope to have the opportunity to welcome you back again in the future. With best regards, Gusti Swijana General Manager

    Dear Chiara, Thank you for choosing to stay with us and for taking the time to provide your feedback. We appreciate your positive comment on our facility. We're sorry to learn that the breakfast did not meet your expectations. Your sa… Mostra altro

    Adiwana Bisma
    28 dicembre 2023
  • Vedi struttura
  • Alessandra

    Data recensione: 6 novembre 2023 · Soggiorno nel mese di agosto 2023

    Recensione verificata

    Ovviamente il punto forte è l'infinity pool! Per il resto è bello, ha le camere spaziose ma nulla che non abbiano anche altre stanze di altri hotel a prezzi inferiori.

    Risposta della struttura:

    Dear Alessandra, Thank you for your valuable feedback regarding your recent stay with us. We're delighted to hear that you found our infinity pool to be the highlight of your experience. We appreciate your honest assessment of our other offerings. While we do take pride in our spacious rooms and other amenities, we understand that there are various options available in the area at different price points. We continuously strive to provide excellent value and unforgettable experiences for our guests. Your feedback is important to us, and we will take it into consideration as we work on improving and enhancing our offerings. We hope that you enjoyed your stay overall and were able to create some wonderful memories. If you ever choose to stay with us again, please don't hesitate to reach out, and we'll do our best to make your stay even more exceptional. We truly value your feedback and look forward to the opportunity to welcome you back. Warm regards, Gusti Swijana General Manager

    Dear Alessandra, Thank you for your valuable feedback regarding your recent stay with us. We're delighted to hear that you found our infinity pool to be the highlight of your experience. We appreciate your honest assessment of our oth… Mostra altro

    Adiwana Bisma
    8 novembre 2023
  • Visualizzati 1 - 25

Caricamento

Altre strutture recensite dagli ospiti:

I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

Caricamento