9,4

Recensioni su Hotel Vinifera Wine & Spa 5 Stars Superior 5 stelle

8230 Balatonfüred, 21 Mikes Kelemen utca, Ungheria

  • Daniel

    Data recensione: 25 marzo 2025 · Soggiorno nel mese di febbraio 2025

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  • Massimiliano

    Data recensione: 4 novembre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata

    Tutto

    Niente

    Risposta della struttura:

    Dear Massimiliano, Thank you for your positive feedback. We are delighted to welcome you back in our hotel. The satisfaction of our guests is our top priority. Thank you for choosing our hotel. We look forward to welcoming you back in the future! Kind regards, Tímea, Guest Relations

    Dear Massimiliano, Thank you for your positive feedback. We are delighted to welcome you back in our hotel. The satisfaction of our guests is our top priority. Thank you for choosing our hotel. We look forward to welcoming you back in the … Mostra altro

    Hotel Vinifera Wine & Spa 5 Stars Superior
    6 novembre 2024
  • Alessandro

    Data recensione: 22 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Mi sembra strano non riuscire ad ordinare una bottiglia di vino in un 5 stelle superior

    Risposta della struttura:

    Dear Mr. Alessandro! Thank you for your feedback regarding the wine ordering process. We apologize if there was any misunderstanding. At our hotel, all guests are welcome to order bottles of wine from our extensive selection. Our sommelier is available to assist you in choosing the perfect wine to complement your meal. Please let us know if there was any specific instance where you were unable to order a bottle of wine. We will be happy to investigate the matter further. Kind Regards, Szabina Barta Guest Relations

    Dear Mr. Alessandro! Thank you for your feedback regarding the wine ordering process. We apologize if there was any misunderstanding. At our hotel, all guests are welcome to order bottles of wine from our extensive selection. Our sommelie… Mostra altro

    Hotel Vinifera Wine & Spa 5 Stars Superior
    25 agosto 2024
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  • Samuela

    Data recensione: 14 agosto 2024 · Soggiorno nel mese di agosto 2024

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  • Rachele

    Data recensione: 27 aprile 2024 · Soggiorno nel mese di aprile 2024

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    Tutto

    Il ristorante, cucina mediocre , buffet a 50 euro senza bevande con scelta scarsissima, neanche un menu vegano, conto finale assolutamente inappropriato. In un albergo di questa portata mi aspettavo una cena fantastica, invece delusione tot

    Risposta della struttura:

    Dear Rachele! Thank you for sharing your opinion about the restaurant. We are sorry that you were not satisfied with the kitchen and buffet. We take our guests' feedback very seriously and work to improve the restaurant experience. We try to satisfy all our guests. We are currently working to expand the range, including vegan options. We've also reviewed our prices to make sure they're commensurate with the food and service we offer. We hope you will give us another chance in the future to impress you with our restaurant. We would like to invite you to a free dinner to experience the changes in our offer. Kind Regards, Szabina Barta Guest Relations

    Dear Rachele! Thank you for sharing your opinion about the restaurant. We are sorry that you were not satisfied with the kitchen and buffet. We take our guests' feedback very seriously and work to improve the restaurant experience. W… Mostra altro

    Hotel Vinifera Wine & Spa 5 Stars Superior
    1 maggio 2024
  • Rachele

    Data recensione: 27 aprile 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata

    La struttura è a dir poco eccezionale, spa e piscina splendide.Giardini e piscine esterne curatissimi. Letto e cuscini top del top.

    La stanza decisamente troppo piccola, come il bagno del resto. Abbiamo prenotato la cena in albergo, abbiamo pagato una follia per un buffet davvero povero e senza opzioni per vegani. Un’insalata verde, un piattino di patate arroste 50 euro, e bibite a parte. Decisamente esoso.

    Risposta della struttura:

    Dear Rachele! Thank you for taking the time to rate our hotel! I was happy to read that you liked our hotel's exceptional pool, well-kept gardens and outdoor pools, as well as the comfortable bed and pillows. We regret that the size of the room and the bathroom were not spacious enough. We are committed to the comfort of our guests and strive to offer a variety of room sizes to suit individual needs. We are also sorry that the dinner buffet did not meet your expectations and that there was not enough vegan food. At the hotel, we pride ourselves on high-quality food and drinks, so we take your feedback seriously. We would like to apologize for any inconvenience caused by the dinner. We can assure you that we will pass your feedback on to the kitchen management and look into ways to improve the dinner buffet, including expanding the vegan menu. Thank you for your understanding and further feedback. We hope to welcome you back to Hotel Vinifera soon and give you the opportunity to improve your experience. Kind Regards, Szabina Barta Guest Relations

    Dear Rachele! Thank you for taking the time to rate our hotel! I was happy to read that you liked our hotel's exceptional pool, well-kept gardens and outdoor pools, as well as the comfortable bed and pillows. We regret that the size o… Mostra altro

    Hotel Vinifera Wine & Spa 5 Stars Superior
    1 maggio 2024
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  • Marco

    Data recensione: 21 febbraio 2024 · Soggiorno nel mese di febbraio 2024

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  • Carlo

    Data recensione: 14 luglio 2023 · Soggiorno nel mese di luglio 2023

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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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