The directions for accessing Vaci Suites are complicated and they were not complete. We were trying to exit thru the inner locked gate but the owner had failed to tell us where the button to unlock the gate was located and we were stuck for a while. A maintenance worker who came in was able to help us. I pointed this out and got a polite reply from the owner, so I think the problem will be addressed.

Location was very convenient for touring around Budapest. Room was clean and quiet. Good lighting.

Stayed in August 2025

The room was listed with a kitchen. That's actually out in the corridor divided in different cupboards.

The room was really nice and the bed was really comfortable. Huge plus is location. It was easy to talk to the staff via what's up chat when needed.

Stayed in July 2025

The entry into the building looked a little sketchy

Communication with staff was excellent!

Stayed in July 2025

The WiFi didn’t work and we could not use the balcony

Very nice style and comfy bed. Everything is clean and the accommodation is very central!

Stayed in June 2025

Location

Positioned very well

Stayed in August 2025

The room was clean and comfortable, the location is close to all the tourist attractions, the host was polite, and check-in was easy.

Stayed in August 2025

Poorly managed in my experience and guest support/communication pretty terrible. First…I came to check in at 15.00 to find rooms left as they were from previous check out. See photo 1. Cleaner was there and working hard…but there was no clean linen so I had no idea what time I could get in. I messaged the what’s ap support number provided and after several automated responses from a chatbot I did speak to a person who was very slow to respond (see photo 3) and could not give assurances the room would be ready for the night until much later. They suggested I leave my luggage in the ‘storage room’, but this was jam packed with cleaning and decorating materials (see photo 2) so I had to haul my luggage around Budapest whilst I waited. I was on the cusp of having to book another room elsewhere. I finally got into the room at around 19.00 when I returned to check and the laundry delivery arrived at the same time. Second issue…getting in and out of the apartment. Make sure you watch the demo video. There are no signs on street level the apartments are there. Big issue was getting locked out of the apartment because guests had taken all of the communal keys stored in the lock box needed to enter. I sat and waited outside for 45 mins one night waiting for someone else to enter or exit. Again, what’s app support at this time, which I would consider a priority, was slow, initially automated, and ineffective. It was a very good job I didn’t have a flight to catch that night. Useful messages came through about an hour after I contacted. Although, by chance, I had a very polite and helpful interaction with Peter from BQA (property managers) whilst another guest was struggling to get into the apartment and repeated messages on what’s ap asking to speak to the management to address these issues, they have not bothered to contact me which I find shocking (see photo 4).

Great location and room was everything I needed facilities wise. One room with an ensuite. Modern fittings.

Stayed in August 2025

They advertised that you have slippers, a kitchenette/hotplate and that the window is closed so there is no noise. But none of those things were there. There was a lot of noise from outside and it was difficult to sleep.

It was clean and near to the city.

Stayed in August 2025

No bed sheets, have to chat over WhatsApp , no storage rooms for luggage drop offs. They did help me to put in cleaners locker but would be better if they had separate.

Right in the middle of city , easy access to public transport and lot of food options

Stayed in August 2025

The room wasn't cleaned properly. The carpet in the bedroom was very dirty. The bathroom was dirty also (the shower cabin especially). The patio? Extremily dirty, without acces as the door was locked (I saw it from the window).

I liked the location, close to the centre, restaurants and stores.

Stayed in June 2025

It was extremely difficult to find the property. There was no signage, and the instructions to access the property were somewhat hard to follow. Additionally, there were no personnel available to help and the phone number for the property doesn’t work. Also, I received a text in the middle of the day that all my belongings were being moved into storage because they were in the way for the housekeeper, which I felt was unnecessary. This created unnecessary stress to get back to my room in the middle of the day before the bags were moved.

The room itself was comfortable and clean. The location of the property was good.

Stayed in June 2025

Lovely arranged room on a great location. We had some issues with entering the room but stuff was really helpfull, and resolved issue within 15 minutes. All recommendations!

Stayed in May 2025

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Stayed in August 2025

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Stayed in July 2025

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Stayed in July 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in August 2025

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Stayed in July 2025

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Stayed in July 2025