8.4

Reviews of Leonardo Hotel Budapest 4 stars

1094 Budapest, 30-34 Tompa utca, Hungary

  • Carolann

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    Staff were welcoming and very helpful. Room was huge, comfortable, and clean. Food in restaurant was really good, well prepared and tasty. Goulash was outstanding. Stayed three nights, really enjoyed the hotel and the surrounding area, would recommend.

    Nothing

    Property response:

    Dear Carolann McIntyre, many thanks for your detailed review and for the compliments on our services. We are thrilled to read that your stay was memorable.. Hope to see you next time in one of our property in Budapest. Best regards, I. M. General manager

    Dear Carolann McIntyre, many thanks for your detailed review and for the compliments on our services. We are thrilled to read that your stay was memorable.. Hope to see you next time in one of our property in Budapest. Best regards, I. M. … Show more

    Leonardo Hotel Budapest
    4 September 2025
  • Sabrina

    Reviewed: 2 September 2025 · Stayed in July 2025

    Verified review
  • Oleksii

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Good location, personal and services

    Small room(

    Property response:

    Dear Oleksii, We're pleased to hear that you enjoyed our strategic location and services at Leonardo Budapest. Your feedback regarding the room size is noted. As a hotel, we strive to cater to a variety of preferences and we understand that this might not have met your expectations completely. We do hope that the rest of our offerings made up for this. We look forward to welcoming you back on your next trip to Budapest, and we hope to exceed your expectations. Best regards, I. M. General manager

    Dear Oleksii, We're pleased to hear that you enjoyed our strategic location and services at Leonardo Budapest. Your feedback regarding the room size is noted. As a hotel, we strive to cater to a variety of preferences and we understand th… Show more

    Leonardo Hotel Budapest
    3 September 2025
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  • Olga

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Dragos

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Cozy stay, perfect quiet location, yet close to everything, professional and friendly staff, fair prices.

    Property response:

    Dear Dragos, It's heartening to read about your positive experience at Leonardo Budapest. The comfort and satisfaction of our guests are paramount to us and your words reaffirm the hard work we put in every day. We are delighted that you found our location convenient and quiet enough to make your stay relaxing and enjoyable. I'm also glad to hear that our team made a good impression on you with their professionalism and friendliness. We strive to deliver the best service at a price that makes sense for our guests. We look forward to welcoming you back in the near future. Best regards, I. M. General manager

    Dear Dragos, It's heartening to read about your positive experience at Leonardo Budapest. The comfort and satisfaction of our guests are paramount to us and your words reaffirm the hard work we put in every day. We are delighted that you… Show more

    Leonardo Hotel Budapest
    1 September 2025
  • Ita

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Good location not far from a tram line to the center. Clean and staff was friendly

    Property response:

    Dear Ita, It is delightful to read your positive comments about our hotel, Leonardo Budapest. Your remarks on our strategic location and cleanliness are very much appreciated. We are particularly pleased that you found our staff friendly; they are indeed a dedicated team aiming to provide the best service to our valued guests. We look forward to welcoming you back in the near future. Best regards, I. M. General manager

    Dear Ita, It is delightful to read your positive comments about our hotel, Leonardo Budapest. Your remarks on our strategic location and cleanliness are very much appreciated. We are particularly pleased that you found our staff friendly; … Show more

    Leonardo Hotel Budapest
    28 August 2025
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  • Mtraveler

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The hotel has an underground parking garage, and it’s definitely worth it. Check-in was quick, the beds and sofa were very comfortable, and the blackout curtains made it easy to get a good night’s sleep. Restaurants and shops are within walking distance, and the river promenade is about a 10-minute walk away — the time passes quickly because the city is so interesting.

    Unfortunately, our room had a broken thermostat. The air conditioning kept switching on and off every few seconds. Since we were only staying one night, the hotel didn’t really have time to fix it.

    Property response:

    Dear MTraveler, It's wonderful to hear that you enjoyed your stay at Leonardo Budapest, from our convenient underground parking to the comfort of our beds and the proximity to local attractions. Your enjoyment is our greatest reward. We regret to hear about the issue you had with the thermostat in your room. Please accept our sincere apologies for the inconvenience. Our team is committed to ensuring our guests' comfort and are always ready to assist with room preferences, including arranging a room change if necessary. We are making adjustments to our air conditioning systems to improve their efficiency and appreciate your patience in this matter. We wish to ensure optimal temperature control and comfort for all our guests during their stay. On your next visit, we hope to provide an even more satisfying experience, with improved temperature regulation in your room. Best regards, I. M. General Manager

    Dear MTraveler, It's wonderful to hear that you enjoyed your stay at Leonardo Budapest, from our convenient underground parking to the comfort of our beds and the proximity to local attractions. Your enjoyment is our greatest reward. We r… Show more

    Leonardo Hotel Budapest
    28 August 2025
  • 7.0 Good
    Claire

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Valentina

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location 15 minutes walk to city center. The area is Clining : we stayed 8 nights and they want to change the bedding every day so we have to put at the door "do not disturb". There are many pubs, cafes, pastry shops, restaurants, backeries and non-stop food shops. The staff was very friendly and eager to help. There is paid parking in the basement but must be careful for large SUVs. We highly recommed.

    Nothing

    Property response:

    Dear Valentina, Your positive feedback regarding your recent stay at Leonardo Budapest is heartening to read. It's lovely to hear that our location, surrounded by numerous eateries and shops, added convenience to your visit. We are also thrilled that our eager-to-help team lived up to your expectations. We note your comment about our daily bedding changes. This is a part of our commitment to providing a clean and comfortable environment, but we understand and respect your privacy. Your recommendation means a lot to us and we look forward to welcoming you back soon. Best regards, I. M. General manager

    Dear Valentina, Your positive feedback regarding your recent stay at Leonardo Budapest is heartening to read. It's lovely to hear that our location, surrounded by numerous eateries and shops, added convenience to your visit. We are also th… Show more

    Leonardo Hotel Budapest
    27 August 2025
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  • 7.0 Good
    Nela

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    sound insulation is very bad. you don't have peace and no one defends you for that , bathroom

    Property response:

    Dear Nela, thank you to be our valued guest,. We are frankly sorry for the noise disturbance you mentioned. Next t time of your visit please reach out to us in advance and we can promise to accommodate you in one of our nicest corner room far from the elevators and staircases . We hope to see you next time again. Best regards, I. M. General manager

    Dear Nela, thank you to be our valued guest,. We are frankly sorry for the noise disturbance you mentioned. Next t time of your visit please reach out to us in advance and we can promise to accommodate you in one of our nicest corner room f… Show more

    Leonardo Hotel Budapest
    25 August 2025
  • Gvilava

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Roshanak

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Ruudvh

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Ionescu

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Very nice hotel not far from the centre of Budapest. Altho not in the center, the hotel is placed in the cutest living area with small streets, cafes and restaurants everywhere around. Make sure to try Book Cafe Tompa 17 which is right next to it and was the most amazing vibe. The room was nice, with AC, clean, we had a coffee machine in the room and at the reception they had complementary fresh lemon water every day.

    Property response:

    Dear Ionescu, Your kind words about Leonardo Budapest have truly brightened our day. We are delighted to hear that you appreciated our unique location in the heart of a quaint neighborhood, and found it convenient to explore the charming streets, cafes, and restaurants nearby. It pleases us to know that you enjoyed the facilities in your room, particularly the coffee machine, and our daily complementary fresh lemon water at the reception. As a hotel, while we aim to offer our guests a serene getaway, we also strive to ensure that the city's attractions are within reasonable reach. We understand that this balance might not suit everyone, but we are glad to hear that it added to your positive experience. We look forward to welcoming you back to Leonardo Budapest in the future. Best regards, I. M. General Manager

    Dear Ionescu, Your kind words about Leonardo Budapest have truly brightened our day. We are delighted to hear that you appreciated our unique location in the heart of a quaint neighborhood, and found it convenient to explore the charming s… Show more

    Leonardo Hotel Budapest
    25 August 2025
  • Preety

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff

    Property response:

    Dear Preety (Sushma), We are delighted to hear that you found our staff to be friendly. Here at Leonardo Budapest, we believe in offering a warm and welcoming experience to all our guests. It's wonderful to know that our team was able to deliver on this during your stay. We are looking forward to hosting you again in the future! Best regards, I. M. General manager

    Dear Preety (Sushma), We are delighted to hear that you found our staff to be friendly. Here at Leonardo Budapest, we believe in offering a warm and welcoming experience to all our guests. It's wonderful to know that our team was able to d… Show more

    Leonardo Hotel Budapest
    2 September 2025
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  • Nilesh

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Cem

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Room size is big

    Far away to historic places as Saint Stephan etc..

    Property response:

    Dear Cem, It's delightful to hear that you appreciated the spaciousness of our rooms at Leonardo Budapest. Your comfort is our priority and we are thrilled that we were able to meet your expectations in this regard. Your feedback regarding our location is noted. While we understand that some guests might prefer to be closer to historical sites like Saint Stephan, we believe that our location offers a balance between city hustle and a peaceful retreat. It offers an opportunity for our guests to explore a different side of the city, yet within a reasonable distance of its main attractions. We are grateful for your comments and look forward to welcoming you back on your next visit to Budapest. Best regards, I. M. General Manager

    Dear Cem, It's delightful to hear that you appreciated the spaciousness of our rooms at Leonardo Budapest. Your comfort is our priority and we are thrilled that we were able to meet your expectations in this regard. Your feedback regardin… Show more

    Leonardo Hotel Budapest
    25 August 2025
  • Michael

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Location

    Nothing but do not get the laundry service unless you want to sell your kidney

    Property response:

    Dear Michael, It's heartening to learn that you found our location convenient for your stay. Our aim at Leonardo Budapest is to provide our guests with a memorable experience. On a different note, your comment regarding our laundry service has been noted. We always strive to offer top-notch services at competitive prices. We appreciate this feedback as it helps us to better understand our guests' needs. Best regards, I. M. General manager

    Dear Michael, It's heartening to learn that you found our location convenient for your stay. Our aim at Leonardo Budapest is to provide our guests with a memorable experience. On a different note, your comment regarding our laundry servi… Show more

    Leonardo Hotel Budapest
    25 August 2025
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  • Zoltan

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Adu-tekyi

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Neil

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Enes

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Delia

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Blessing

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Location, size of some rooms are adequate. .

    Had to change rooms twice-Air conditioning not working, bathroom shower not draining, stains to the shower tub and drain smell in the bathroom.. black out blinds not functioning.construction noises on the building in the mornings

    Property response:

    Dear Blessing, It's unfortunate to hear about the challenges you experienced during your stay at Leonardo Budapest. We sincerely apologize for the condition of the room and the inconvenience caused by the air conditioning and bathroom facilities. Our team prides itself on delivering a comfortable stay for our guests, and it is disheartening when we fall short of these expectations. Rest assured, we place high importance on maintaining our rooms to the highest standard and your feedback will be discussed with our housekeeping team. Please know that our team is always at your disposal to assist with room preferences and make necessary adjustments for a comfortable stay. We are also making concerted efforts to enhance the efficiency of our air conditioning systems and improve our bathroom facilities for future stays. We are grateful for your understanding as we work to address these concerns. We hope to have the chance to provide you with a better experience in the future. Best regards, I. M. General manager

    Dear Blessing, It's unfortunate to hear about the challenges you experienced during your stay at Leonardo Budapest. We sincerely apologize for the condition of the room and the inconvenience caused by the air conditioning and bathroom faci… Show more

    Leonardo Hotel Budapest
    16 August 2025
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  • Andrea

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Staff was lovely,.great location

    Air conditioner was extremely noisy, you can't sleep when it's on. Also the shower door was broken even though we asked the staff to fix it they didn't.

    Property response:

    Dear Andrea, It is delightful to hear that you appreciated our staff and location at Leonardo Budapest. Your feedback on the air conditioning and shower door is valuable to us. We deeply regret that the air conditioning unit caused disruption to your peaceful sleep. Please accept our apologies for this inconvenience. It is within our priorities to ensure that our guests enjoy a serene atmosphere, and we are working diligently to adjust our AC units for better efficiency and comfort for your next stay. We also understand your concerns regarding the shower door. Our team is committed to maintaining high standards of our facilities, and we are actively taking steps to improve our bathroom facilities. In future, please feel free to inform us of any room preferences. Our team is always ready to assist and can arrange a room change to ensure a more comfortable stay, if needed. We look forward to welcoming you back to a more enjoyable and comfortable experience. Best regards, I. M. General manager

    Dear Andrea, It is delightful to hear that you appreciated our staff and location at Leonardo Budapest. Your feedback on the air conditioning and shower door is valuable to us. We deeply regret that the air conditioning unit caused disrup… Show more

    Leonardo Hotel Budapest
    15 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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