8.2

Reviews of BpR Castle Point Apartment

1015 Budapest, Toldy Ferenc utca 74. 1. emelet 5. ajtó, Hungary

  • Andras

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    The location is great.

    We wanted to leave a bad review from the get-go, and it just got worse. The apartment was dirty, there was pubic hair in the shower, and the blinds and a window were broken. There's a strong sewer smell coming from the bathroom. Then, people tried to get into our apartment while we were sleeping! The management company is awful, so don't even think about booking with them. Here's the full story: One morning, we were still asleep when someone started fiddling with the door, trying to get in with a key. When I opened the door, they said they were there to install a new gas meter and that we were supposed to have been informed. We weren't, of course. We told them to leave, but they kept coming back. We told them it wasn't possible since we had morning meetings. Later, we left for a while to let them into the apartment, and they kept coming back again after we got back, and the whole apartment smelled like burned metal from their work on the gas pipes. In the end, they told us they'd need to come back again the next morning. At that point, we gave up, checked out, and found another place to stay. The owner told us over the phone that he'd give us a refund, but when we messaged the management company, they just stalled and then completely ignored us. Even before we traveled, we started getting messages from Indian phone numbers, trying to get our credit card details. They knew our booking ID and the name of the management company. When we brought it up with the company, they blamed Booking.com. This is a huge red flag as the management company not taking responsibility for their own mistakes is another huge red flag.

  • Macovei

    Reviewed: 1 October 2024 · Stayed in September 2024

    Verified review

    Well thought out apartment, sparsely but efficiently furnished, situated a stone's throw away from Buda Citadel (400 meters) and close to a transportation and commercial hub at Szena ter and Mammut Mall (400 meters). Good communication with the team handling the guests - frequent messages and thorough information. The apartment is well lit and cosy. It has every appliance you need (microwave, dishwasher, coffee pot, flatiron etc). A great deal for the asking price.

    There was a foul odor coming from the pipes in the bathroom. The refrigerator had a funny smell and froze everything over, even the vegetables. There were a lot of spots which could have benefited from a more thorough scrub. Attention: like many apartments in Budapest, this too has the water closet separated from the actual bathroom!

  • Sunny

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    Big apartment

    Nothing

    Property response:

    Thank you for your feedback! 😊 We’re glad you appreciated the size of the apartment! 🏡✨ If there’s anything we can improve on for your next stay, feel free to let us know. We’re always looking to enhance our guests' experience! 🌟

    BpR Castle Point Apartment
    25 September 2024
  • See the property
  • Katta

    Reviewed: 30 July 2024 · Stayed in July 2024

    Verified review
  • Blashko

    Reviewed: 10 July 2024 · Stayed in July 2024

    Verified review

    Great location, close to transport hub with a lot of connections and few stations away from the most important landmarks in Budapest. You have a lot of stores, markets and big mall in the neighborhood. You have everything you need in the apartment, and i can point out one bonus quality. This was the most quiet street and building, which we have used in the past throughout the biggest European cities.

    Check-in at 15:00 is logical and expected because of the cleaning process of big apartment, so be prepare for that if you have an early flight (and two kids :) ) like us.

  • Miriam

    Reviewed: 29 November 2023 · Stayed in November 2023

    Verified review

    Good size. Full bathroom. Big bedroom. Comfortable beds. Promptly supplied kettle when advised it was lacking. Close to Fisherman's Bastian, nice jog/walk. Easy public transport into the centre (frequent trams to centre over Margaret bridge), to Children's railway and buses through Fishermans Bastian, Buda Castle over Chain bridge to Pest side further south. Shopping mall nearby. Lovely sunny yellow walls and nice outlook. Minutes to closest Lidl.

    Usual tiny chopping boards (cheese boards actually) and poor knives. There must be a black market for decent sized chopping boards and sharp knives stolen from short-term accommodation somewhere, as we almost never find them! Door to balcony was off 1 hinge and the door and windows weren't sealing properly, making the adjacent bed cold at night. The dining area was small & fridge is in a hallway cupboard (I'd take the door off). It's just the skeleton of the building, not the fault of the owner, I think. There weren't enough dining chairs, but we brought 1 in from the balcony. No couch/sofa, just 1 armchair and Ottoman. Second to last morning we were woken up by loud hammering and then an angle grinder. There was building maintenance going on in the common area so I would have expected the accommodation. managers to be aware. Unfortunately it was our only chance to sleep in during a very busy week. That all sounds very whinny! Overall we really enjoyed our stay.

  • See the property
  • Inna

    Reviewed: 3 November 2023 · Stayed in September 2023

    Verified review

    Location is good. Easy self check in. Fully equipped kitchen.

  • Rodica

    Reviewed: 27 July 2023 · Stayed in July 2023

    Verified review

    The location was quite close to metro/tram station and near to the touristic place around Buda Castle.

    Very dirty place: we found spider nets in the corners and around the furniture, the windows frames and the windows themselves very dirty, the glass doors full of fingers marks. The so called "dressing" was smelly. The pots, plates, glasses used and old. Sticky surfaces everywhere. Plastic and insufficient towels, coffee machine only for capsules. The mosquito net in the bedroom was broken. We sent message to the property- first answer was that ",you are not in a hotel" then they promised to send the cleaning lady, but somehow nobody arrived; in the very last day of staying they said that the cleaning lady will come, but it was way too late!

    Property response:

    Dear Rodica Thank you for sharing your feedback regarding your recent stay at our property. I want to start by offering my sincere apologies for the disappointments and inconveniences you experienced during your time with us. We deeply regret that the cleanliness of the apartment did not meet your expectations. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and it is clear that we fell short in this regard. Please rest assured that we take your comments seriously, and we have addressed this matter with our cleaning team to ensure that such oversights are not repeated in the future. Regarding the condition of the kitchenware and the insufficient towels, I understand how this could have negatively impacted your stay. We aim to provide our guests with all the necessary amenities to ensure a comfortable stay, and we apologize for not meeting your expectations in this aspect. As for the communication issues, I apologize for any miscommunication that occurred during your stay. It is essential for us to be readily available to address our guests' concerns, and I regret that we did not provide you with the prompt assistance you deserved. We are already reviewing our communication procedures to prevent such misunderstandings in the future. Regarding the mosquito net in the bedroom, we apologize for the inconvenience it caused. We will inspect and repair or replace it immediately to ensure the comfort of our future guests. We are truly sorry for the shortcomings you experienced throughout your stay. Your feedback is invaluable to us, and it will help us improve and provide a better experience for our future guests. If you ever decide to visit our property again, we would love the opportunity to make it up to you. Please feel free to reach out to us directly, and we will ensure that your next stay is enjoyable and hassle-free. Once again, we apologize for the inconveniences, and we thank you for bringing these matters to our attention. Regards, Bpr

    Dear Rodica Thank you for sharing your feedback regarding your recent stay at our property. I want to start by offering my sincere apologies for the disappointments and inconveniences you experienced during your time with us. We deeply re… Show more

    BpR Castle Point Apartment
    28 July 2023
  • Sandu

    Reviewed: 1 May 2023 · Stayed in March 2023

    Verified review
  • See the property
  • Georgi

    Reviewed: 22 January 2023 · Stayed in January 2023

    Verified review
  • Rasmus

    Reviewed: 27 December 2022 · Stayed in November 2022

    Verified review

    Location is amazing

    Beds were cheap and squeaky

  • Alexa

    Reviewed: 20 October 2022 · Stayed in October 2022

    Verified review
  • See the property
  • Eva

    Reviewed: 18 September 2022 · Stayed in August 2022

    Verified review
  • Showing 1 - 14

Loading

Guests also reviewed these properties:

Hampton Inn Columbia-I-26 Airport

Columbia, United States

Baoase Luxury Resort

Willemstad, Curaçao

Riverside Houses

Dalyan, Turkey

Villa Renos Hotel

Fira, Greece

Villa Aurora

Los Alcázares, Spain

Neilis

Siviri, Greece

Badaka 99

Bangkok, Thailand

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...